Fernando Vela
Fernando Vela at Perfection Honda
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Fernando Vela

Sales Consultant

Perfection Honda

2603 American Road SE
Rio Rancho, NM 87124

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24 Reviews

Dealership Experience

7 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

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24 Reviews

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24 Reviews of Fernando Vela

January 07, 2023

Dealership Rating
Employee Rating

Great customer experience with no pressures. Sales representative was very friendly knowledgeable and professional. Great experience. More

by delmacarrillo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 11, 2023

Perfection Honda responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Perfection Honda Team

October 08, 2022

Dealership Rating
Employee Rating

Great service! Monica is an inspiration for the rest of the staff. Fernando was an incredible kind and knowledgeable sale advisor. More

by Toy75a
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Monica O'Malley , Adam was in training ( second day) and he was great

Oct 12, 2022

Perfection Honda responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Perfection Honda Team

September 26, 2021

Dealership Rating
Employee Rating

Fernando Vela is a great salesman. Highly recommend him. Was Very helpful and considerate throughout the buying process. More

by Nancy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 29, 2021

Perfection Honda responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Perfection Honda Team

June 19, 2021

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Employee Rating

Fernando must’ve answered 100 questions that I had. Willing to answer everything and kept telling me to contact him if I had any more questions. So friendly and helpful. Would recommend him to anyone More

by JR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 23, 2021

Perfection Honda responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. - The Perfection Honda Team

May 29, 2021

Dealership Rating
Employee Rating

Mr Vela was very helpful, friendly, and knowledgeable. He took his time with explanation to ensure we understood and was satisfied. Excellent job!! I will recommend him and Perfection Honda More

by W Holloway
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 04, 2021

Perfection Honda responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Mr. Vela able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. - The Perfection Honda Team

February 14, 2021

Dealership Rating
Employee Rating

I offer my highest endorsement of Perfection Honda! From working with Lori in sales to Jennifer (Sales Mgr--major thanks to her for scouring the country in search of my perfect CRV--you are the best!) to Al More

by tge1215875@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 18, 2021

Perfection Honda responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! - The Perfection Honda Team

February 14, 2021

Dealership Rating
Employee Rating

Highest endorsement of the great folks at Perfection, frommanagers Monica and Jennifer to Alex in finance to Chris Gurle in Service to Fernando in Sales who spent a decent amount of time teaching me the More

by tge1215875@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Boyden , Alex

Feb 18, 2021

Perfection Honda responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! - The Perfection Honda Team

February 10, 2021

Dealership Rating
Employee Rating

Fernando Vela provides customer service beyond compare, friendly, detailed explanations, listens to the customer, and asks how to improve his service to you. I felt well taken care of. More

by SusanNM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 16, 2021

Perfection Honda responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Best, The Perfection Honda Team

December 12, 2020

Dealership Rating
Employee Rating

Bertha Gurule, Fernando Vela, & Monica O’Malley made a wonderful team in my very recent sales experience in purchasing my 2020 Honda CR-V EX AWD Hybrid. Monica was especially gracious and encouraging More

by TSM-RR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Monica O'Malley , Bertha Gurule

Dec 16, 2020

Perfection Honda responded

Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Perfection Honda! - The Perfection Honda Team

Dec 16, 2020

TSM-RR responded

As an update, in the five days since I purchased my hybrid, Bertha Gurule has been especially conscientious in checking in with me to see if I have had any questions that have come to mind — and I have — that were attended to by her. In addition, anytime I contacted Fernando Vela or Alexander White, one of Perfection Honda’s Finance Managers, each, too, were particularly helpful in mindfully responded to my inquiries individually and as a team. I so appreciate the follow-up support from my initial contacts as each has demonstrated a genuine desire to ensure that any of my subsequent questions &/or are addressed. Professionalism, courtesy, and helpfulness have been a consistent theme in each and every contact that I have had with each of Perfection Honda’s entire three-tiered organization — its Service, Parts, & Sales Departments. Accolades and genuine appreciation to Eddie Elvy, Chris Gurule, Olaf in the Service Dept., Ken Dix, John Doucet, & Thomas Lee in the Parts Dept. for professionally & competently handling my appointments and service- and/or parts-related questions.

July 07, 2020

Dealership Rating
Employee Rating

Took us a while to get a deal done but they are really professional and courteous. Can’t give them a five star because it took a day or two for them to get the car ready. I am hoping there’s no serious is More

by Roger
Recommend Dealer
Yes

Other Employees Tagged: Juan Garcia

Jul 10, 2020

Perfection Honda responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. - The Perfection Honda Team

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