Felix Gutierrez
Felix Gutierrez at Landers Toyota NWA
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Felix Gutierrez

Sales Professional

Landers Toyota NWA

411 South Metro Parkway
Rogers, AR 72758

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4.6
173 Reviews

Languages Spoken

English English

4.6

173 Reviews

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173 Reviews of Felix Gutierrez

November 15, 2023

Dealership Rating
Employee Rating

Felix Was was very helpful and made me feel at home while at the Dealership! I'd recommend him to anyone looking to purchase a vehicle at Landers More

by efpmag88
Recommend Dealer
Yes

Other Employees Tagged: Juan Valdez

Nov 16, 2023

Landers Toyota NWA responded

Thanks for the five stars, efpmag88! We appreciate your recommendation and your kind words about Felix. We're so glad he could make the process easy and enjoyable for you. Come see us again soon!

November 07, 2023

Dealership Rating
Employee Rating

The sales people here are amazing. They go above and beyond to try and make a great deal. Felix is awesome. Stayed late and went the extra mile to give me a fantastic buying experience More

by Jon Lee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 08, 2023

Landers Toyota NWA responded

Jon, thank you so much for taking the time to share your experience with Felix during your last visit to our dealership. He's a real asset, and we're so lucky to have him on our team! We truly appreciate your business, and we hope you enjoy your new vehicle. A Jeep is a great choice!

October 14, 2023

Dealership Rating
Employee Rating

Landers have always treated me very well, I will continue to take my vehicles there! More

by Simonrking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2023

Landers Toyota NWA responded

We always appreciate your business, Simon! We're happy to hear you enjoy our team and the top-notch service they provide. We look forward to seeing you next time!

October 05, 2023

Dealership Rating
Employee Rating

Courteous clean faculties knowledgeable of vehicle patience about working on lower price and financial aspect. More

by DEBBIE.SPRINKLE60
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 05, 2023

Landers Toyota NWA responded

Thank you for the kind words, Debbie! It was our pleasure to help you find the right vehicle at the right price. We appreciate your review and hope to serve you again in the future!

August 11, 2023

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Employee Rating

I purchased this vehicles for full asking price thinking they would have done a full inspection on the vehicle. I purchased a 3 year warranty and gap insurance, of which I was told very clearly that any ele More

by Jon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 14, 2023

Landers Toyota NWA responded

Hi, Jon. Thank you for taking the time to leave this review; we greatly value your feedback and appreciate the opportunity to improve your experience. We strive to provide our customers with clear communication and comprehensive service, and it is very important to us to earn back your trust. Please, email your preferred contact information to our Customer Relations Manager Roberto Argueta at roberto.argueta@landerscorp.com. We would like to discuss your electrical issues in more detail and do what we can to make things right.

Aug 15, 2023

Landers Toyota NWA responded

Jon, we would like to address your experience as this is not how we want our customers to feel. We sincerely hope you will give us the opportunity to discuss the situation further and learn how our dealership can better serve you. You can also call Roberto Argueta at (479) 845-5237, or email our General Manager Rodney Plack at Rodney.Plack@landerscorp.com. Thank you for your cooperation and consideration.

Aug 14, 2023

Jon responded

I will continue to spread the word of what happened to me. I paid full asking price and was more than happy to for a fully functioning vehicle, as it was presented to me. I will continue to make posts on Reddit, google reviews, Facebook and anywhere else that I can. I am currently preparing a YouTube video to be released on my somewhat popular YouTube channel next week. I have already had over 28 comments within one day on a Reddit post of others sharing their disappointment with your dealership. I will consider reaching out to the dealership at another time. I am currently trying to help others avoid your dealership. And all it would have taken on the landers Toyota’s part was to fix and cover the cost of an issue that was quoted over the phone at under 200 dollars. By spreading the word of my experience it will cost landers Toyota much more than that. Thanks so much for your generous response after dealing with a very rude sales rep about 5 days ago. Take care.

July 27, 2023

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Employee Rating

It was great no complaints. Car was clean when I got it, but after my window tint car could have been washed More

by jmerrick032
Recommend Dealer
Yes
Jul 28, 2023

Landers Toyota NWA responded

Thank you for giving us five stars! We're happy to hear you have no complaints after your visit. Thank you for your business, and please don't hesitate to reach out if you need anything!

June 07, 2023

Dealership Rating
Employee Rating

Bena atención amabilidad profesionalismo buen ambiente con gusto mi recomendación felicidades al personal que trabaja asen que el negocio tenga mas éxito More

by jvasquez532
Sales Price Transparency
Recommend Dealer
Yes
Jun 07, 2023

Landers Toyota NWA responded

jvasquez532, thank you for the 5-star review! We appreciate you letting us know you had a great experience shopping at Landers Toyota NWA. Please come see us again soon. Enjoy your new Toyota!

May 17, 2023

Dealership Rating
Employee Rating

It is a great place to get the car of your dreams. it is very easy to obtain loans with them. flexible interest. very friendly agents. Mr. Félix is ​​a great salesman and he treats you like friends, w More

by JONY.OCHOA80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 18, 2023

Landers Toyota NWA responded

JONY.OCHOA80, thank you for the 5-star review! We agree Felix is the best as he always goes above and beyond for his customers. We're so happy to hear you've chosen Landers Toyota NWA in Rogers and that we helped you find the car of your dreams. Please come see us again soon and enjoy your Toyota!

February 20, 2023

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Employee Rating

Very excellent! Great service is provided and always ready to help when in need! Do recommend! More

by Jdelgado44360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2023

Landers Toyota NWA responded

Jdelgado44360, thank you for the 5-star review! We agree Felix is the best as he always goes above and beyond for his customers. We appreciate you using our service department as well. Thank you for the recommendation and we hope to see you again soon!

October 17, 2022

Dealership Rating
Employee Rating

They treated me with a lot of respect, they took the time to explain the process of buying my vehicle and they answer me a lot of questions that I have. Because was the first time that I financed a vehicle. More

by DINORAT5285
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Zecena

Oct 17, 2022

Landers Toyota NWA responded

DINORAT5285, thank you for the 5-star review! Thank you for the detailed feedback regarding your buying experience. We agree that Felix and Joseph are great to work with and go above and beyond for their customers. Congratulations on your GMC and please come see us for any sales or service needs in the future.

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