Felipe Alfaro
Felipe Alfaro at Advantage Chevrolet of Hodgkins
Refer Me

Felipe Alfaro

Service Manager

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

Contact Me
4.6
587 Reviews

Dealership Experience

14 yrs, 4 mos

Industry Experience

27 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

4.6

587 Reviews

Write a Review

587 Reviews of Felipe Alfaro

March 27, 2025

Dealership Rating
Employee Rating

I find that this dealership always works very hard to make sure if they is a problem they get it fix. They do an inspection of the whole car when they take it in for service. If they find something wrong More

by james_albright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2025

Advantage Chevrolet of Hodgkins responded

Thank you, James! We truly appreciate your kind words about Advantage Chevrolet of Hodgkins. It’s great to hear that you value our commitment to thorough inspections and clear communication regarding any issues. We strive to provide excellent service, and your feedback reaffirms our efforts. We look forward to serving you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

March 22, 2025

Dealership Rating
Employee Rating

This Dealer has always keep me Happy , very Helpful , staff is so kind , the machanics are great , i love it . Thank you and keep up the good job ! Thank you ! More

by HENRYHEREDIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We're thrilled to hear that you have always had a positive experience with Advantage Chevrolet of Hodgkins. Our staff takes pride in providing helpful and kind service, and it's great to know that our mechanics have made a lasting impression on you. We appreciate your support and look forward to serving you again in the future! Sincerely, Mo Muhsen General Manager mmuhsen@advantagedealer.net 708-215-2403

March 14, 2025

Dealership Rating
Employee Rating

Was a busy day. However everything went well. Excellent customer service. Once again thank you. More

by Pedro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We’re glad to hear that everything went well despite the busy day. Your appreciation for our customer service means a lot to us at Advantage Chevrolet of Hodgkins. We look forward to assisting you again in the future! Sincerely, Mo Muhsen General Manager mmuhsen@advantagedealer.net 708-215-2403

March 08, 2025

Dealership Rating
Employee Rating

Everyone there is always helpful, kind and friendly I also love the cleanliness of the waiting area keep up the great work More

by jennievasquez90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2025

Advantage Chevrolet of Hodgkins responded

Thank you so much for your wonderful review! I'm thrilled to hear that you found our team at Advantage Chevrolet of Hodgkins to be helpful, kind, and friendly. We also take great pride in maintaining a clean and welcoming environment for our customers. I appreciate your feedback and hope to see you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

February 28, 2025

Dealership Rating
Employee Rating

Did all of the work as requested (oil change), however, the mechanic did NOT reset the maintenance light on the vehicle as shown on the receipt. We still can't figure out how to reset it after carefully r More

by kswendte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for letting us know that the maintenance light was not reset after your oil change at Advantage Chevrolet of Hodgkins. I appreciate you bringing this to our attention. Please don’t hesitate to reach out to me directly so I can assist you with this matter further. We're here to help ensure you have the best experience possible. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

February 26, 2025

Dealership Rating
Employee Rating

All the people were very nice and good! I will go back for sure! Felipe was very good! More

by HHPRESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Serwas

Feb 28, 2025

Advantage Chevrolet of Hodgkins responded

Thank you so much for your kind words about your experience at Advantage Chevrolet of Hodgkins! I am thrilled to hear that our team provided you with excellent service. We look forward to welcoming you back soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

February 24, 2025

Dealership Rating
Employee Rating

The service personnel is amazing…Jeff, Patryck, and Carolina. Felipe the service manager is not very courteous and gives off a “know it all” vibe. I brought my vehicle in 3 different time for the same More

by paganj02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us. I appreciate you highlighting the excellent service from our team members. However, I understand your frustration regarding the issues you've experienced with your vehicle and the interactions with our service manager. It’s important to us that all of our customers feel heard and respected. I would like to invite you to reach out to me directly so we can address your concerns further and work towards a resolution. Thank you again for your feedback. Sincerely, Mo Muhsen General Manager mmuhsen@advantagedealer.net 708-215-2403

February 21, 2025

Dealership Rating
Employee Rating

Always have done excellent work! ...Customer Service ..Fantastic...continue support Great Service! And expertise! Dedication More

by sexydreadz32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Krystal Roberts, Emily Salcido

Feb 25, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your fantastic review! We truly appreciate your kind words about the excellent customer service and dedication you've experienced at Advantage Chevrolet of Hodgkins. We're committed to providing great service and expertise, and we are thrilled to hear that you are satisfied. We look forward to seeing you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

February 20, 2025

Dealership Rating
Employee Rating

My visit to the Advantage Chevrolet Service department was exceptional. I was fully informed and treated with complete professionalism. More

by j.ambrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sergio Andrade, Owen Suarez

Feb 21, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! I'm thrilled to hear that your visit to the Advantage Chevrolet of Hodgkins Service department was exceptional and that you felt informed and professionally treated. I truly appreciate your feedback and look forward to seeing you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

February 13, 2025

Dealership Rating
Employee Rating

Estimate and service was done very quickly. the bill matched estimate correctly. Made pick up by another person easy. More

by uncledocjb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Owen Suarez

Feb 14, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your positive review! I'm glad to hear that your service and estimate at Advantage Chevrolet of Hodgkins met your expectations and was completed quickly. It's great that we could make the pickup process easy for you as well. I appreciate your feedback and look forward to serving you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

1
...

Dealership Inventory (273 Vehicles)

new 2025 Chevrolet Traverse car, priced at $46,445
2025 Chevrolet Traverse
new
Mosaic Black Metallic exterior
Automatic
Front-wheel Drive
used 2022 Ram 1500 car, priced at $43,446
2022 Ram 1500
used
Billet Silver Metallic Clearcoat exterior
Automatic
Four-wheel Drive
new 2025 Chevrolet Suburban car, priced at $76,938
2025 Chevrolet Suburban
new
Black exterior
Unknown
Four-wheel Drive
used 2022 Chevrolet Equinox car, priced at $22,678
2022 Chevrolet Equinox
used
Mosaic Black Metallic exterior
Automatic
Front-wheel Drive
new 2024 Chevrolet Blazer EV car, priced at $43,986
2024 Chevrolet Blazer EV
new
Summit White exterior
Automatic
Rear-wheel Drive
used 2024 Acura MDX car, priced at $45,971
2024 Acura MDX
used
Majestic Black Pearl exterior
Automatic
All-wheel Drive