FERNANDO ORTEGA | Page 3

My experience wasn’t what I expected. The process would’ve gone much better if the communication was of higher quality in the ordering process and if my original sales person was more inf The process would’ve gone much better if the communication was of higher quality in the ordering process and if my original sales person was more informative and responsive. Also, my complaint wasn’t handled appropriately when speaking to the manager about my concerns. However, the process went much better on the day of pick up. The newly assigned salesperson (Veronica) was very patient and was able to make the purchasing of the vehicle go much smoother. More

by Specialkae11 Verified Customer Verified Customer

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Very professional yet pleasant. Very pleasing experience. Will definitely refer friends and family here again. Very pleasing experience. Will definitely refer friends and family here again. More

by SCOTSHOT70 Verified Customer Verified Customer

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Great experience with Fernando and Hans! Quick and very straight forward transaction with both individuals Quick and very straight forward transaction with both individuals More

by GARRETTJJ Verified Customer Verified Customer

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Had 15,000 service, Land Rover Tampa picked up car, supposed pick up Monday, did it on Tuesday. Did not hear and could not get hold of service person John for over a week, got car back on Friday almos supposed pick up Monday, did it on Tuesday. Did not hear and could not get hold of service person John for over a week, got car back on Friday almost two weeks. Service was good, still no invoice, however did give them credit card. Will not take back unless I must. More

by kim60 Verified Customer Verified Customer

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Staff not familiar with our used car purchase a Tesla. Not much knowledge on how to change ownership. One door did not work and we are not sure they will pay for repairs. Not much knowledge on how to change ownership. One door did not work and we are not sure they will pay for repairs. More

by MARKLUDLOW Verified Customer Verified Customer

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Everything went super smooth I was in and out quickly everyone is very nice and attentive. Treated me like royalty and my sales agent Fernando is amazing! I love my new Range Rover! everyone is very nice and attentive. Treated me like royalty and my sales agent Fernando is amazing! I love my new Range Rover! More

by Melissa Lynn Verified Customer Verified Customer

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