Fernando Pereira
Sales Professional
Lincoln of Coconut Creek
5501 W Sample Rd
Coconut Creek, FL 33073
7 Reviews
Write a Review7 Reviews of Fernando Pereira
January 12, 2024
I feel like any issue will be handled with extra care. Very considerate and very professional. Very considerate and very professional. More
Other Employees Tagged: Jeffrey Pool, Carlos Santos
September 26, 2023
Excellent service! I did not know that there was a transmission problem that was discovered during routine maintenance. It was corrected in one day. I did not know that there was a transmission problem that was discovered during routine maintenance. It was corrected in one day. More
Other Employees Tagged: Olynthia Jeffers
September 21, 2023
My 2017 MKC is part of the battery safety recall. I just moved to FL from PA and did not yet have a Lincoln Dealer in FL. The service department at Coconut Creek told me I had to come in for them to I just moved to FL from PA and did not yet have a Lincoln Dealer in FL. The service department at Coconut Creek told me I had to come in for them to confirm my car was part of the recall even though I had called Lincoln directly with my VIN number for confirmation and also received a recall notification from Lincoln. Total waste of my time, because guess what, they said yes my car was part of the recall. Then they scheduled me for an appointment on 9/11 because “they get a set amount of parts every week and it’ll be no problem to fix because they’ll definitely have the part”. I came in on 9/11 for my appointment as scheduled. The service person said my car could not be fixed because the part did not come in. Then he said, “I guess I should have called you so you didn’t waste your time, but I was busy.” Obviously after 2 fruitless appointments they don’t care about my time. Now they have no idea when they will get the part, but they’ll call me when they get it in. If they would have been up front with me in the beginning and said they would put my name on a wait list, I would have understood that and would not have wasted my time. I am disappointed with my treatment and when I’m ready for my next Lincoln, I definitely will look at a dealership that has a good reputation for service. More
September 06, 2023
My experience with Fernando has been excellent. He is very good about keeping in touch with me, as it relates to the service of my vehicle. I appreciate the shuttle service also. He is very good about keeping in touch with me, as it relates to the service of my vehicle. I appreciate the shuttle service also. More