Fernando Pereira
Fernando Pereira at INFINITI of Coconut Creek
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Fernando Pereira

Sales Consultant

INFINITI of Coconut Creek

5501 West Sample Road
Coconut Creek, FL 33073

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not yet
rated
40 Reviews

Dealership Experience

4 yrs, 4 mos

Industry Experience

4 yrs, 8 mos

Specialties & Trainings

New and Preowned Specialist

not yet
rated

40 Reviews

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40 Reviews of Fernando Pereira

July 15, 2023

Dealership Rating
Employee Rating

You guys scammed and lied to me. You only gave me 19000 for my trade in and you agreed to 20000. Plus Fernando was caught in a lie when he said he never agreed on giving me an extra More

by RickyShannon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Michael Crowley, Jose Diaz , Tony. Fernando never gave me the paperwork when I bought the car and it took Tony 4 hours to get my paperwork I paid 40;000 for a5 year old car. Also Gabriel said mynwarrantys were infinity and they were some 3rd party xxxxxxxx another lie

Jul 19, 2023

INFINITI of Coconut Creek responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, Ricky, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Customer Experience Manager INFINITI of Coconut Creek Lmuirhead@infcc.om

May 15, 2023

Dealership Rating
Employee Rating

Sales staff (Fernando) excellent, Sales Manager (Ricardo Alonzo) excellent, Finance Service (Gabriel Lenchus) excellent, Service personnel- Needs improvement More

by Wendell
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Alonzo (excellent), Gabriel Lenchus(excellent)

May 16, 2023

INFINITI of Coconut Creek responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Michael Crowley General Manager INFINITI Mike@infcc.com

January 26, 2023

Dealership Rating
Employee Rating

The salesman, Fernando, was attentive and courteous. The test drive and the explanation of features was delivered well and in a manner we all enjoyed. I would recommend the dealership to friends and fam More

by rpurpora
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Jan 29, 2023

INFINITI of Coconut Creek responded

Thanks for sharing your thoughts about your experience with INFINITI of Coconut Creek. We appreciate your business and hope to see you again soon! Michael Crowley General Manager INFINITI Mike@infcc.com

July 26, 2022

Dealership Rating
Employee Rating

We had a wonderful experience purchasing our band new QX 80. Are salesman Fernando was amazing as well as Anthony in finance. We will definitely purchase again from Coconut Creek Infiniti. More

by Brittany.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Ousley

Jul 27, 2022

INFINITI of Coconut Creek responded

Hi Brittany, Thank you for your 5-star review. We are delighted to hear Fernando and Anthony made your buying experience excellent. We hope you enjoy your new QX80. We hope to see you soon. Have a great day. Sincerely, Michael Crowley- President

June 01, 2022

Dealership Rating
Employee Rating

Working with Fernando was such a great experience, from start to finish! He is such a great salesman! We had to bring 2 toddlers with us and he was so patient and friendly! He knew everything about the veh More

by mrsmathis2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Yamil Abed, Anthony Ousley

Jun 02, 2022

INFINITI of Coconut Creek responded

Hi, mrsmathis2015! Thank you for the 5-star rating. We're happy to hear that working with Fernando and Yamil elevated your experience with us. We look forward to your next visit. Have a wonderful day! Sincerely, Michael Crowley - President

June 01, 2022

Dealership Rating
Employee Rating

WOW! What can I NOT say about Mr. Anthony Ousley! He was the absolute best! Very knowledgeable and helpful throughout the entire process. He informed us o More

by mrsmathis2015
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Yamil Abed, Anthony Ousley

Jun 02, 2022

INFINITI of Coconut Creek responded

Hi, mrsmathis2015! Thank you for the stellar review. We're delighted to hear that working with Anthony earned us your recommendation. We hope to work with you again soon. Have a great day! Sincerely, Michael Crowley - President

May 26, 2022

Dealership Rating
Employee Rating

They are very helpful and honest I would refer them to any family and friends. More

by St martin
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Lenchus

May 27, 2022

INFINITI of Coconut Creek responded

Thank you for the high rating, St martin! We're delighted to hear that working with the team led to such a positive experience. We hope to work with you again soon. Take care! Sincerely, Michael Crowley - President

May 10, 2022

Dealership Rating
Employee Rating

The sales rep. Dayton Hedges and Mike Crowley went above and beyond for me on my first infiniti purchase More

by amynflorda
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Crowley , Gabriel Lenchus, Dayton Hedges (5 Stars)

May 12, 2022

INFINITI of Coconut Creek responded

Amynflorda, thank you for the 5 star review. Congratulations on purchasing your first Infiniti! It's great to hear that Dayton and Mike made your car-buying experience great! We wish you all the best with it. Sincerely, Michael Crowley - President

March 08, 2022

Dealership Rating
Employee Rating

Fernando was great very helpful and personable. He made sure u left there very satisfied More

by Amaru
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 09, 2022

INFINITI of Coconut Creek responded

Hi, Amaru! Thank you for the 5-star review. We're happy to hear that working with Fernando led to such a positive experience. We hope to work with you again soon. Safe travels! Sincerely, Michael Crowley - President

March 05, 2022

Dealership Rating
Employee Rating

Never an easy thing, in this case buying a car from them was as painless as possible. Fernando did a superlative job getting us the perfect car and helping us get to the price point we had to be at. Everyon More

by Phshaw24
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Crowley , Soni Frascella, Anthony Ousley

Mar 07, 2022

INFINITI of Coconut Creek responded

Hi, Phshaw24! Thank you for the 5-star rating. We're delighted to hear that working with Fernando and Joe led to such a positive experience. We hope to work with you again soon. Safe travels! Sincerely, Michael Crowley - President

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