Frank Baccaro
Frank Baccaro at Salerno Duane Ford
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Frank Baccaro

Sales and Leasing Consultant

Salerno Duane Ford

245 Broad St
Summit, NJ 07901

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4.8
51 Reviews

Dealership Experience

3 yrs, 11 mos

Languages Spoken

English English

4.8

51 Reviews

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51 Reviews of Frank Baccaro

November 13, 2024

Dealership Rating
Employee Rating

Please with the whole experience. Helped me greatly. A nice bunch of people. Went to other dealerships in the past I won’t be doing that . This would be my car shopping place. More

by SUSAN0205SOD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tomas Alicea, Geovanni Salvador

September 25, 2024

Dealership Rating
Employee Rating

I had a very good experience. Frank was very helpful and navigated me through the process in an efficient manner. The finance process was smooth. I did purchase the extended warra More

by Patrick.stetz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tomas Alicea

Oct 02, 2024

Salerno Duane Ford responded

Thank you for sharing your experience and for the 5-star review. We always strive to give our best to help our clients and I’m glad that we exceeded your expectations. We appreciate your business and we hope to see you again soon!

June 04, 2024

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Employee Rating

Frank and Tomas were very nice to work with. The process was quick and easy More

by joesoko106
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 05, 2024

Salerno Duane Ford responded

We really appreciate you sharing your feedback and taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

June 01, 2024

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They make you very comfortable, and I’m looking for a nice trade for a black rims. More

by luislopes823
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 05, 2024

Salerno Duane Ford responded

Thank you for your feedback and 5-star review!

May 07, 2024

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Employee Rating

Great experience at this dealer, great knowledgeable staff and Frank, Wanda and thomas and made it super easy from beginning to end, just a great over all experience More

by madmax456
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wanda Vargas Bosque , Thomas Alicea finance manager

May 09, 2024

Salerno Duane Ford responded

Thank you for sharing your experience and for the 5-star review! We always strive to give our best to help our clients and I’m glad that we exceeded your expectations. We appreciate your business and we hope to see you again soon!

April 16, 2024

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Everyone was low key and friendly making for a pleasant buying experience. Salerno Duane is the only dealership that I have purchased or leased a new car from in almost 30 years. More

by JGILMORE.CHILDERS
Purchase Time
Recommend Dealer
Yes
Apr 17, 2024

Salerno Duane Ford responded

Thanks so much for your feedback and 5- star review! It makes our day hearing about how much our customers love the great service they’ve received from our team. We have passed on your review to our team and we appreciate your continued business. We look forward to seeing you again and hope that you are enjoying your new vehicle!

April 10, 2024

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Had an excellent experience with Frank and Wanda at the dealership. They answered my questions and negotiated a deal quickly and fairly. I recommend them highly. More

by Peter
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Wanda Vargas Bosque

Apr 17, 2024

Salerno Duane Ford responded

Thank you for your recommendation and 5- star review Peter! We appreciate your business and for you taking the time to share your experience. We look forward to working with you again soon and we hope you are enjoying the new vehicle!

April 01, 2024

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Employee Rating

Sales Dept good Service is a disaster, my truck has been in there 4 times every time the issues have not been corrected. No Loaners and they take days to even get the truck in the shop. Can not even be re More

by jason@integratedtechsolutions
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 02, 2024

Salerno Duane Ford responded

We are very sorry to hear about the issues you're experiencing with your vehicle. We pride ourselves on providing our customers with truly great products that are built to last, and it's concerning to read this feedback. We would appreciate the opportunity to speak with you directly to better understand your situation and see what more we can do to help. If you're available to talk, please reach out to management at your earliest convenience.

March 31, 2024

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Employee Rating

Excellent, above and beyond customer care and service from literally the entire team (Frank, Geo, Tom, Boss lady) at Salerno Duane! Zero complaints, they really made me feel like I, myself, was apart of More

by DOMINICZINNI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: GEO, TOM (finance), BOSS LADY

Apr 02, 2024

Salerno Duane Ford responded

Thank you for your gracious words and 5 star review! We’re delighted to hear you enjoyed our teams service. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations. We look forward to serving you again soon and we hope you are loving your new vehicle!

March 20, 2024

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Employee Rating

Frank knows how I like to do business and caters to that perfectly. This is the fifth car I’ve purchased from Salerno Duane. More

by BRANDON.FISK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cory Taylor

Mar 25, 2024

Salerno Duane Ford responded

Thank you for your feedback and 5 star review Brandon. We appreciate your continued business and we hope you are loving the new vehicle!

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