Forouz Mohisefat

Very courteous. .Felt no pressure whatsoever bye sales personal and staff.Definitely would recommend friends and family. .Felt no pressure whatsoever bye sales personal and staff.Definitely would recommend friends and family. More

by E_ANDRADE2003 Verified Customer Verified Customer

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Just added a **THIRD** Mazda bought from my AMAZING superstar sales gal Forouz!! Again, a flawless purchase… I ordered this new ‘24 Miata from the factory. Forouz is very passionate about Mazdas and a superstar sales gal Forouz!! Again, a flawless purchase… I ordered this new ‘24 Miata from the factory. Forouz is very passionate about Mazdas and a great ambassador for Capistrano Mazda. She kept me very up-to-date on my build-to-order and then its shipping status. She made sure that my delivery and transaction paperwork were enjoyable, efficient, uncomplicated, and per my stated needs. Forouz gives all of her customers a very high level of personal attention, and she is well-supported by her management team at this family-run dealership. I live an hour away from Capistrano Mazda, but I’d literally drive ANY distance to get this quality of experience. BTW, this is my 6th new Miata since 1989!! More

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This is my **second** new Mazda purchase from Forouz at this excellent family-owned dealer. These recent two transactions have been the easiest and most most hassle-free of the dozens of new cars that I’ve this excellent family-owned dealer. These recent two transactions have been the easiest and most most hassle-free of the dozens of new cars that I’ve bought in my lifetime. Forouz is a delight to work with, adept at making super deals without haggles, and she made every step of my transactions a breeze. I can’t say enough good things about Forouz and Capistrano Mazda. They’re an hour away from me, but well worth the drive for such a great experience. BTW, everyone in sales, finance, and service was super chill, attentive, and friendly. (Dog friendly, too!) More

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Dear reader. .. I don't typically spend time sharing my thoughts with folks, nor do I ever provide reviews. This time, I think you all should be aware of how .. I don't typically spend time sharing my thoughts with folks, nor do I ever provide reviews. This time, I think you all should be aware of how Mazda (San Juan Capistrano, CA.) positively addressed an issue I had with my 2021 Mazda CX-5. During this fix, they needed to keep my car for a few days to assure how to fix the performance issue I had. They spent no time listening and then offered me a loaner vehicle until they corrected the issue. It's not just the high-quality product that impresses me, it's how they handled this process. Again - see Marcin (sales) and Hugo (service) if you're thinking of purchasing, or just want to service your Mazda. I you want to get more information about my experiences there; feel free and San Juan Capistrano to contact me with your contact information and I'll be more than glad to assist you! Thank you, Nick D... More

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Great service! Very courteous. Easy to work with. Great financing. Will recommend to potential car buyers. Very courteous. Easy to work with. Great financing. Will recommend to potential car buyers. More

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Friendly, professional and honest. Would recommend to anyone. Forouz is wonderful salesperson to work with. anyone. Forouz is wonderful salesperson to work with. More

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Capistrano Mazda is certainly a five-star dealership. Everyone is kind and warm, treat you with respect and certainly care about your specific needs, without trying to upsell you. Special kudos for my Everyone is kind and warm, treat you with respect and certainly care about your specific needs, without trying to upsell you. Special kudos for my saleswoman, Forouz Mohisefat, who was amazing, punctual, and respectful of my choices and allowed my wife and I to talk things through carefully, no pressure. I really had an awesome shopping experience with her and the whole dealership, not to mention I absolutely love my new Mazda 3! More

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We had the best experience with Forouz and AJ in the financial department. We live over an hour away and were able to work out the deal online before driving in. Once there, the customer service we rece financial department. We live over an hour away and were able to work out the deal online before driving in. Once there, the customer service we received was beyond exceptional! They made us feel like family. We love our new CX5 GT and we’re so happy we found this dealership as we had been looking for a while and weren’t happy with the deals we were offered. Definitely ask for Forouz. She made the entire experience simple and it was a pleasure working with her. You won’t be disappointed! More

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I just bought a Mazda CX 5 from Rick at Capo Mazda. Couldn’t have asked for an easier or more honest car buying experience! Shout to to Paul + Forouz for keeping everything seamless across all departme Couldn’t have asked for an easier or more honest car buying experience! Shout to to Paul + Forouz for keeping everything seamless across all departments. More

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The sales rep made special videotape of the vehicle highlighting exterior, interior configuration and other added options before I made the 120 miles drive to the dealership. The staff were profession highlighting exterior, interior configuration and other added options before I made the 120 miles drive to the dealership. The staff were professional and friendly and worked hard to make the deal happen. More

by wputrus Verified Customer Verified Customer

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