Farbod Rad | Page 3

NOT GOOD! I would not recommend this dealership to anyone, here's why. We purchased a used 2020 Camry SLE from this dealer. We live two hours away and drove I would not recommend this dealership to anyone, here's why. We purchased a used 2020 Camry SLE from this dealer. We live two hours away and drove there due to a limited selection of this vehicle on-line. It was dark when we arrived. Upon arriving we met Tim Lide, a salesperson at the dealership. Tim offered to let us take a test drive and we agreed. My wife drove the car. Upon returning to the dealership, Tim pointed out a clear covering on both outside rear view mirrors which had what looked to be mold spots underneath them. He said that there was no one available to remove those that evening. He said that we could just pull them off and that it would not be difficult. I agreed to do so. The next day, I started to remove the covering and found it to be very difficult, and it left an adhesive residue on the mirrors. This process of removing the covering and the adhesive took me over two hours. During that process I noticed that there was the same type of adhesive in many spots on the hood of the car as well. It became obvious that the same type of covering had been removed from the hood of the car and the remaining adhesive was not cleaned off. I also found that the vehicle was never cleaned (detailed) thoroughly. There was dirt and leaves under the floor mats, the door jams were not clean, the interior of the car was dusty, the trunk was not clean. . The pre-delivery service charge for the vehicle was $1,199.00. Now they want me to drive two hours there, have them clean the adhesive off the hood and detail the car, which will take 3 or 4 hours (the adhesive is a bear to get off!) and drive another 2 hours back home. This is ridiculous I have spoken to the sales manager as well as the general manager with the same result. It is obvious to me that they think my time is not important. In my view they need to pay to let me have the vehicle detailed near me or refund part of the part of the pre-delivery service charge to pay for my time to come back to their dealership rather than have someone locally to take care of these issues. More

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Everyone we came into contact with was so helpful & kind. Couldn’t be happier with the service we recieved! Couldn’t be happier with the service we recieved! More

by meganegraham22 Verified Customer Verified Customer

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They were great to deal with! Very fast and efficient with the process, best dealership I’ve been too! Very fast and efficient with the process, best dealership I’ve been too! More

by mikesalamon10 Verified Customer Verified Customer

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Pleasant experience. Jack Fegan was awesome, explained all the details and set up our options Jack Fegan was awesome, explained all the details and set up our options More

by Svscarlett Verified Customer Verified Customer

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I purchased at least 120 cars from these folks because they do such a great job for me every single time. they do such a great job for me every single time. More

by VFERRIERO Verified Customer Verified Customer

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Rian was amazing. She was responsive to text communication, knowledgeable about the product, and was not pushy! She was responsive to text communication, knowledgeable about the product, and was not pushy! More

by Jrdevito19 Verified Customer Verified Customer

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They were accommodating and thorough through the entire process. Did follow ups to assure I was satisfied! process. Did follow ups to assure I was satisfied! More

by rjjtnc Verified Customer Verified Customer

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Keeping Chrysler also, people from management to maintenance parts. Epicity service meets Mining and company. They always make me feel home. And they go right behind the Call of Duty to make me feel maintenance parts. Epicity service meets Mining and company. They always make me feel home. And they go right behind the Call of Duty to make me feel happy. Sales manager Caesar finances about 10 cars in a field that are in the future are going to continue me. My family gonna continue buying for deline. Chryslership. They always do. As well More

by Angel021469 Verified Customer Verified Customer

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Sales person was straightforward and did not play games. One of the only dealerships that gave me info that I requested prior to my visit. One of the only dealerships that gave me info that I requested prior to my visit. More

by rynfields Verified Customer Verified Customer

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Very great customer service. Riley was helpful the whole time. Good job on Riley. Thank you Riley was helpful the whole time. Good job on Riley. Thank you More

by erik.riegler Verified Customer Verified Customer

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