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Ezzie A
Ezzie A at Toyota of Richardson
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Ezzie A

Sales

Toyota of Richardson

1221 N Central Expressway
Richardson, TX 75080

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4.0
12 Reviews
4.0

12 Reviews

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12 Reviews of Ezzie A

December 02, 2024

Dealership Rating
Employee Rating

Thank you for your support and on time help . See you next service time. Happy holidays More

by tsigeyohans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster, Lonnie Anderson, Dexter Tchen, Ben Boyd, Sam Obazee, Amine El Harchaoui, Donald Maddran

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Dec 04, 2024

Toyota of Richardson responded

You're very welcome! We're so glad we could assist you, and we appreciate your kind words. Wishing you a wonderful holiday season, and we look forward to seeing you next time for your service!

November 17, 2024

Dealership Rating
Employee Rating

I always trusted Richardson Toyota since my son bought CHR2020 car. Pricing & services no doubt. More

by jingcledera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Nov 20, 2024

Toyota of Richardson responded

Thank you for your feedback! We're thrilled to hear that you've had such a positive experience and that you trust us for both pricing and services. We truly value your loyalty and appreciate your continued support. If there's anything else we can do for you or if you ever have questions, don't hesitate to reach out!

Nov 23, 2024

jingcledera responded

Thank you very much. I hope and prayed that you will not change “forever” continue what you’re doing…GOD BLESS Toyota of Richardson Merry Christmas & Happy New Year to all. I will see you later❤️

November 16, 2024

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Employee Rating

Great customer service Great support Fast and efficient Helpful and very understanding Reliable Service Nice customer Thank you for the experience More

by Jkelley0309jkelley15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster, Robert Alicea, Lonnie Anderson, Theo Jones, Jesse Esparza, Robert Bauer, Zach Johnson, Mark Anderson, Donald Maddran

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Nov 19, 2024

Toyota of Richardson responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our team. We strive to provide fast, efficient, and reliable service, and we're glad we could meet your expectations. We look forward to serving you again in the future!

October 24, 2024

Dealership Rating
Employee Rating

I advise everyone to buy Toyota vehicles Very good cars Also they have zero interest in some vehicles Service very good Oil change free sometimes More

by jamilsaad788198
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster, Syed Ali, Derrell Pinnock, Martin Patterson, Donald Maddran

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Oct 25, 2024

Toyota of Richardson responded

Thank you for your recommendation! We’re glad to hear you’re a fan of Toyota vehicles and that you’ve had a great experience with our service department. Our goal is to provide excellent value and customer satisfaction. If you have any questions or need assistance in the future, feel free to reach out. We’re here to help!

October 02, 2024

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Employee Rating

Great costumer service, I’m very happy very professional I definitely recommend this place to anyone More

by hectorc12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Alicea

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Oct 03, 2024

Toyota of Richardson responded

Thank you so much for your recommendation! We're thrilled to hear that you had a great experience with us. Your support means a lot, and we look forward to welcoming you back anytime. If you need anything in the future, don’t hesitate to reach out!

September 18, 2024

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Employee Rating

Beware of buying used cars from this dealership. I purchased a 2016 Jeep Wrangler Unlimited about 2 weeks ago. I reviewed the Carnax and confirmed the car has been kept up in service, also to buy th More

by mskmcghee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
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Sep 23, 2024

Toyota of Richardson responded

Thank you for bringing this to our attention. We’re very sorry to hear about the issues you’ve faced with your recent purchase and the way your concerns have been handled. It’s important to us that every customer has a positive experience, and it’s clear we fell short in your case. We’d like to address your situation directly and work towards a resolution. Please contact Maria Arenas at marenas@vtaig.com. She will be able to assist you further and help find a satisfactory solution. We appreciate your feedback and hope to resolve this matter to your satisfaction.

March 22, 2024

Dealership Rating
Employee Rating

Thank you so much for everything you do for the service today finishing on time very fast God bless you. More

by saleeb hanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster, Robert Alicea, Lonnie Anderson, Theo Jones, Jesse Esparza, Robert Bauer, Zach Johnson, Mark Anderson, Donald Maddran

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Mar 22, 2024

Toyota of Richardson responded

Glad we could help! Thank you for choosing Toyota of Richardson. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

March 06, 2024

Dealership Rating
Employee Rating

Excellent service-we will tell our friends that Toyota Richardson has friendly and efficient staff. More

by Leelamvarghese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

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Mar 07, 2024

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

October 19, 2023

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Employee Rating

I bought a truck from them and was promised 4 free oil changes. First free oil change took 3 hrs, second free oil change 1.5hrs. I was on time for both appointments. There will not be another. Treated More

by Former customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lee Schuster, Robert Alicea, Lonnie Anderson, Robert Bauer, Mark Anderson, Donald Maddran

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Oct 20, 2023

Toyota of Richardson responded

Hi. We appreciate your feedback. Our goal is to make vehicle maintenance easy for our customers, and we’re sorry that your service visits took longer than expected. We appreciate you letting us know, so that we may follow up with our service team about this. We hope to earn your trust back and if there is anything we can do to address your concerns, please contact me, Maria Arenas, Customer Relations Manager, at MArenas@vtaig.com.

October 03, 2023

Dealership Rating
Employee Rating

very informative about the truck I wanted to see, im in Alaska working and at the moment I can't make it till next month. they were great 👍 More

by olivarezfili
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Waleed Khan, Robert Alicea, Lonnie Anderson, Ted Luu, Theo Jones, Jesse Esparza, Robert Bauer, Zach Johnson, Mark Anderson

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Oct 04, 2023

Toyota of Richardson responded

Glad to hear it! Thank you for taking the time to rate us. Please let us know if you need anything else in the future. --Maria Arenas, Customer Relations Manager

Oct 04, 2023

olivarezfili responded

thanks i will stay in touch when I get back to the States

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