Fernando Leon

Had the most wonderful experience dealing with Fernando at the Toyota Lancaster dealership he was very helpful along with Ray at the end of the sale and even the finance guy nothing but wonderful people 10 at the Toyota Lancaster dealership he was very helpful along with Ray at the end of the sale and even the finance guy nothing but wonderful people 100% great service. I will definitely be sticking with the dealership from now on.!!! They worked with me even though my credit wasn't that great and made me feel comfortable and even made sure I had some good coffee. I even tried out Ray's mom's café and it was some of the best food I've had in a while.!! I just can't say enough great things about my experience today. Thank you so much you guys I left here a very, very, very happy mother of three with a very reliable vehicle.!!!!! More

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Excellent service thank you for being there for my family and you guys are like family I recommend Toyota of Lancaster to anybody thank you for Nando Ray Nico Jamie Oscar Michael and Brenda I appreciate all and you guys are like family I recommend Toyota of Lancaster to anybody thank you for Nando Ray Nico Jamie Oscar Michael and Brenda I appreciate all your guys' help and thank you very much five star rating. And I hope you wish you guys all a Happy New Year More

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Very helpful and well organized, Fernando helped me a lot and got me one of my dream cars at a reasonable price! and got me one of my dream cars at a reasonable price! More

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My car wasn’t even fixed gave me the same issue again after just 1 week of having it out of maintenance after just 1 week of having it out of maintenance More

by julio cortez Verified Customer Verified Customer

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Amazing experience I had, Fernando was very helpful and kind. I definitely recommend this place ! kind. I definitely recommend this place ! More

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Amazing service and very accommodating. Answered questions and helped driving. Did his best to look out for me, the customer. Answered questions and helped driving. Did his best to look out for me, the customer. More

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Everyone was so friendly, helpful, and knowledgeable about their products and services. We felt as though we were treated like royalty. about their products and services. We felt as though we were treated like royalty. More

by LORICKURIYAMA Verified Customer Verified Customer

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Absolutely wonderful! ! Fernando my sales representative is simply the BEST!!! placing me and my needs first.I highly recommend Fernando for all your Toyota needs. ! Fernando my sales representative is simply the BEST!!! placing me and my needs first.I highly recommend Fernando for all your Toyota needs. More

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We are totally disappointed with our recent Prius purchase at Toyota of Lancaster, due to lack of after-sale service. A minor but concerning paint flaw—a pinhead-sized spot missing paint on a body pa purchase at Toyota of Lancaster, due to lack of after-sale service. A minor but concerning paint flaw—a pinhead-sized spot missing paint on a body panel, exposing the undercoat was documented by the dealer and was to be remedied. I accepted the car after being promised a vial of touch-up paint to seal the hole and prevent any moisture-induced paint damage down the road, especially given the freezing climate in our area. Initially, we were told by a manager that the paint wasn’t available. Later, another manager confirmed it was in stock but insisted we pick it up—despite the dealership being 190 miles away. I asked them to please mail it, and after much back-and-forth, they agreed. It's now 3 weeks after our purchase and a round of point-less phone calls, texts, and promises, yet the paint has not arrived. Apparently, when I last checked it hadn't been mailed. When we called again, they said they "don't mail parts." For the cost of an envelope and a couple stamps, they could have kept us as loyal customers. Instead, we feel compelled to share this experience in our review. Sale follow-up is important to us. We're loyal customers when and where we're treated right. We will be buying a 4-Runner by year's end. Penny-wise and pound foolish, Lancaster Toyota lost our business. If you want quality after-sale service after you've signed contacts and parted with your money, based on our experience you won't find that at Toyota of Lancaster. More

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Toyota of Lancaster was extremely helpful in finding the right vehicle for my family. My Toyota representative Fernando Leon was amazing and extremely patient with what my family wanted out of a new toyota right vehicle for my family. My Toyota representative Fernando Leon was amazing and extremely patient with what my family wanted out of a new toyota vehicle. Needles to say, I will continue coming back to Toyota of Lancaster since the service is above other competitors. More

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