Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Fez Fuentes

Overview Reviews (9) Inventory (173)

Contact Me

View All Employees

< View All Employees

Fez Fuentes

Refer Me

Fez Fuentes

Service Advisor

Volkswagen of Ocala

5135 SW College Rd
Ocala, FL 34474

Contact Me

5.0

9 Reviews

Overview Reviews (9) Inventory (173)

5.0

9 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Fez Fuentes

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

9 Reviews of Fez Fuentes

June 24, 2024

Dealership Rating

Employee Rating

On time, thorough, very good customer service. Pleasant facility, customer focused. Will not hesitate to go back. Pleasant facility, customer focused. Will not hesitate to go back. More

by kathy

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

June 13, 2024

Dealership Rating

Employee Rating

Best dealership I have ever used and that is a 50 plus year span.Clean, neat ,orderly. year span.Clean, neat ,orderly. More

by Dcorno

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Danny Schlenker, Carlos Hernandez

Helpful 0

Report | Print

Jun 21, 2024 -

Volkswagen of Ocala responded

Thank you for your wonderful feedback! We're honored to be your top choice after so many years. We appreciate your support and look forward to serving you again!

June 06, 2024

Dealership Rating

Employee Rating

Rapid check in. Excellent service department. Comfortable environment. Like the car wash option after service is completed. Excellent service department. Comfortable environment. Like the car wash option after service is completed. More

by Alina

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Danny Schlenker, Caleb Garcia

Helpful 0

Report | Print

Jun 11, 2024 -

Volkswagen of Ocala responded

We are so glad you enjoyed your visit with us, thank you so much for sharing you great experience!

June 05, 2024

Dealership Rating

Employee Rating

Dealership was extremely clean and well maintained. Staff members were friendly and greet you immediately. Service time was reasonable and done correctly. Staff members were friendly and greet you immediately. Service time was reasonable and done correctly. More

by Mark

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Danny Schlenker, Michele Biros, Christopher Hudson, Caleb Garcia, Bobby Watts, Tyler Lein, Ricky Vallejos

Helpful 0

Report | Print

Jun 11, 2024 -

Volkswagen of Ocala responded

Thank you so much for the 5 star review, we are so glad you enjoyed your visit!

May 30, 2024

Dealership Rating

Employee Rating

Always great, friendly service. We wouldn’t take our VW any where else but VW of Ocala. We wouldn’t take our VW any where else but VW of Ocala. More

by RCONCHA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Danny Schlenker, Caleb Garcia, Tyler Lein, Ricky Vallejos

Helpful 0

Report | Print

May 31, 2024 -

Volkswagen of Ocala responded

Thank you for your wonderful review! We're thrilled to hear that you always receive great, friendly service at VW of Ocala. Your loyalty means the world to us, and we're grateful for the opportunity to continue serving you and your VW. We look forward to seeing you again!

May 26, 2024

Dealership Rating

Employee Rating

Great customer service. Great communication. No stress, easy to drop off and pick up. Shuttle service is good. Great communication. No stress, easy to drop off and pick up. Shuttle service is good. More

by lea10241981

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Danny Schlenker

Helpful 0

Report | Print

May 31, 2024 -

Volkswagen of Ocala responded

Thank you for your review! We're glad to hear that you enjoyed our great customer service and seamless drop-off and pick-up process. It's wonderful to know our shuttle service was helpful as well. We look forward to serving you again!

May 25, 2024

Dealership Rating

Employee Rating

Great customer service Always effective Mr Fuentes is awesome and very helpful with all our questions awesome and very helpful with all our questions More

by freddy9

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

May 31, 2024 -

Volkswagen of Ocala responded

Thank you for your review! We're delighted to hear that Mr. Fuentes provided you with great customer service and was able to answer all your questions. We appreciate your feedback and look forward to assisting you again!

May 21, 2024

Dealership Rating

Employee Rating

Knowledgeable courteous accommodating pleasant to talk with clean sorrounding competent very helpful nice display of cars with clean sorrounding competent very helpful nice display of cars More

by poysermenchu

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Christopher Hudson, James Rubio , Connor Eastin

Helpful 0

Report | Print

May 28, 2024 -

Volkswagen of Ocala responded

Thank you for your wonderful review! We're glad you had a pleasant experience with our knowledgeable and courteous team. We appreciate your kind words about our clean surroundings and car display. Congratulations on your new Volkswagen!

May 20, 2024

Dealership Rating

Employee Rating

Very professional staff at Volkswagen. Very happy to have bought a vehicle there! Appreciate it David. Very happy to have bought a vehicle there! Appreciate it David. More

by BEAULAURIERTHOMAS2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Peralta

Helpful 0

Report | Print

May 28, 2024 -

Volkswagen of Ocala responded

Thank you for your kind words! We're thrilled to hear you had a positive experience with our professional staff. We'll be sure to pass along your appreciation to David. Enjoy your new vehicle!

Dealership Inventory (173 Vehicles)

2024 Volkswagen Jetta | new

$27,019

2024 Volkswagen Jetta

new

Opal White Pearl exterior

Automatic

Front-wheel Drive

$27,019

View Vehicle Details

View Details

2021 Ram 1500 | used

$32,275

2021 Ram 1500

used

Hydro Blue Pearlcoat exterior

Automatic

Four-wheel Drive

$32,275

View Vehicle Details

View Details

2017 Nissan Murano | used

$17,000

2017 Nissan Murano

used

Cayenne Red Metallic exterior

CVT

All-wheel Drive

$17,000

View Vehicle Details

View Details

2021 Ford Edge | used

$15,997

2021 Ford Edge

used

Burgundy Velvet Metallic Tinted Clearcoat exterior

Automatic

Front-wheel Drive

$15,997

View Vehicle Details

View Details

2022 Mazda CX-9 | used

$22,912

2022 Mazda CX-9

used

Deep Crystal Blue Mica exterior

Automatic

All-wheel Drive

$22,912

View Vehicle Details

View Details

2024 Volkswagen Jetta | new

$27,034

2024 Volkswagen Jetta

new

Opal White Pearl exterior

Automatic

Front-wheel Drive

$27,034

View Vehicle Details

View Details

View All Inventory

Get a $100.00 check when your friends make a purchase here.

By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Qualifications for referral bonuses vary by dealer.