Ferdy Franco

Great service from start to finish. Brian was our Sales/Finance guy, and Ferdy our service advisor, both were amazing! Brian was our Sales/Finance guy, and Ferdy our service advisor, both were amazing! More

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As usual, easy to get an appointment and prompt, courteous service. Wonderful waiting area, always clean. courteous service. Wonderful waiting area, always clean. More

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I came in today because I thought I was experiencing a coolant leak internally and also had an issue with my rear sensor and hood looking misaligned. The dealership handled each issue with care and did th coolant leak internally and also had an issue with my rear sensor and hood looking misaligned. The dealership handled each issue with care and did thorough testing on the coolant resorvoir and found no faults. Also a software update was done for the rear sensor and is working normally and hood was aligned. They also explained to me how the coolant works on the infiniti and that feel free to come back if I have anymore issues. Great customer service from start to finish. More

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these guys are always customer centric and put a high priority on making certain everything is handled correctly priority on making certain everything is handled correctly More

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Awesome service. Hardworking and friendly people. I’m more than satisfied. Their environment is very pleasant. Hardworking and friendly people. I’m more than satisfied. Their environment is very pleasant. More

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Ferdy was fantastic ! I will go to Infiniti of Westborough for all of my vehicle needs . A+ I will go to Infiniti of Westborough for all of my vehicle needs . A+ More

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All were professional and courteous Car was cleaned upon return and I was kept in the know through out the process upon return and I was kept in the know through out the process More

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I am always impressed with the service and professionalism of this service department. Special shout out to Ferdy in particular. He always makes sure I am all set with everything and keeps me professionalism of this service department. Special shout out to Ferdy in particular. He always makes sure I am all set with everything and keeps me notified of every little change. Will continue to bring my car here for service. More

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Knowledgeable, efficient service. Make it as simple as possible to get the car cared for Make it as simple as possible to get the car cared for More

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Ferdy was courteous, professional and very helpful! Always kept us updated and a happy personality! Always kept us updated and a happy personality! More

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