Farle Lutian
Farle  Lutian at Town East Ford

Farle Lutian | Page 11

Internet Sales Manager

Town East Ford

18411 Lyndon B Johnson Fwy
Mesquite, TX 75150

Contact Me
5.0
423 Reviews

I provide world class customer service before and after the sale. I am committed to bring transparency in every car deal. I treat customers like family. Accomplishments: Over all Salesman of the Month Salesman of the Month Over all Champion - Customer Service No. 15 in the Region - Employee Excellence Award Level 3 No. 5 in Berkshire Hathaway Automotive Fleet Sales

Dealership Experience

13 yrs, 11 mos

Industry Experience

19 yrs, 11 mos

Specialties & Trainings

Level 3 Ford Certified

5.0

423 Reviews

Write a Review

423 Reviews of Farle Lutian

January 08, 2025

Dealership Rating
Employee Rating

Thank you to Cas R. , Isabel S. , Farle L., Lance Smith for the help on purchasing my escape More

by jessicasmith198230
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob T Randolph, Cas Rooney, Blake Smithers, Lance Smith , Isabel Sturkie, Cory spillman

Jan 10, 2025

Town East Ford responded

We are truly appreciative of your kind words and grateful that you took the time to recognize our team members for their assistance during your Escape purchase. Cas, Isabel, Farle, and Lance clearly worked together to provide you with a positive buying experience. Teamwork is the cornerstone of our dealership, and your review highlights how our collaborative approach can make the car-buying process smooth and enjoyable. Each team member plays a crucial role in ensuring customer satisfaction, and we're proud that they were able to support you throughout your purchase. Thank you for choosing our dealership for your new Escape and for acknowledging the hard work of our team. We look forward to continuing to serve you and providing the same level of dedicated customer service in the future.

January 08, 2025

Dealership Rating
Employee Rating

This is the 2nd vehicle I have purchased from Town East and I am very pleased with the service I have received with both purchases. More

by Cynluna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Isabel Sturkie

Jan 10, 2025

Town East Ford responded

We are truly delighted to hear about your continued satisfaction with our dealership. Being a repeat customer is the ultimate compliment, and we deeply appreciate your loyalty. Our team works hard to ensure each customer has an exceptional experience, and your decision to return for a second vehicle purchase speaks volumes about the trust you have placed in us. We are committed to maintaining the high standards of service that have kept you coming back. Thank you for sharing your positive experience and for being such a valued member of our automotive family. We look forward to continuing to serve you and meeting your future automotive needs with the same level of dedication and care.

January 04, 2025

Dealership Rating
Employee Rating

Thank you so much to Jim in the Service Department for recommending me to Farle when I was ready to trade-in my vehicle. This is now my 3rd purchase from Towneast Ford! They are truly amazing! Farle went More

by Shannond0922
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anuj Singh, Cody Franklin , Jim Artrip

Jan 08, 2025

Town East Ford responded

Thank you for your wonderful feedback! We're thrilled to hear about your exceptional experience with Jim, Farle, Anuj, and Cody. It’s fantastic to know that our team went above and beyond to make your vehicle purchase seamless and enjoyable. We greatly appreciate your loyalty as a repeat customer, and we’re delighted that you feel comfortable referring us to your friends and family. Our team works hard to create a positive and supportive environment for all our customers, and your kind words validate our efforts. Thank you once again for choosing Town East Ford for your automotive needs. We look forward to continuing to serve you in the future!

January 01, 2025

Dealership Rating
Employee Rating

Lutian is very helpful and kind. He is very knowledgeable on his field of work. Also he assist us delightfully. He answers our questions with outmost respect. He is a very kind perso More

by dom.margaret
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2025

Town East Ford responded

We're thrilled to hear that Lutian provided such helpful, respectful, and knowledgeable service! It's great to know that his approach made your experience enjoyable. Thank you for your recommendation—your trust means a lot to us, and we look forward to assisting your friends and family in the future!

December 31, 2024

Dealership Rating
Employee Rating

Farle was excellent to work with from start to finish. Very respectful throughout the process. More

by Rebuckner
Recommend Dealer
Yes
Jan 06, 2025

Town East Ford responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had such a positive experience working with Farle. His respectful and attentive approach is exactly what we strive for in our customer interactions. It's fantastic to know that he made the process smooth and enjoyable for you from start to finish. We believe that exceptional service is key to creating lasting relationships with our customers, and it sounds like Farle truly delivered on that promise. We appreciate you taking the time to share your experience and look forward to serving you again in the future!

December 30, 2024

Dealership Rating
Employee Rating

Very pleasant customer service and very helpful. We are absolutely satisfied with the service that was given to us. More

by admadison65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anuj Singh

Jan 03, 2025

Town East Ford responded

Thank you for your kind review! We’re so pleased to hear that you experienced pleasant customer service and found our team helpful. Your satisfaction is our top priority, and it’s wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please feel free to reach out. We look forward to serving you again soon!

December 28, 2024

Dealership Rating
Employee Rating

Excellent service. Satisfactory work. Customers a priority. Helping the customer to leave with a vehicle is top notch! More

by bigcdatdude
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cas Rooney, Alan Del Rio

Dec 30, 2024

Town East Ford responded

We're thrilled to hear that you received top-notch service and that our team made sure you left with a vehicle that met your needs. We always prioritize our customers and are so glad to know we could provide a satisfactory experience for you. If you need anything in the future, don’t hesitate to reach out. We look forward to serving you again!

December 27, 2024

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Employee Rating

From start to finish the experience was above and beyond. I felt valued and not pressured into a decision. The whole staff was great to work with. More

by Robles505
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob T Randolph, Cody Franklin, Lance Smith , Jay Helbert, William Maerker

Dec 27, 2024

Town East Ford responded

Thanks! We’re thrilled to hear that you had such a positive experience. Our team strives to make every interaction enjoyable and pressure-free. Your feedback truly motivates us to keep up the great work!

December 27, 2024

Dealership Rating
Employee Rating

I requested online to confirm this vehicle was available. I received a professional and immediate response. The sales dept quickly sent additional information on the vehicle which helped me make the decision More

by dgarrison79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Boris Loncaric

Dec 27, 2024

Town East Ford responded

Thanks for the fantastic review! We're thrilled to hear about your positive experience and that Farle went above and beyond for you. It's great to know you love your new truck. Your satisfaction means the world to us! Enjoy your ride!

December 12, 2024

Dealership Rating
Employee Rating

Super friendly staff took the time to answer all of my questions all of the town East ford employees went above and beyond to make me feel apart of ford Mr.Farley is the best if I could give more stars I More

by lopez.ant08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ozzy Ortiz, Diana Maldonado, Gamaliel Benitez, Jermaine Brown, Ricardo Dominguez , Rafael Aguayo, Dustin Bingham, Christian Cummins, Jesus Delira

Dec 13, 2024

Town East Ford responded

Thank you for your kind words! We’re thrilled to hear that you had such a positive experience with our staff. It’s always our goal to provide friendly, helpful, and personalized service, and Farle is definitely an asset to our team. If there’s anything else we can assist you with, please don’t hesitate to reach out. Thanks again for your support!

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