Faisal Najeeb

Leith Volkswagen of Cary impressed with friendly staff and a hassle-free car buying process. Special thanks to Christy Suh - best sales consultant! Definitely recommend! and a hassle-free car buying process. Special thanks to Christy Suh - best sales consultant! Definitely recommend! More

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Brought vehicle 2024 Volkswagen Tiguan just couple of week ago , here what i want to share my experience on buying and customer service -went to showroom their manger hooked up with sales guy , his name week ago , here what i want to share my experience on buying and customer service -went to showroom their manger hooked up with sales guy , his name is Faijal Najeeb this guy duty is other than selling the vehicle no proper explanation about the vehicle and it features -ours is straight forward buying , we had 2023 Volkswagen Tiguan and we want buy same model only change is year Faijal said all the features are same in 2024 other than trunk door remote opening and closing , we understand that but in previous model there is to be sun glass holder now it is not there and he did not say about this feature also they made car smaller / less wider than 2023 model , this is big change he did not say anything about this as his only duty is to sell the car and get the commission!! After Noticing all this called the dealer ship and spoke to this guy , to my disappointment this guy instead of explaining to my questions he was yelling at me as if he given me the car for free, very poor customer service he even told one of his manger will call me on this , till now no one called me on this , very bad from upper end to lower end people , what a shame !! my advise to new buyers, dont ever go to this show room , instead of this one go to flow Volkswagen in Dereham , i brought my 2023 car with them , they are very good in customer servise and all other questions from you More

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Really easy to work with and enjoyable staff, walked away with a car I was very happy with. Thank you to Gerald, Faisal and Mary! with a car I was very happy with. Thank you to Gerald, Faisal and Mary! More

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We were looking for a certain vehicle and they were able to locate what we wanted. The salesman kept us informed and the purchase was very easy. to locate what we wanted. The salesman kept us informed and the purchase was very easy. More

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Really fasial is good person and all the time help the customer thank you for him. customer thank you for him. More

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The dealership is filled with people who care about the customers. Faisal Najeeb sold my wife a atlas cross sport in April 2021. When I needed to purchase a new vehicle I knew I would be going to see him b customers. Faisal Najeeb sold my wife a atlas cross sport in April 2021. When I needed to purchase a new vehicle I knew I would be going to see him because of our past positive experience. I showed up at the dealership at 5pm on Saturday (They close at 6pm on Saturdays) and Faisal helped me make a selection. He even stayed two hours past closing to help me finish my loan by phone. He was excellent. More

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Faisal was knowledgeable, helpful and patient. I explained what I wanted and he allowed me to test drive multiple vehicles until I was satisfied. He was an expert at explaining the features of the I explained what I wanted and he allowed me to test drive multiple vehicles until I was satisfied. He was an expert at explaining the features of the vehicles that I test drove. More

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We had excellent customer service during our car-buying process at Leith. They were extremely helpful and were very pleasant to work with. process at Leith. They were extremely helpful and were very pleasant to work with. More

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Purchased a golf GTI excellent experience. I would definitely recommend this dealership and sales person. I would definitely recommend this dealership and sales person. More

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We were very particular. Fasil and Jayden were very patient and never made us fell burdensome. Very informative on vehicles. Mary in finance was also very informative and pl Fasil and Jayden were very patient and never made us fell burdensome. Very informative on vehicles. Mary in finance was also very informative and pleasant to work with. And Jim was also great with the numbers. I even bought a shirt for my wife and they were awesome. Great job guys! More

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