Farle Lutian
Farle  Lutian at Town East Ford
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Farle Lutian

Internet Sales Manager

Town East Ford

18411 Lyndon B Johnson Fwy
Mesquite, TX 75150

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5.0
335 Reviews

I provide world class customer service before and after the sale. I am committed to bring transparency in every car deal. I treat customers like family. Accomplishments: Over all Salesman of the Month Salesman of the Month Over all Champion - Customer Service No. 15 in the Region - Employee Excellence Award Level 3 No. 5 in Berkshire Hathaway Automotive Fleet Sales

Dealership Experience

12 yrs, 10 mos

Industry Experience

18 yrs, 10 mos

Specialties & Trainings

Level 3 Ford Certified

5.0

335 Reviews

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335 Reviews of Farle Lutian

February 26, 2025

Dealership Rating
Employee Rating

Farle was an excellent help and worked very hard to get us the deal we wanted. He make a point to make us feel comfortable and not rushed. Would recommend buying from town east ford. 10 out of 10 service. More

by Imacoolblake48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dallas Petriello

Feb 28, 2025

Town East Ford responded

Thanks! We're thrilled to hear about your positive experience with Farle. Our team strives to make every customer feel valued and at ease. We appreciate your recommendation and look forward to serving you again in the future!

February 15, 2025

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Best buy experience I ever had and I have had many. Farle is one towneast must be very proud of More

by tom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dallas Petriello

Feb 17, 2025

Town East Ford responded

Thank you for your wonderful review! We're thrilled to hear that your experience was the best you've ever had. Farle is definitely a valued member of our team, and we’re glad to know he made such a positive impact on your visit. We appreciate your kind words and look forward to assisting you again!

February 12, 2025

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Employee Rating

The guys did a wonderful job helping me me get a nice new truck. Jim Hall and Farle Lutian even called me the next day to see if I was enjoying my new vehicle. More

by ervinsmith05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Hall, Anuj Singh

Feb 13, 2025

Town East Ford responded

Ervin, we’re thrilled to hear about your experience! Jim and Farle are dedicated to ensuring our customers are happy. Enjoy your new truck, and thank you for sharing your positive feedback!

January 26, 2025

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The sale went smoothly. Farley went over the options on the inside of the truck. GHD demonstrated how to use the options we were unfamiliar with. Everyone was nice and frien More

by hew254
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cas Rooney

Jan 27, 2025

Town East Ford responded

Thank you for your review! We're thrilled to hear that your sale went smoothly and that Farley and the team took the time to walk you through the truck's features. It's great to know that everyone was nice and friendly. We appreciate your feedback and look forward to assisting you again!

January 26, 2025

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Very pleasant transaction. This is the second vehicle we have purchased from Farley at this dealership. Farley is very friendly. helped us with options, demonstrated options th More

by swetz193
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cas Rooney

Jan 27, 2025

Town East Ford responded

Thank you for your wonderful review! We're so glad to hear that Farley made your second vehicle purchase just as smooth and pleasant as the first. It's great to know that he was able to help you explore all the options and features of your new vehicle. We truly appreciate your loyalty and look forward to serving you again in the future!

January 18, 2025

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Very helpful and kind. Would absolutely work with Farle again. He's very knowledgeable and great at what he does More

by chrisfuentes.270
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 20, 2025

Town East Ford responded

Thank you for your outstanding review! We're delighted to hear about your positive experience with Farle. It's wonderful to know that he was not only helpful and kind but also demonstrated exceptional knowledge in his role. We appreciate you taking the time to highlight Farle's excellent customer service and professional skills. Feedback like yours is invaluable to us and motivates our team to continue delivering top-quality service. We look forward to the opportunity to work with you again in the future!

January 14, 2025

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Farle, Christian. Cas, Blake, Cody, Cory all went above and beyond to help get me into my truck and make the experience amazing. I will definitely be back when I'm rea More

by Fojtconstruction
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Cody Franklin, Blake Smithers , Christian Cummins, Cas Rooney, Cory Spillman

Jan 15, 2025

Town East Ford responded

Thank you so much for your fantastic feedback! We’re thrilled to hear that Farle, Christian, Cas, Blake, Cody, and Cory all went above and beyond to make your truck-buying experience amazing. Our team is dedicated to providing exceptional service, and it’s wonderful to know that they made a positive impact during your visit. We appreciate you taking the time to share your experience, and we look forward to welcoming you back when you’re ready for your next vehicle. Thank you for choosing us!

January 09, 2025

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I worked with both Isabel, and Farle, they were both amazing help in getting me exactly what I wanted. It’s all thanks to Isabel for letting me know when she had the perfect truck for me, and Farle help More

by J.isabellu05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 10, 2025

Town East Ford responded

Thank you for sharing your positive experience with Isabel and Farle! We are thrilled to hear that they provided you with amazing assistance in finding the perfect truck. It's wonderful that Isabel was attentive enough to notify you when the right vehicle became available and that Farle helped finalize the deal seamlessly. We truly appreciate your loyalty in choosing us for your truck purchases and are delighted to know that Isabel's kindness and dedication made your experience exceptional. Your recommendation means a lot to us, and we will certainly pass along your compliments to Isabel and Farle. Thank you for being a valued customer, and we look forward to serving you again in the future!

January 08, 2025

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Thank you to Cas R. , Isabel S. , Farle L., Lance Smith for the help on purchasing my escape More

by jessicasmith198230
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 10, 2025

Town East Ford responded

We are truly appreciative of your kind words and grateful that you took the time to recognize our team members for their assistance during your Escape purchase. Cas, Isabel, Farle, and Lance clearly worked together to provide you with a positive buying experience. Teamwork is the cornerstone of our dealership, and your review highlights how our collaborative approach can make the car-buying process smooth and enjoyable. Each team member plays a crucial role in ensuring customer satisfaction, and we're proud that they were able to support you throughout your purchase. Thank you for choosing our dealership for your new Escape and for acknowledging the hard work of our team. We look forward to continuing to serve you and providing the same level of dedicated customer service in the future.

January 08, 2025

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Employee Rating

This is the 2nd vehicle I have purchased from Town East and I am very pleased with the service I have received with both purchases. More

by Cynluna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Isabel Sturkie

Jan 10, 2025

Town East Ford responded

We are truly delighted to hear about your continued satisfaction with our dealership. Being a repeat customer is the ultimate compliment, and we deeply appreciate your loyalty. Our team works hard to ensure each customer has an exceptional experience, and your decision to return for a second vehicle purchase speaks volumes about the trust you have placed in us. We are committed to maintaining the high standards of service that have kept you coming back. Thank you for sharing your positive experience and for being such a valued member of our automotive family. We look forward to continuing to serve you and meeting your future automotive needs with the same level of dedication and care.

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