Frank Accetta

I bought a pre-certified car from Wilkins Mazda. The car fax stated that there were no accidents. Soon after I brought it home, I found that there had previously been an accident involving the drive The car fax stated that there were no accidents. Soon after I brought it home, I found that there had previously been an accident involving the driver's side bumper. Rather than fixing it during the pre-certification inspection, it was sold to me with the busted bumper which had been taped together with duct tape. I found this bumper issue because the driver's side tail light was popping out and needed to be fixed. I took pictures to the dealership, spoke with the Sales office, then the Assistant Manager who told me that the dealership would fix it. When I showed up to have it fixed, I found out that the Assistant General Manager had quit 2 days prior. I then spoke with the General Manger who stated that they would not fix it. After driving the car for awhile the car felt like it was going to tip over when going around curves on the highway. When its wet outside my car slides all over the place. I can't imagine the safety issues driving it in the winter. I spoke with the GM at a different Mazda dealership who stated that these cars are only sold with Goodyear, Michelin, Yokohama or Toyo tires. When a mechanic inspect them, I was told that I had the cheapest China made substandard tires that are made, and that when its a pre-certified car the dealership is obligated to provide original tires for the model of my car. More

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Tired of dealership/salesman games, pressure tactics, forced addons, etc? Then go to Wilkins for a new Mazda - you won't be disappointed. You will find friendly, polite, professionals, a competitive pric forced addons, etc? Then go to Wilkins for a new Mazda - you won't be disappointed. You will find friendly, polite, professionals, a competitive price, and a streamlined process. Thanks Josh, you went above and beyond. More

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My second time buying a çx5 from Wilkins. But my salesman Josh was outstanding, he made sure I got the car I wanted, with a fair price. I'll always go to Wilkins. But my salesman Josh was outstanding, he made sure I got the car I wanted, with a fair price. I'll always go to Wilkins. More

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This dealership was great to deal with but honestly the salesman josh is by far the best person I've ever bought a car from. From the moment I met him he was friendly personable and fair. This was easily t salesman josh is by far the best person I've ever bought a car from. From the moment I met him he was friendly personable and fair. This was easily the best car buying experience I've ever had. I bought my cx5 carbon back in September sorry for the late review but I have told everyone how great Josh and this dealership is and will continue to recommend people to this place. More

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They were very helpful and personable in working with us to find the right vehicle. to find the right vehicle. More

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Brian was knowledgeable and extremely helpful even after the sale! He made the whole process easy and relaxed! the sale! He made the whole process easy and relaxed! More

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The Wilkins Mazda dealership could not have made my car buying experience any better! Everyone at the dealership made my experience feel important, especially Josh. I went in on a Wednesday evening to test buying experience any better! Everyone at the dealership made my experience feel important, especially Josh. I went in on a Wednesday evening to test drive cars; Josh got me in the exact car I wanted and thoroughly explained the details of the car as I drove it around the area. He was patient and answered any questions I had over the course of a few days while I checked out a few other cars. Then I returned on a Saturday morning, hoping to get the exact car I initially fell in love with. Josh worked with me and my boyfriend to make sure that I got the best deal possible and was comfortable with everything we agreed on. He was personable and great to chat with and very straight forward about the process. I enjoyed my experience at Mazda with Josh and would highly recommend him to someone looking for their new dream car! More

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Brian and Jerry, best team up ever. So nervous about buying a new car . But process was easy. No creepy and pushy sales people or sly finance people. Would by again and would by future So nervous about buying a new car . But process was easy. No creepy and pushy sales people or sly finance people. Would by again and would by future cars from them . More

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I had shopped at dealerships that wanted to charge ridiculous and/or unexplained markups. The Mazda dealer closest to my home didn't have a color I wanted to see, so I drove 45 minutes to Wilkins Mazd ridiculous and/or unexplained markups. The Mazda dealer closest to my home didn't have a color I wanted to see, so I drove 45 minutes to Wilkins Mazda. Josh Pasturczak at Wilkins was absolutely wonderful! He was very personable and fully explained anything I wanted or needed to know about the CX-5 and purchase. The other guys in the office were also enjoyable and helpful. There was never any pressure. Josh went above and beyond to make buying a vehicle an enjoyable experience and has continued to offer help since then. More

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Wilkins Mazda has great employees that made the car buying process stress-free and super easy. We enjoyed working with our salesman, Brian Jack. I highly recommend purchasing from Wilkins. buying process stress-free and super easy. We enjoyed working with our salesman, Brian Jack. I highly recommend purchasing from Wilkins. More

by Jason W Verified Customer Verified Customer

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