Faith Ali
Faith Ali at Koons Kia of Woodbridge
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Faith Ali

Sales Manager

Koons Kia of Woodbridge

14208 Jefferson Davis Highway
Woodbridge, VA 22191

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4.7
27 Reviews
4.7

27 Reviews

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27 Reviews of Faith Ali

April 19, 2025

Dealership Rating
Employee Rating

Great all around service and care. Worked with us through the entire process. Highly recommend. More

by Anonymous
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roman

April 16, 2025

Dealership Rating
Employee Rating

everyone was so good from the very beginning to the end very professional checked on me via text came in person to let me know what was going on with the automobile and telling me how long my day was I rea More

by YOLUNDAMAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2025

Koons Kia of Woodbridge responded

Thank you for sharing your experience with us, Yolunda! We're delighted to hear that our team at Koons Kia of Woodbridge provided professional and attentive service throughout your visit. We appreciate the support and look forward to serving you in the future!

April 05, 2025

Dealership Rating
Employee Rating

The staff was very helpful and accommodating to my issues and concerns, especially The manager, Faith. More

by mrstlivey71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony

Apr 07, 2025

Koons Kia of Woodbridge responded

We're glad to hear that our team, especially Faith, was able to assist you with your concerns at Koons Kia of Woodbridge. Thank you for sharing your experience!

April 05, 2025

Dealership Rating
Employee Rating

I thought I had something in my tire so I called to see if they could look at it I drove over and they took a quick look, and there was nothing in the tire, but I felt much better that they had checked it. More

by marthablockis@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donovan BADAMIRZA

Apr 07, 2025

Koons Kia of Woodbridge responded

We're glad to hear that our team at Koons Kia of Woodbridge could provide you with peace of mind by checking your tire. Thank you for trusting us, and feel free to reach out if there's anything else we can assist with!

March 27, 2025

Dealership Rating
Employee Rating

Immediately engaging and friendly employees that were helpful and knowledgeable. We felt secure in making a purchase with this dealership, and felt they had our best interests at heart. More

by Vsmcdonald
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Mateer , Matt (sales)

Mar 27, 2025

Koons Kia of Woodbridge responded

We're delighted to hear that our team at Koons Kia of Woodbridge made you feel secure and well taken care of during your purchase. Thank you for sharing your positive experience with us!

March 24, 2025

Dealership Rating
Employee Rating

The service center staff was pretty decent. However, the vehicle I purchased from here wasn't. I even encountered some very harsh service from John, but we somewhat overcame it eventually. Just More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alex Madueno, David Mateer

Mar 25, 2025

Koons Kia of Woodbridge responded

Thank you for sharing your feedback. While I'm glad to hear the service center staff was decent, it's disappointing that your overall experience didn't meet expectations and that there were issues with John. We strive for better interactions and would like to discuss this further if you're open to it. Please feel free to reach out at any time. Thank you, Tearolon Harris - Customer Relations Manager - tearolon.harris@koons.com

March 24, 2025

Dealership Rating
Employee Rating

Had an excellent experience at your dealership! The staff was friendly, knowledgeable, and made the car-buying process smooth and enjoyable. I'm very happy with my new vehicle and would highly reco More

by sbach1204
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sopele

Mar 25, 2025

Koons Kia of Woodbridge responded

We're delighted to hear about your excellent experience at Koons Kia of Woodbridge! Our team is committed to providing friendly and knowledgeable service, so it's wonderful that you found the car-buying process smooth and enjoyable. Enjoy your new vehicle, and thank you for recommending us!

March 23, 2025

Dealership Rating
Employee Rating

The process of buying our new Carnival HEV is was really easy. Darwin Orellana and the rest of the team made this a great process. Happy to have found them and got a great deal on the new Carnival. More

by joonkim0123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darwin Orellano Rodurguez

Mar 24, 2025

Koons Kia of Woodbridge responded

Joon, we're delighted to hear that Darwin and the Koons Kia of Woodbridge team made your Kia Carnival HEV purchase a smooth experience. Enjoy your new ride!

March 22, 2025

Dealership Rating
Employee Rating

Nice folks. Getting the vehicle was quick enough and fairly easy. However, this dealership tells you one thing only to do another. I have yet to receive ANY of t More

by morgan.billing1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Sopele (salesperson)

Mar 24, 2025

Koons Kia of Woodbridge responded

Morgan - It's disappointing to hear about your experience. We strive for clear communication and it's concerning that we fell short here. I would like to assist you further, so please feel free to reach out to me directly at your convenience. Thank you, Tearolon Harris - Customer Relations Manager - tearolon.harris@koons.com

Apr 16, 2025

morgan.billing1 responded

Hi Tearolon, It’s simple. I just want what I was told I was going to get in the same manner I was told I can get it….which was for me to get the spot on the vehicle fixed at ANY facility in my area. It’s going to take at least three days to complete and the trip to your facility is one hour and forty five minutes each way. If you can do that, we’re golden. Nothing more, nothing less. If you would like to talk via phone, please feel free to call me. Thank you.

March 17, 2025

Dealership Rating
Employee Rating

David was amazing, he knew exactly what we were looking for and made the car buying process super simple. Everyone we work with there was professional and really went above and beyond! More

by Jesca Daniels
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Mateer , Ramon Nawabi

Mar 17, 2025

Koons Kia of Woodbridge responded

Jesca, we're delighted to hear that David and the team at Koons Kia of Woodbridge made your car buying experience smooth and enjoyable. Thank you for sharing your positive feedback!

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