Ferdy Franco

I have never had such wonderful service. Thank you to all! Prompt efficient and very thorough. Thank you to all! Prompt efficient and very thorough. More

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I needed service on my 2013 G37 convertible, the top was not working. Per online info from others with the same problem, I was expecting a bill of $1000-2000, but I did not want to buy a new car, so I made not working. Per online info from others with the same problem, I was expecting a bill of $1000-2000, but I did not want to buy a new car, so I made the appointment. The dealer offered me a loaner car, which I expected would mean a cheap rental type car model, but they let me take a brand-new Infinity! They took the time to listen to exactly the problem I was having with the car, took the car on Friday afternoon, and by Monday afternoon, they let me know it was fixed, all for the initial diagnostic fee ($199). Needless to say, I was overjoyed to have avoided that potential big bill. They were very professional and very accommodating. More

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As always I had another easy and relaxing experience at the service department. Pulled in at 9am without an appointment and was able to drop off and pick up a few hours later. Nicholas greeted. Me and was the service department. Pulled in at 9am without an appointment and was able to drop off and pick up a few hours later. Nicholas greeted. Me and was professional and informative throughout. More

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Ferdy and Fran have been so helpful and accommodating any time I call! Thank you! time I call! Thank you! More

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I brought my 2019 Infiniti QX60 in for service and they were great for service! Great customer service and work done! I recommend Herb Chambers Infinite for all your service needs! were great for service! Great customer service and work done! I recommend Herb Chambers Infinite for all your service needs! More

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Oil change performed quickly and despite not having an appointment on a Saturday morning. Car was cleaned inside and washed on outside as well. appointment on a Saturday morning. Car was cleaned inside and washed on outside as well. More

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Very good service and the professional and customer service very clean Bay you go in and you never wait for service very friendly service and customers service service very clean Bay you go in and you never wait for service very friendly service and customers service More

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Dropped my car off for SERVICE, indoors, and was attended to immediately. Service was performed in the amount of time the advisor said, I was notified promptly, paid and drove away in a nice clean car. to immediately. Service was performed in the amount of time the advisor said, I was notified promptly, paid and drove away in a nice clean car. More

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Just went in for new tires and brakes, everything about this dealership is 1st class! Ferdy in service gets an A+ this dealership is 1st class! Ferdy in service gets an A+ More

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So far I've always had a pleasant experience at Infiniti of Westborough. All of the customer service representatives have been fantastic and show a genuine interest in the customer's needs. of Westborough. All of the customer service representatives have been fantastic and show a genuine interest in the customer's needs. More

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