Felicia Murphy
Felicia Murphy at Mike Burch Ford Blackshear

Felicia Murphy

Service Advisor

Mike Burch Ford Blackshear

304 Ware Street
Blackshear, GA 31516

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5.0
26 Reviews
5.0

26 Reviews

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26 Reviews of Felicia Murphy

October 19, 2025

Dealership Rating
Employee Rating

Came in with a tricky situation but I was taken care of with prompt attention and detail. More

by JHODGES
Recommend Dealer
Yes

October 15, 2025

Dealership Rating

They were very informative and good kept me in the loop throughout the day about my truck More

by Jharvard3
Recommend Dealer
Yes

October 15, 2025

Dealership Rating
Employee Rating

Great Everything went smoothly with my service. I schedule for the next day. Call me soon as it was done and everything was just like they said it would be. More

by Jharvard3
Recommend Dealer
Yes

Other Employees Tagged: Felicia Murphy

October 10, 2025

Dealership Rating
Employee Rating

Was actually the best one yet as far as the service department The service department actually contacted the vehicles owner More

by rlgill81
Recommend Dealer
Yes

Other Employees Tagged: Felicia Murphy

Oct 13, 2025

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

September 29, 2025

Dealership Rating
Employee Rating

Employees very helpful, knowledgeable & professionals. This dealership the best I have done business with, & will continue too. More

by trishah0411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2025

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

September 29, 2025

Dealership Rating
Employee Rating

Employees very friendly, knowledgeable & professional. Best dealership I have been in contact with, & plan to return. More

by trishah0411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2025

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

September 20, 2025

Dealership Rating
Employee Rating

Service was quick at a fair price , and customer service was very nice and knowledgeable More

by arcarter2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2025

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

September 19, 2025

Dealership Rating
Employee Rating

The best dealership service I have ever had and greatly pleased with the customer service. More

by Barrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg White

Sep 19, 2025

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

September 18, 2025

Dealership Rating
Employee Rating

Staff at dealership shows a sign of respect for customers wants and needs. Will return for service again. Lube technicians. Performed duties in a well time manner. More

by EKD1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Burch, Chris Jarrell

Sep 19, 2025

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

September 16, 2025

Dealership Rating
Employee Rating

Great customer service service department. Great people. Couldn’t ask for a better service department. More

by HDUNCAN0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2025

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

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