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Francielys Soares
71 Reviews
Dealership Experience
4 yrs, 6 mos
Industry Experience
6 yrs, 2 mos
Languages Spoken
Spanish
71 Reviews
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71 Reviews of Francielys Soares
Verified Customer
August 20, 2022
Awesome service and awesome people working there, I would give everything 5 stars. Love my new car give everything 5 stars. Love my new car More
by DANII.GRAT
Other Employees Tagged: Marco Casinelli
July 27, 2022
Excelente atencion y servicio al cliente. Me brindaron el mejor oferta. La negociacion fue de acuardo a lo que estaba buscando. Los recomiendo 100%. Me brindaron el mejor oferta. La negociacion fue de acuardo a lo que estaba buscando. Los recomiendo 100%. More
by ADRY14.AA
Other Employees Tagged: Alain Diaz
July 26, 2022
Great service, my purchase was quick and easy. Lovev the ambiance of the dealership. Franciely was very helpful showing us the car. Lovev the ambiance of the dealership. Franciely was very helpful showing us the car. More
by KAROLV05
Other Employees Tagged: Marco Casinelli , Karol Villanueva
July 09, 2022
I went based on a model (Carnival LX with seat package) I was sent an email and put a deposit for, but once there it was an incorrect car. I needed a car so I did proceed with the deal of a basic model (LX) was sent an email and put a deposit for, but once there it was an incorrect car. I needed a car so I did proceed with the deal of a basic model (LX) and the dealer did not even assume responsibility to pay for leather, I had to pay for it in addition to that. Financial Department was very deceiving they changed the interest rate. I was told I was approved for 3.99% and the finance department changed it to 5.25% Once questioned and I told them that I would not agree to those terms and told them I will use my bank they were not helpful. I tried contacting the financial department several times and left messages and they NEVER called back. Also, they refused to give me the paperwork of the contract. As I completed the deal with my bank. They said papers would be with my bank yet didn’t provide NO PAPERWORK of agreed deal. I am aware that my bank will provide the final contract as they are the ones that will be financing the car, but the dealer should have provided paperwork of the agreed deal. I was in the dealer for over 6 ½ hours completely uncalled for. Would NOT recommend this dealer and if you decide to go first get pre-approved and make sure you get copies of all paperwork. Very dishonest and deceiving. Buyer beware More
by NKISS17
Other Employees Tagged: Alain Diaz
July 06, 2022
Francielys was great to work with and always called/ texted you back if you had a question. I live in Orlando, FL and was able to do all the paperwork/ financing via telephone so the process was simple texted you back if you had a question. I live in Orlando, FL and was able to do all the paperwork/ financing via telephone so the process was simple and not time consuming. My car was ready to be picked up as promised with a full tank of gas! Could not be happier with my purchase and service. Now...my wife wants the new Sorento so we will be back next year to purchase ;0) More
by ALMONT
May 21, 2022
Excellent service, Francis took care of all my needs and got me the car I wanted got me the car I wanted More
by JKARINA1892
Other Employees Tagged: Marco Casinelli
April 23, 2022
Great customer service, price breakdown was clear and helpful advice to make my decision. I'll recommend this dealer in the future. helpful advice to make my decision. I'll recommend this dealer in the future. More
by DANY07.DVD
Other Employees Tagged: Angel Lorenzo , Alain Diaz
