Fraebert Velasquez

Service was extremely slow ,when I arrived I waited 17 minutes before being greeted. There were 2 other cars waiting as well longer than me. I was told it would be approximately an hour, it took just unde minutes before being greeted. There were 2 other cars waiting as well longer than me. I was told it would be approximately an hour, it took just under 2 hours for an oil change. I won’t be going here anymore More

by DAN.COMIRE Verified Customer Verified Customer

Report | Print

Your prices are triple; if not more, the usual repair prices. This is incomprehensible. A simple repair that usually costs 300 dollars you charge 1900 dollars. prices. This is incomprehensible. A simple repair that usually costs 300 dollars you charge 1900 dollars. More

by David Ogwela Verified Customer Verified Customer

Report | Print

Excelente servicio, lo recomiendo, además el servicio al cliente es eficiente, te tratan con amabilidad y resuelven tus problemas. cliente es eficiente, te tratan con amabilidad y resuelven tus problemas. More

by ELVYSLEONPICHARDO Verified Customer Verified Customer

Report | Print

amazing, quick simple they made it easier to understand the issue at hand and get it done great the issue at hand and get it done great More

by jrosati60 Verified Customer Verified Customer

Report | Print

Great and prompt service. I would recommend and will continue using this dealership for service. I would recommend and will continue using this dealership for service. More

by S.A.WALTER Verified Customer Verified Customer

Report | Print

Toyota staff were wonderful. Wait wasn’t bad, technician kept me informed every step. I felt that Toyota and staff were honest and trustworthy and I would highly recommend them t Wait wasn’t bad, technician kept me informed every step. I felt that Toyota and staff were honest and trustworthy and I would highly recommend them to a friend or family member. More

by NARCOLEPTIC_NEKO Verified Customer Verified Customer

Report | Print

Pleasant, offered a ride home. Fast service. No issues to report. Good breakfast counter. Thanks Fast service. No issues to report. Good breakfast counter. Thanks More

by MBONDI Verified Customer Verified Customer

Report | Print

The service was great and good customer care it was quite a a wait but good a a wait but good More

by VMARTINEZ8841 Verified Customer Verified Customer

Report | Print

The repairs were done quickly, sooner than I expected. A rental car was arranged. Thanks A rental car was arranged. Thanks More

by JChild1952 Verified Customer Verified Customer

Report | Print

For starters, vehicle check in is atrociously inefficient. I pulled in exactly on time (1400 hrs) for my appointment, no one even came near me for 20 min., and at 1500 hrs my car was still sitti inefficient. I pulled in exactly on time (1400 hrs) for my appointment, no one even came near me for 20 min., and at 1500 hrs my car was still sitting in a space in the back parking lot. Several lifts were not in use. Made me wonder why I bothered making an appointment. I opted to leave since I didn’t see much activity in the work area and reschedule to the next morning, which was fortunate for me because that appointment for only rear brakes went from 1000 to 1600 hrs. The estimate of time I had gotten for the job was 2-2.5 hrs. The only updates I got were the ones I went looking for. I expected more from a Toyota dealer. More

by dr5mju7 Verified Customer Verified Customer

Report | Print