George, Vadim, and Farhan helped me through one of the
best car buying experiences I’ve had. My 13th vehicle, and a painless experience.
I don’t even like Hondas, but will be working with these guys aga
best car buying experiences I’ve had. My 13th vehicle, and a painless experience.
I don’t even like Hondas, but will be working with these guys again for the next car.
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by BRANDONTJ972
Verified Customer
Verified Customer
Nov 19, 2024 -
Coral Springs Honda responded
Brandon, Thank you so much for your wonderful review! We are thrilled that George, Farhan, and Vadim had the opportunity to provide you with great service. We thank you for choosing Coral Springs Honda!
Chris Hayek
Honda General Sales Manager
The service people were friendly and hospitable.
The bargaining and negotiations were some what reasonable. The location was convenient.
The bargaining and negotiations were some what reasonable. The location was convenient.
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by LOFOX11
Verified Customer
Verified Customer
Nov 20, 2024 -
Coral Springs Honda responded
Thanks for sharing about your experience with Coral Springs Honda. We appreciate your business and hope to see you again soon!
Chris Hayek
Honda General Sales Manager
“I recently had the pleasure of working with Baltizar and
Carlos, and I can’t say enough about how fantastic the experience was! From start to finish, they went above and beyond to ensure everything was seam
Carlos, and I can’t say enough about how fantastic the experience was! From start to finish, they went above and beyond to ensure everything was seamless and that I was completely satisfied. Both of them were professional, friendly, and incredibly knowledgeable. They took the time to answer all my questions and made sure I felt comfortable throughout the process. It’s rare to find such a dedicated and hardworking team, and I’m so grateful to have found them. Highly recommended!”
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by Irvin Petithomme
Verified Customer
Verified Customer
Nov 16, 2024 -
Coral Springs Honda responded
Thank you so much for your kind words, Irvin, and for taking the time to leave us this wonderful feedback!
Chris Hayek
Honda General Sales Manager
This was honestly the most traumatic experience I’ve ever
endured. As a young adult, the emotional damage from this experience even led me to the hospital. I had higher expectations from Honda’s Customer Ser
endured. As a young adult, the emotional damage from this experience even led me to the hospital. I had higher expectations from Honda’s Customer Service and Sales team, but what I encountered was truly disheartening.
Farhan Kamal, the General Sales Manager, and Vladimir Deronvil, the Sales Associate, came across as wolves in sheep’s clothing. After presenting a misleading deal, they treated me dismissively and made me feel like a nuisance when I sought clarification. When I tried to understand the misleading terms I’d been given—something especially important for me as a first-time car buyer—the response I got was being treated like an outsider and, shockingly, having the police called on me.
I’m left questioning if my treatment was influenced by my age or the fact that I’m a gay Black man. It didn’t feel like this was about money, but rather about a lack of respect and an unwillingness to treat me fairly. Sadly, as a gay Black man, there are times when you’re seen as a “problem” simply for using your voice and seeking fair treatment. When you stand up for yourself, others may try to frame you as difficult, which is exactly how I felt here. Every employee, regardless of role, made me feel invisible and unheard, and that’s something that will stay with me.
I urge others to be cautious, do thorough research, and really consider who you’re trusting in situations like this.
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by M
Verified Customer
Verified Customer
Other Employees Tagged:
Fabio Rojas
, Vladimir Deronvil
Nov 07, 2024 -
Coral Springs Honda responded
M,
Thank you for taking the time to share your experience. At Coral Springs Honda we are dedicated to providing exceptional service to every customer, and we deeply regret that your recent visit did not meet your expectations. We sincerely empathize with your feelings and are truly sorry to hear about the impact this experience has had on you.
We also want to respectfully address certain details about this encounter, as our team was committed to clear communication and fair treatment throughout the process. Upon your request for clarification about the terms of your purchase, our team worked to provide the detailed information you sought. We understand that purchasing a vehicle, especially for the first time, can be a significant and sometimes overwhelming experience. It is always our goal to ensure clarity and transparency.
Unfortunately, there were instances during the interaction where our staff felt threatened by language and behavior that made them feel unsafe. Due to the escalation and erratic behavior involving police assistance became necessary to ensure the safety of all parties involved. This decision was not taken lightly but was made in line with our commitment to maintaining a safe, respectful environment for both customers and employees.
At Coral Springs Honda , we take our commitment to fair treatment and inclusivity very seriously. We deeply value our diverse customer base and pride ourselves on treating each person with dignity and respect, regardless of age, background, or identity. We regret that this experience left you feeling otherwise and take your concerns seriously.
Your feedback is valuable, and we remain committed to improving our service. Should you wish to discuss this matter further, we are here to listen. Please don’t hesitate to reach out to us directly.
Thanks ,
Coral Springs Honda
Lovely people, Great Customer Service, Roberto is the
Best, I would recommend Coral Springs Honda to anyone.💯
Best, I would recommend Coral Springs Honda to anyone.💯
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by MIKEJW59
Verified Customer
Verified Customer
Oct 31, 2024 -
Coral Springs Honda responded
Thank you, Mike! Here at Coral Springs Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
Chris Hayek
Honda General Sales Manager
Had a very smooth and easy buy.
Everyone was so helpful and accommodating! Thanks again
Everyone was so helpful and accommodating! Thanks again
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by ASHLEY dalais
Verified Customer
Verified Customer
Oct 27, 2024 -
Coral Springs Honda responded
Thank you so much, Ashley, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
Chris Hayek
Honda General Sales Manager
It was easy to negotiate and buy the vehicle.
Iryna was very respectful and sweet.
Iryna was very respectful and sweet.
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by DANIEL88FERMAN
Verified Customer
Verified Customer
Oct 27, 2024 -
Coral Springs Honda responded
Thank you, Daniel, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Coral Springs Honda are glad to have you as a customer.
Chris Hayek
Honda General Sales Manager
Armando Rivera was my sales guy he was incredible!
Highly recommend going to CSAM for your first car
Highly recommend going to CSAM for your first car
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by melissa
Verified Customer
Verified Customer
Oct 16, 2024 -
Coral Springs Honda responded
Melissa, We are so glad that Armando had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!
Chris Hayek
Honda General Sales Manager
Great service, carlos went out of his way to help us.
We really like Honda cars, Happy with service
We really like Honda cars, Happy with service
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by MILTENBERGERLENA
Verified Customer
Verified Customer
Oct 12, 2024 -
Coral Springs Honda responded
Thanks for your feedback on your recent visit to Coral Springs Honda. It's great to hear that Carlos was able to assist you and that you had such a positive experience.
Chris Hayek
Honda General Sales Manager
He managed all the documents smoothly and every details
of the car and the documents are well explained. He is wonderful to his work. And our sincerest gratitude for his service.
of the car and the documents are well explained. He is wonderful to his work. And our sincerest gratitude for his service.
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by JESSICAMAYDELACRUZ
Verified Customer
Verified Customer
Oct 07, 2024 -
Coral Springs Honda responded
Jessica, We are very happy to hear Farhan, Stephen, and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Chris Hayek
Honda General Sales Manager