Floyd Pilley

Went for insp & they fit in oil change & tire rotation. I was pleased. It did take 2 1/2 hours (the one negative). Thank you Ruth Hunt I was pleased. It did take 2 1/2 hours (the one negative). Thank you Ruth Hunt More

by Ruey1959 Verified Customer Verified Customer

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Everything was great except it took 2 hours that was not good took too long since I did have an appointment good took too long since I did have an appointment More

by RODGERSELAINE Verified Customer Verified Customer

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I have nothing but good things to say about Southern Hyundai! They have treated me so well from the time I bought my car in May 2024 and with my check engine light being on, and them giving me a loaner Hyundai! They have treated me so well from the time I bought my car in May 2024 and with my check engine light being on, and them giving me a loaner car until it was finished. Customer for life! More

by coffeechic73 Verified Customer Verified Customer

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They were very professional. Thank them for all they do. Enjoyed the snacks and tea in waiting room. Thank them for all they do. Enjoyed the snacks and tea in waiting room. More

by betpringle Verified Customer Verified Customer

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Close location with courteous service staff. The drop off for the vehicle was easy and the person who took the car into the service area was pleasant. I was very disappointed with how long it to The drop off for the vehicle was easy and the person who took the car into the service area was pleasant. I was very disappointed with how long it took for the service to be completed. A tire rotation and brake fluid exchange should not take as long as it did. The car was dropped off around 8:25 am on 17 Feb and notified it was ready after 6:00 pm. I can't help but feel that the car was overlooked. I left text for Sean to check the for status but got no reply. When I called I was placed on hold a few times with no clear answer as to why the service took so long. The following morning my wife noticed a humming sound when the heat was turned on. I returned the car and the issue was resolved. The humming sound was due to debris from the blower motor. Saturday 22 Feb my wife and I noticed the humming sound was still there, I called that Saturday and was told Sean will be left a message for him to call me. To date, I have not received a call or text from Sean. This is a poor way of doing business and providing customer service. What's the point of being provided a text and getting no response. More

by vernonlewis955 Verified Customer Verified Customer

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I absolutely love bringing my vehicles here. The service from beginning to end is top notch. I feel comfortable and feel like I can trust this company. The service from beginning to end is top notch. I feel comfortable and feel like I can trust this company. More

by pacastellanos86 Verified Customer Verified Customer

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Great customer service. Kept me updated on the progress of my car and had it ready on time Kept me updated on the progress of my car and had it ready on time More

by THEVIRGINIAN1974 Verified Customer Verified Customer

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Everything was great. From the minute, I went in the dealership until I pick my vehicle up. From the minute, I went in the dealership until I pick my vehicle up. More

by CHASSELL3 Verified Customer Verified Customer

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Caitlin was great should have more people like her,work was completed as I was told and working great, may consider my next vehicle from there was completed as I was told and working great, may consider my next vehicle from there More

by waynecombs5 Verified Customer Verified Customer

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They are a wonderful company and very nice. I love my car fair price monthly. I love my car fair price monthly. More

by nadleejones Verified Customer Verified Customer

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