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Fabio Arciero
Fabio Arciero at Ocean Cadillac

Fabio Arciero

Service Manager

Ocean Cadillac

17800 Ipco Rd
Miami, FL 33162

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4.2
12 Reviews

Languages Spoken

English English

4.2

12 Reviews

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12 Reviews of Fabio Arciero

May 29, 2025

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Employee Rating

It was fast and everybody was courteous and professional. I would recommend all my friends to you More

by CHARRIS0513
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adriana Molina

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May 29, 2025

Ocean Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ocean Cadillac. Service Manager - Fabio Arciero (954) 993-9242

May 24, 2025

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Employee Rating

I asked to see the service manager and I was brought brought to the office of Fabio. He listened to my concerns and he immediately address them in a most positive way for me. He called Adriana the se More

by BOBCRO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adriana Molina

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May 24, 2025

Ocean Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Service Manager - Fabio Arciero (954) 993-9242

May 22, 2025

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Great service in a timely manner. Orlando was very helpful and guided me through the entire repair process. More

by juan_m_cuartas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adriana Molina

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May 22, 2025

Ocean Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ocean Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Service Manager - Fabio Arciero (954) 993-9242

May 15, 2025

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Excellent costumer service and Professionalism, I will trust them to repair and service my vehicle every time, Antonio the Maintenance engineer is one of the best professionals I ever met. Outstanding s More

by Fercho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adriana Molina , Antonio Caicedo

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May 15, 2025

Ocean Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ocean Cadillac! Service Manager - Fabio Arciero (954) 993-9242

May 13, 2025

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Employee Rating

Keep you informed. They are respectable. Always checking, I'll call you back to see the status of your vehicle. Excellent service More

by MARVINEDAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adriana Molina, Adrian Reyes

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May 13, 2025

Ocean Cadillac responded

Thanks for sharing your thoughts about your experience with Ocean Cadillac. We appreciate your business and hope to see you again soon! Service Manager - Fabio Arciero (954) 993-9242

April 29, 2025

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Employee Rating

Took three visits and 2 warranty deductibles to figure out a clicking in the front suspension. Vehicle arrived with zero dash lights on but after service tire pressure sensor light is on... Bottom Line Ve More

by juan.scott1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Adriana Molina

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Apr 29, 2025

Ocean Cadillac responded

Dear Mr. Scott, Thank you for taking the time to share your experience. I'm truly sorry to hear that your visit did not meet expectations and that you're still encountering issues after your service. Regarding the tire pressure warning light, I understand it came on shortly after the vehicle was returned to you. I would be happy to personally inspect it and ensure everything is working as it should. Your satisfaction is very important to us, and we want to make this right. Please feel free to contact me directly at Fabio.Arciero@oceancadillac.com or call me at 954-993-9242 so we can schedule a time that works best for you. Sincerely, Fabio Arciero Service Director Ocean Cadillac

April 27, 2025

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My service advisor Orlando Mancina was great. He kept us up to dare in the progress of our vehicles and was very cortios and friendly More

by itelfeja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adriana Molina

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Apr 27, 2025

Ocean Cadillac responded

Thanks for sharing your thoughts about your experience with Ocean Cadillac. We appreciate your business and hope to see you again soon! Service Manager - Fabio Arciero (954) 993-9242

April 23, 2025

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Employee Rating

Everything was great but I ve asked for a shuttle and I didn’t had More

by BENJAMIN.HAMON
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adriana Molina

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Apr 23, 2025

Ocean Cadillac responded

Benjamin, thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ocean Cadillac. We look forward to having you as one of our valued customers for many more years to come! Service Manager - Fabio Arciero (954) 993-9242

April 12, 2025

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Employee Rating

Excellent service I love the professionalism how fast they sit my service I recommend them More

by CRA185A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adriana Molina

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Apr 12, 2025

Ocean Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ocean Cadillac. We look forward to having you as one of our valued customers for many more years to come! Service Manager - Fabio Arciero (954) 993-9242

April 08, 2025

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Employee Rating

Very professional and friendly staff. They solved my issues quickly and efficiently Very good experience More

by STEWJAYCAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adriana Molina

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Apr 08, 2025

Ocean Cadillac responded

Thank you for choosing Ocean Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Service Manager - Fabio Arciero (954) 993-9242

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