Fernando Mendoza
Service & Parts Director
Mission Viejo Kia
28802 Marguerite Pkwy
Mission Viejo, CA 92692
Dealership Experience
30 yrs
Industry Experience
30 yrs
Languages Spoken
English
Spanish
25 Reviews
Write a Review25 Reviews of Fernando Mendoza
October 26, 2023
Very informative, and helpful. Jeff explained the process and what how long the wait would be. He stayed in touch and kept me updated constantly. They were worried about a potentia Jeff explained the process and what how long the wait would be. He stayed in touch and kept me updated constantly. They were worried about a potential bigger problem, and I was concerned but it turned out to be ok so I really appreciated his honesty and the work was done thoroughly. They washed the car and overall I’m very happy with how the experience went today. I love this dealership! Jeff is outstanding in customer service . Thank you so much Jeff. More
Other Employees Tagged: Saul Roman, Jeff Sanchez , Ivan Castrejon, Alex Cervantes, Bryan Chin
August 12, 2023
Performed oil change, tire rotation and point and inspections on time that was quoted. Also, installed software to correct voice navigation commands. Staff was friendly and did everything they were s inspections on time that was quoted. Also, installed software to correct voice navigation commands. Staff was friendly and did everything they were supposed to do. I will be taking my vehicle back for service in the future. More
Other Employees Tagged: Saul Roman, Jeff Sanchez, Alex Chung , Safue Alailima, Ivan Castrejon, Alex Cervantes, Bryan Chin
July 17, 2023
Jeff was great and very professional. All the repairs were consistent with the estimate. No surprises! All the repairs were consistent with the estimate. No surprises! More
Other Employees Tagged: Saul Roman, Jeff Sanchez, Alex Chung , Safue Alailima, Ivan Castrejon, Alex Cervantes, Bryan Chin
June 24, 2023
Excellent customer service thank you for your all good services my car was super clean and running like new services my car was super clean and running like new More
Other Employees Tagged: Saul Roman, Jeff Sanchez , Ivan Castrejon, Alex Cervantes, Bryan Chin
June 09, 2023
Excellent service and dealership! I appreciated the quality of service, the nice waiting room, the complimentary multipoint inspection and the video of it was great, the complimentary I appreciated the quality of service, the nice waiting room, the complimentary multipoint inspection and the video of it was great, the complimentary rides and car wash and even vacuuming the interior was a plus. Very pleased with my experience and plan on coming back for future service of my Rio! More
Other Employees Tagged: Saul Roman, Jeff Sanchez , Ivan Castrejon, Alex Cervantes, Bryan Chin
December 16, 2022
Courtney & co-workers took excellent care of me & car. Friendly, competent, helpful, efficient... Thank u guys Friendly, competent, helpful, efficient... Thank u guys More
Other Employees Tagged: Saul Roman, Jeff Sanchez , Courtney Austin
December 04, 2022
Great Service and very professional! I would recommend Mission Viejo Acura to all my family and friends! I would recommend Mission Viejo Acura to all my family and friends! More
Other Employees Tagged: Saul Roman , Alex Chung
October 27, 2022
Saul in the Service Department has always been exceptional and been very helpful each time. I would recommend Saul to anyone who needs a service done. He’s the best! exceptional and been very helpful each time. I would recommend Saul to anyone who needs a service done. He’s the best! More
Other Employees Tagged: Saul Roman, Jeff Sanchez , Courtney Austin
September 23, 2022
Jeff and Fernando were good listeners. They zeroed in on the problem and had me in and out the same day. Great guys great company. They zeroed in on the problem and had me in and out the same day. Great guys great company. More
Other Employees Tagged: Jeff Sanchez