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24 Reviews
Write a Review24 Reviews of Fidencio Ramos
April 26, 2024
If I could put 0 stars I would. Before buying my vehicle I checked the vehicle history and even got the Toyota Extra Care Gold service guarantee in case anything malfunctions or bre Before buying my vehicle I checked the vehicle history and even got the Toyota Extra Care Gold service guarantee in case anything malfunctions or breaks on the car. It was explained that with this guarentee “everything would be covered except the tires” on this car. After less than a month after purchasing a vehicle from Toyota of Cedar Park the car started making a weird noise every time I would accelerate, so I decided to take it in for Toyota to take a look and see what’s going on. After 2 days I received a call that I would need to pay 3,500 dollars for a worn out clutch. Nowhere in the service agreement did it state worn out clutches would not be covered. After going to Toyota the directer pointed fingers blaming us and proceeding to say that we still need to pay 3,500 dollars for the fix and later saying they will only cover 1,000. They also told us it was a miscommunication on their end and since that is the case Toyota as a company should get together and fix the issue which they refused to do. Never buying a vehicle from Toyota again and will definitely stop taking my car and my family cars for any services needed. More
Other Employees Tagged: Jon Cornejo, Michel Rey , Marvin
November 17, 2023
My partner and I had a wonderful experience with Fidencio and Toyota of Cedar Park! Their business practices and customer service was impressive and fresh refreshing compared to other dealerships i’ve gone t and Toyota of Cedar Park! Their business practices and customer service was impressive and fresh refreshing compared to other dealerships i’ve gone to in the past. I highly recommend Fidencio specifically because of his kindness and determination to get us to a deal we would be comfortable with. For any friends or family that are looking to purchase a vehicle in the future, I will 100% send them to this location. More
Other Employees Tagged: Chris Luke
October 04, 2023
Everyone was friendly and nice. Answered all my questions, got the car I wanted as well :) Answered all my questions, got the car I wanted as well :) More
Other Employees Tagged: Jon Cornejo, Michel Rey
September 26, 2023
Fidencio and Mario were very informative and helpful, Job made the finance process quick and easy :) made the finance process quick and easy :) More
Other Employees Tagged: Mario Ventura
September 02, 2023
Fidencio Ramos was AMAZING! He listened to everything I said I wanted and needed. He was more than patient when we decided a car wasn't right for us. He guided us through multip He listened to everything I said I wanted and needed. He was more than patient when we decided a car wasn't right for us. He guided us through multiple vehicles until we found the perfect one. We're absolutely grateful and would highly recommend anyone looking for a car to come see him. Thank you Ramos for being so respectful, patient, and understanding! 😊🙏 More
Other Employees Tagged: Michel Rey , Mike Scwartz 5*
July 18, 2023
Awesome service. Prompt, courteous, hassle free. Wonderful experience all around.Would recommend Cedar Park Toyota to my friends. Prompt, courteous, hassle free. Wonderful experience all around.Would recommend Cedar Park Toyota to my friends. More
Other Employees Tagged: Belinda Fernandez