Flo Jeudy

The sales process was great, it was handled over the phone by the Internet sales manager, however, the deliver of the car the day of the sales fell short of good customer service. We had several issue phone by the Internet sales manager, however, the deliver of the car the day of the sales fell short of good customer service. We had several issue after we reached an agreement on price. For example, the car was not properly prepared, there was still plastic on parts of the car, including parts the engine compartment. When we sent an email to speak with our sales manager we did not get a response. When we called, we were told he doesn't check email. We provided feedback via the dealership and no one has bothered to call us back. My wife and I both feel that we were rushed out the door and left on our own to figure things out. More

by skibinski.steve Verified Customer Verified Customer

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I purchased a used vehicle that had a minor issue. They serviced the vehicle, got it fixed, they provided me a rental during the repair. All taken care of They serviced the vehicle, got it fixed, they provided me a rental during the repair. All taken care of More

by MIKESPIDER69 Verified Customer Verified Customer

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They didn’t do what was agreed upon. Never washed the car, not the day that we bought it and not the day of filling the survey , they did not do a final delivery and sold us a premium pr Never washed the car, not the day that we bought it and not the day of filling the survey , they did not do a final delivery and sold us a premium protection bundle that we clearly said we didn’t want it . More

by rosieg1017 Verified Customer Verified Customer

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