Favian Valdivia
Favian Valdivia at Webb Chevy
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Favian Valdivia

Service Advisor

Webb Chevy

9440 S. Cicero Ave.
Oak Lawn, IL 60453

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4.6
134 Reviews

Dealership Experience

8 yrs, 4 mos

Industry Experience

20 yrs, 11 mos

Languages Spoken

Spanish Spanish

4.6

134 Reviews

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134 Reviews of Favian Valdivia

January 17, 2025

Dealership Rating
Employee Rating

Went to go see about why my check engine light was on and they said a cracked oil pan was the cause of it. I went to another place to fix it because it was significantly cheaper and they told me it was also More

by m.williams44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2025

Webb Chevy responded

Thank you for taking the time to share your feedback with us, we are sorry that this happened and will have a Manager reach out to discuss this further.

January 07, 2025

Dealership Rating
Employee Rating

Service was good but you can improve on obtaining parts (new transmission), it took 4 days. My father was a GM employee and said that could have been improved. Also when I received the car back there was More

by mjraak
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anibal Arroyo

Jan 10, 2025

Webb Chevy responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

December 20, 2024

Dealership Rating
Employee Rating

Great job in the service department! every time I come in for an oil change appointments are easy to get , They get me in and out within a reasonable time frame, and Everyone is super fr More

by kellycolvin83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2024

Webb Chevy responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

December 13, 2024

Dealership Rating
Employee Rating

Favian Valdivia is my Service Advisor at Webb Chevy. He is always courteous, professional, and a straight shooter. When I bring my car for service, I rest well because Favian oversees the maintenance pr More

by WIL MARTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 14, 2024

Webb Chevy responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

December 01, 2024

Dealership Rating
Employee Rating

The Service Staff Is Very Welcoming! Patient And Knowledgeable! I Had My Car Back On The Day They Promised! Fixed Right The First Time! I’m Extremely Pleased. Webb Chevrolet On 95th In O More

by Jamo0214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Campbell

Dec 03, 2024

Webb Chevy responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

November 14, 2024

Dealership Rating
Employee Rating

Overall Webb Chevy provides great service. I trust them with my vehicle. No issues yet. More

by HIGHLANDER202003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Webb Chevy responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

October 28, 2024

Dealership Rating
Employee Rating

Fabian will always be our choice to handle our vehicle. His knowledge is unbelievable..Great Personality too! More

by johnsims1879
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2024

Webb Chevy responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

October 25, 2024

Dealership Rating
Employee Rating

Overall, the dealership is great. I've only had one complaint since coming: that I had to make multiple trips to the dealership and be charged twice to assess a check engine light iss More

by paustin0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Breyana Martin

Oct 31, 2024

Webb Chevy responded

Thank you for taking the time to share your feedback with us, we are sorry that this happened and will have a Manager reach out to discuss this further.

October 18, 2024

Dealership Rating
Employee Rating

We had a very surprisingly pleasant experience. Everyone there was very nice and made us feel really comfortable. We came in looking for a specific car we’d seen on their website, expecting a certa More

by Malloreyhunger123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roberto Rivera , Brandon Rosenow, Michael Tinerella

Oct 19, 2024

Webb Chevy responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

October 12, 2024

Dealership Rating
Employee Rating

I had no issues with Chevy Webb service was great and the duffle very convenient. More

by jpadilla236
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2024

Webb Chevy responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

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