

Floyd Pilley
Assistant Parts Manager
Southern Hyundai Chesapeake
3416 Western Branch Blvd
Chesapeake, VA 23321
181 Reviews
Write a Review181 Reviews of Floyd Pilley
September 28, 2025
Worst service ever. Got a new engine put in without a call. Tools three weeks to even get a phone call about anything. Absolutely horrible. Got a new engine put in without a call. Tools three weeks to even get a phone call about anything. Absolutely horrible. More
Other Employees Tagged: Jimmy Stancil, John Bennett, Sean Pierce, Dan Lichtman, Nick Wilson, Joe Wachner, Shane Dobert
September 21, 2025
Brought my ioniq5 for a routine 16k mile service. After waiting for 5hrs, i was told everything was done: tires realigned, rotated, air and all fluids topped off, and - per my request - cabin filter After waiting for 5hrs, i was told everything was done: tires realigned, rotated, air and all fluids topped off, and - per my request - cabin filter and wipers replaced and sent on my way. Shortly after leaving, i had the wiper fluid warning come up. I checked tire pressure and saw that all the tires were still at the exact psi when i brought them in. Even worse, the tires were in the same place they had been. No rotation had been done. Then noticed that the OBD cable was left hanging in the driver footwell. I realized that apart from wiper being replaced, Nothing else had been done. I'd paid over $300 for the "service". I had to take the car back the following day, insist that everything be redone and wait another 3 hours. I maintained composure (because, of course), but this is completely unacceptable! More
Other Employees Tagged: Sean Pierce, Joe Wachner, Shane Dobert
September 20, 2025
I am so upset my car has been there for 3 weeks. I love 7 hours away now. I am trying to figure out what is going on with my car. They were suppose to see if y’all were going to buy my car or w I love 7 hours away now. I am trying to figure out what is going on with my car. They were suppose to see if y’all were going to buy my car or what. I have heard NOTHING! Please have management call me at 336-200-3063 More
Other Employees Tagged: Shane Dobert
September 18, 2025
They are always easy to work with and don't mind answering any questions I have. answering any questions I have. More
Other Employees Tagged: Jimmy Stancil, John Bennett, Sean Pierce, Dan Lichtman, Nick Wilson, Joe Wachner, Shane Dobert
September 17, 2025
My experience with this dealership was so bad they had my car for almost two months & fixed something that probably really wasn’t the issue I recently just got my car back & it is still overheating I’m never car for almost two months & fixed something that probably really wasn’t the issue I recently just got my car back & it is still overheating I’m never taking my car back there again this is ridiculous they literally robbed me out of 1400 dollars telling me all these things were wrong my car n still didn’t fix the issue I don’t recommend anyone coming to them More
Other Employees Tagged: Sean Pierce, Joe Wachner, Shane Dobert
September 16, 2025
Awesome team at Hyundai I will always take my car there for service wonderful team for service wonderful team More
Other Employees Tagged: Sean Pierce, Joe Wachner, Shane Dobert
September 15, 2025
Disappointed in the wait time of my recent visit. Took two and a half hours for an oil change and tire rotation. I had an appointment and arrived on time. Others arrived after me and left before m Took two and a half hours for an oil change and tire rotation. I had an appointment and arrived on time. Others arrived after me and left before me. No communication during the wait. More
September 07, 2025
Very unprofessional. Did not care about me as a customer. Left me to roam there lot looking for my car on top of leaving stuff inside my car. Will not be returning Did not care about me as a customer. Left me to roam there lot looking for my car on top of leaving stuff inside my car. Will not be returning More
Other Employees Tagged: Sean Pierce, Joe Wachner, Shane Dobert

