Francisco H.
General Sales Manager
McGrath Honda of St Charles
4075 E. Main Street
St Charles, IL 60174
17 Reviews
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17 Reviews of Francisco H.
May 31, 2024
Someone there FORGED MY SIGNATURE ON MY CAR WARRANTY AFTER THEY DIDN’T DISCLOSE OR SHOW ME THAT MY WARRANTY CHANGED. They did fix my warranty back to the original one I was supposed to get BUT SOMEONE T AFTER THEY DIDN’T DISCLOSE OR SHOW ME THAT MY WARRANTY CHANGED. They did fix my warranty back to the original one I was supposed to get BUT SOMEONE THERE NEEDS TO BE INVESTIGATED AND FIRED AND IS LUCKY THEY’RE NOT IN JAIL. CHECK YOUR PAPERS IF YOU BUY FROM HERE GO ANYWHERE ELSE PLEASE THIS PLACE HAS NO BUSINESS INTEGRITY OR CARE FOR ITS CUSTOMERS!!!!!! More
Other Employees Tagged: Daniel S., Ivan R. , Erika S.
March 25, 2024
We have to express our sincere thanks to everyone that helped us with our situation, which was very complicated and unexpected. To the service dept guys who have to deal with the 2016 paperweight that was helped us with our situation, which was very complicated and unexpected. To the service dept guys who have to deal with the 2016 paperweight that was one of our trade-ins (tyvm blown timing chain 😭); To salespersons David Mann, who stayed late to finalize our 1st deal & Jordan Shoufer, who finalized our 2nd trade-in & new purchase; their Sales Mgr Lanell, who made things right when we weren't satisfied with our first purchase, and business advisor, Alan Conway, who had to stay late to finish our first set of paperwork and completed our second set of paperwork without complaint. Very impressed with your team! More
Other Employees Tagged: Alan Conway, Lanell G., Jordan S. , David M.
March 18, 2024
First experience buying a car at a dealership even with all the things you hear about dealerships trying to haggle you with markups and crazy fees. Thanks McGrath xx Charles.I didn't experience that with t all the things you hear about dealerships trying to haggle you with markups and crazy fees. Thanks McGrath xx Charles.I didn't experience that with them. Bryan was my sales person and he walk me through everything and listen to everything I needed in buying this car. No haggling and no unnecessary markups. Ask for Bryan when looking at buying a car. More
Other Employees Tagged: Bryan S.
October 26, 2023
Despite the somewhat prolonged buying process, my car buying experience at this dealership was remarkably seamless. The team's transparency instilled trust from the start, and Ed Payne, an exceptional sa buying experience at this dealership was remarkably seamless. The team's transparency instilled trust from the start, and Ed Payne, an exceptional salesperson, went above and beyond to assist me, promptly addressing all my questions and concerns. I also had the pleasure of working with Frank in the Finance Dept who worked as quickly as possible to help with the paperwork as we closed the deal. More
Other Employees Tagged: George O., Ed P.
April 15, 2023
Great service and awesome team at McGrath Honda! Taha was my sales guy representative he made the process go by smoothly and was highly attentive of any concerns Taha was my sales guy representative he made the process go by smoothly and was highly attentive of any concerns More
Other Employees Tagged: Taha Qameruddin
March 21, 2023
Third new vehicle from the dealership in less than two years! Fantastic experience, though I wish that their initial used-car evaluations are more realistic and does not involve so much haggling. I also years! Fantastic experience, though I wish that their initial used-car evaluations are more realistic and does not involve so much haggling. I also don't appreciate the mandatory "accessories" that a customer (that too, repeat) is bound to purchase. More
Other Employees Tagged: Alan Conway , Joseph Arden, Akira
March 03, 2023
Amazing experience buying through McGrath Honda! We are first time buyers and they took such great care of us and made sure to get us the best possible deal on our new car! Thanks to McGrath Honda m We are first time buyers and they took such great care of us and made sure to get us the best possible deal on our new car! Thanks to McGrath Honda my wife and our 6 children can can all fit safely in our new Honda odyssey!!! Highly recommend this dealership! More
Other Employees Tagged: Nikhil Kain
December 31, 2022
I can’t say enough about the service team, Including TJ and Brian as well as salesman, Derek with finance rep, Fernando. Each was professional, knowledgeable and at the same time friendly. I am always trea and Brian as well as salesman, Derek with finance rep, Fernando. Each was professional, knowledgeable and at the same time friendly. I am always treated as family! Thanks again McGrath Honda of St Charles, Mary Fritz More