Firas Hasso
Firas Hasso at Serra Ford Farmington Hills
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Firas Hasso

Sales and Leasing Consultant

Serra Ford Farmington Hills

39300 W 10 Mile Rd
Farmington Hills, MI 48335

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4.6
5 Reviews
4.6

5 Reviews

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5 Reviews of Firas Hasso

June 04, 2024

Dealership Rating
Employee Rating

FIRIS was very cordial and well versed in the dealing of the new Explorer. Information needed to compete the transaction was forth coming. Help received from Logan and Cole also made the experience great. More

by wdborn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Logan in finance dept. 5 stars

Jun 07, 2024

Serra Ford Farmington Hills responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Feel free to reach out to us if you need anything. Have a wonderful day.

November 17, 2023

Dealership Rating
Employee Rating

Absolutely wonderful experience. Will Kent was amazing with all the details and upgrades in purchasing a car today. Everyone was so knowledgeable and patient with me with all the new More

by Barbara French
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Will Kent

Nov 22, 2023

Serra Ford Farmington Hills responded

Hi Barbara, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 12, 2023

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Employee Rating

This is my preferred dealer. Both my family and I have purchased multiple vehicles here over the past few decades, What brought me to this dealer was an outstanding service exper More

by donserra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 16, 2023

Serra Ford Farmington Hills responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

July 06, 2023

Dealership Rating
Employee Rating

At first I was very happy with the salesperson and car. After telling a friend that I wished there was a type of insurance for scratches for a leased vehicle, he told me to get a Damage Waiver. When we c More

by cpayne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jul 09, 2023

Serra Ford Farmington Hills responded

Thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you, if we still can. Please give us a call at (248) 474-1234 and we will do our best to make this better. We hope to hear from you soon.

Jul 09, 2023

cpayne responded

Thanks. I will call.

April 22, 2023

Dealership Rating
Employee Rating

Our salesperson was the best! Took care of all our issues in a kind, respectful, and patient manner. We highly recommend him! More

by Orlykjj
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Michael Bate , Adam Booth. Very helpful and kind! Five stars!*****

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