Fernando Mendoza
Fernando Mendoza at Mission Viejo Kia
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Fernando Mendoza

Service & Parts Director

Mission Viejo Kia

28802 Marguerite Pkwy
Mission Viejo, CA 92692

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5.0
25 Reviews

Dealership Experience

30 yrs

Industry Experience

30 yrs

Languages Spoken

English English

Spanish Spanish

5.0

25 Reviews

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25 Reviews of Fernando Mendoza

October 26, 2023

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Employee Rating

Very informative, and helpful. Jeff explained the process and what how long the wait would be. He stayed in touch and kept me updated constantly. They were worried about a potentia More

by Nadia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Saul Roman, Jeff Sanchez , Ivan Castrejon, Alex Cervantes, Bryan Chin

Oct 26, 2023

Mission Viejo Kia responded

Thank you for the opportunity to serve you. It was our pleasure!

August 12, 2023

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Employee Rating

Performed oil change, tire rotation and point and inspections on time that was quoted. Also, installed software to correct voice navigation commands. Staff was friendly and did everything they were s More

by dmljjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Saul Roman, Jeff Sanchez, Alex Chung , Safue Alailima, Ivan Castrejon, Alex Cervantes, Bryan Chin

July 17, 2023

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Employee Rating

Jeff was great and very professional. All the repairs were consistent with the estimate. No surprises! More

by Michael
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Saul Roman, Jeff Sanchez, Alex Chung , Safue Alailima, Ivan Castrejon, Alex Cervantes, Bryan Chin

June 24, 2023

Dealership Rating
Employee Rating

Being treated like a valued customer instead of a number. Thank you for your professionalism. More

by junior
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Cervantes, Bryan Chin

June 24, 2023

Dealership Rating
Employee Rating

Excellent customer service thank you for your all good services my car was super clean and running like new More

by Allenbitar789
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Saul Roman, Jeff Sanchez , Ivan Castrejon, Alex Cervantes, Bryan Chin

June 09, 2023

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Employee Rating

Excellent service and dealership! I appreciated the quality of service, the nice waiting room, the complimentary multipoint inspection and the video of it was great, the complimentary More

by erinpren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Saul Roman, Jeff Sanchez , Ivan Castrejon, Alex Cervantes, Bryan Chin

December 16, 2022

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Employee Rating

Courtney & co-workers took excellent care of me & car. Friendly, competent, helpful, efficient... Thank u guys More

by Spaceykh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Saul Roman, Jeff Sanchez , Courtney Austin

Dec 16, 2022

Mission Viejo Kia responded

Thank you for the opportunity to serve you. It was our pleasure!

December 04, 2022

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Employee Rating

Great Service and very professional! I would recommend Mission Viejo Acura to all my family and friends! More

by h82383
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Saul Roman , Alex Chung

October 27, 2022

Dealership Rating
Employee Rating

Saul in the Service Department has always been exceptional and been very helpful each time. I would recommend Saul to anyone who needs a service done. He’s the best! More

by Dilshango
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Saul Roman, Jeff Sanchez , Courtney Austin

September 23, 2022

Dealership Rating
Employee Rating

Jeff and Fernando were good listeners. They zeroed in on the problem and had me in and out the same day. Great guys great company. More

by Bccook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Sanchez

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