Floyd Pilley

3+ hour wait to change a single tire and fill up my tank of gas as promised (I had to remind them to fill the tank as they didn’t do it before returning my vehicle). An absurd wait for a single time change. of gas as promised (I had to remind them to fill the tank as they didn’t do it before returning my vehicle). An absurd wait for a single time change. More

by jason.d.figueroa Verified Customer Verified Customer

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I dropped my car off at 8:30am and texted for an update at 12:30 then called at 1, 1:30, and 2pm before I just got a ride back up to pick up my car. I was never notified or contacted with multiple requests at 12:30 then called at 1, 1:30, and 2pm before I just got a ride back up to pick up my car. I was never notified or contacted with multiple requests to check the status. More

by KLOUDERMILK52 Verified Customer Verified Customer

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I appreciate the friendliness and professionalism of the staff. I was told the oil change would take approximately two hours and to my surprise, the job was done just under two hours. Thank you Southern Hyu staff. I was told the oil change would take approximately two hours and to my surprise, the job was done just under two hours. Thank you Southern Hyundai! More

by MDILLARD1010 Verified Customer Verified Customer

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The service at Southern Hyundai Chesapeake was great! Angela and the team were very kind, courteous, and knowledgeable. Requested vehicle repairs were completed to my satisfaction. I am glad I chose S Angela and the team were very kind, courteous, and knowledgeable. Requested vehicle repairs were completed to my satisfaction. I am glad I chose Southern Hyundai Chesapeake. More

by Jcedmonds Verified Customer Verified Customer

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Everything thing went well. I brought my Santa fe in and Angela made sure I was taken care of. I brought my Santa fe in and Angela made sure I was taken care of. More

by 20CARSAMONTH Verified Customer Verified Customer

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The only local Hyundai dealership that allows appointments for service on line, without an initial phone call. This is why they received my business for service. appointments for service on line, without an initial phone call. This is why they received my business for service. More

by IRONMAN556 Verified Customer Verified Customer

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Angela saved me from a burning building once- this woman definitely deserves a raise!! Travis back in the shop ALSO deserves a raise (he called the first responders when I was on fire) definitely deserves a raise!! Travis back in the shop ALSO deserves a raise (he called the first responders when I was on fire) More

by Lizzyyancey Verified Customer Verified Customer

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Worst dealership ever, they embellish required work to enhance their profit & don't even complete the actual work...will never use them again. enhance their profit & don't even complete the actual work...will never use them again. More

by DEEJAY12_24 Verified Customer Verified Customer

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Service was great. They treat customer great I I am satisfied will recommend to my friends. They treat customer great I I am satisfied will recommend to my friends. More

by marshyg1 Verified Customer Verified Customer

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I had to have 2 tires replaced due to a flat. They worked me in because of the fact that I was driving on a donut. I appreciated that, however I didn’t expect to be there almost 4 hours. I h They worked me in because of the fact that I was driving on a donut. I appreciated that, however I didn’t expect to be there almost 4 hours. I have never had an issue with your front desk service team and I realize the time frame was not in their control however if I had been told upfront about this time frame I would have either rented a car from you or took an Uber home. More

by Mra4tea Verified Customer Verified Customer

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