Ferdy Franco

Always a good experience. My car looked great after the service was complete. Nice staff My car looked great after the service was complete. Nice staff More

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I've been using Herb Chambers Infiniti for many years now and their service is top rate! Ferdie is a great service rep and along with Matt they do a fantastic job for me every time. Good Men! and their service is top rate! Ferdie is a great service rep and along with Matt they do a fantastic job for me every time. Good Men! More

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They are very transparent. Showed me a video of my vehicle and what services are recommended. Showed me a video of my vehicle and what services are recommended. More

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Once again my service appointment was handled with professionalism and efficiency. The Herb Chambers Infiniti team of Westborough are just the very best. Matt and Ferdy are tremendous in their respons professionalism and efficiency. The Herb Chambers Infiniti team of Westborough are just the very best. Matt and Ferdy are tremendous in their response and service. Honestly, they are a big reason. I stay with Infiniti and this dealer. They always make our experience comfortable with a real personal touch. I like it! More

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The crew here seems to pay attention to detail and I always have had a good experience always have had a good experience More

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Ferdy and the HC Infiniti of Wboro team always provide 5 star service! Thank you. star service! Thank you. More

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Wonderful experience! It may seem weird to rate an oil change as a wonderful experience but it was! This was my first oil change and first return to this dealership since It may seem weird to rate an oil change as a wonderful experience but it was! This was my first oil change and first return to this dealership since buying my awesome QX60. Staff was friendly and professional. Waiting area was clean comfortable and well stocked. Hot chocolate hit the spot on this chilly day. While waiting the service staff sent me a video of my tires and break pads as they rotated the tires to show the condition. So cool! My car was ready in no time and they even washed it! Love this place! More

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Herb Chambers Infiniti of Westborough has been the best dealership I’ve worked with over the years. Each time I have to bring my vehicle for service, Ferdy is always there to greet me with a smile and walk dealership I’ve worked with over the years. Each time I have to bring my vehicle for service, Ferdy is always there to greet me with a smile and walks me to the waiting area and lets me know there is beverages and snacks if I need anything. If I decide to walk to Target or around the lot to check out the other vehicles, he will text and call me to let me know my vehicle is ready. He is always knowledgeable and great to work with! Ferdy, the service department and this dealership is definitely recommended. More

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They listen and tend to issues appropriately…. they also communicate thoroughly and effectively which is a positive they also communicate thoroughly and effectively which is a positive More

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It was very easy to get my appointment. Everything was explained well to me. I was even given a loan a vehicle when I picked the car up. Everything was done to my satisfaction then some, an Everything was explained well to me. I was even given a loan a vehicle when I picked the car up. Everything was done to my satisfaction then some, and the vehicle was cleaner in and out then when I dropped it off. Ferdy was very helpful through the whole process and kept me informed all along the way. More

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