Ezra Phipps

At first the salesman was very helpful with the viewing of the vehicle and answered questions the best that he could. Even with answering the cost of the vehicle which was agreed on when we left that eveni of the vehicle and answered questions the best that he could. Even with answering the cost of the vehicle which was agreed on when we left that evening. I asked is this the total price after discounts and fees. Both the salesman and the sales manager said yes. I told them that I was going to go through another financial institution to purchase the vehicle. We shook hands and agreed. Get ahold of my financial institution worked the deal out for the amount minus the amount that I agreed to put down. Received the check in the dealers name and realized that they forgot two of the discounts that was not added. They stated no problem. Showed up the following day to finalize the the deal and the paper work was redone and waited for a bit before we seen the finance department to finish the sales. Which he informed us that there was an additional $2500 that we would need to put down which was not agreed on. They explained that way the figures are written up is not what the mean. The figures that show the MSRP, the sales price, the discounts, then add the fees equals the total price on the bottom line. That is what we agreed on. But when we got back to the final they said that there needed to additional funds to get it reduced to that price. It is very misleading in the paper work which was blame on the higher up. After going back and forth for a bit we did agree on a down which was still higher then we had originally agreed on. I will not purchase another vehicle from this dealer with this kind of practice. It was one of the worst buying experiences I have ever experienced. Dishonest customer service. More

by demokies Verified Customer Verified Customer

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They were amazing. Ezra takes great care if me. After the sale too! That's the most impressive. We are repeat customers. I always thought I was a Chevy girl. I am Ezra takes great care if me. After the sale too! That's the most impressive. We are repeat customers. I always thought I was a Chevy girl. I am now a Nissan Chick! Thank you Ezra! More

by steffniebeth Verified Customer Verified Customer

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Ezra did a great job for me to get the best price and found the car for me. Nissan Rouge....nice to not worry about a car breaking down on me. Thank you again Ezra! Love it! Still learning all about the found the car for me. Nissan Rouge....nice to not worry about a car breaking down on me. Thank you again Ezra! Love it! Still learning all about the car. But found out how fast I am figuring it out. More

by tjba56 Verified Customer Verified Customer

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This dealership is clean, inviting with exceptional service. Everyone is happy and helpful. I enjoyed my time with ehsales team. service. Everyone is happy and helpful. I enjoyed my time with ehsales team. More

by steffniebeth Verified Customer Verified Customer

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Both Ezra and CJ were very knowledgeable, helped me make the best choice and expedited the process together! They are a great team and I enjoyed the process. the best choice and expedited the process together! They are a great team and I enjoyed the process. More

by sheri.burson Verified Customer Verified Customer

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While I ended up purchasing a vehicle at a different dealership (different manufacturer), we had done some extensive car shopping. For our Nissan car shopping, we worked with Ezra and he was hands down dealership (different manufacturer), we had done some extensive car shopping. For our Nissan car shopping, we worked with Ezra and he was hands down our favorite Sales Professional to work with. He is friendly and checked in an appropriate amount. Never too pushy or persistent. Really enjoyed working with him. Highly recommend!! More

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Ezra was friendly, easy to talk to and knowledgeable about Nissan vehicles. He was very helpful, but not too pushy. Everyone was very helpful and made the car buying experience a good one. about Nissan vehicles. He was very helpful, but not too pushy. Everyone was very helpful and made the car buying experience a good one. More

by jayneclar Verified Customer Verified Customer

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Ezra was very easy to talk to, he was friendly, personable. Very nice knowledgeable young man. personable. Very nice knowledgeable young man. More

by GFERG75 Verified Customer Verified Customer

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Extra was friendly, knowledgeable and easy to talk to, nice young man. Everyone we talked with was helpful. My 2nd purchase here and will be back when I need another vehicle nice young man. Everyone we talked with was helpful. My 2nd purchase here and will be back when I need another vehicle More

by GFERG75 Verified Customer Verified Customer

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Dude was so helpful and knowledgeable I couldn't have asked for a better experience than the one I had with Ezra, I didn't know that dealerships could be so different. Anyone who comes here I recommend u asked for a better experience than the one I had with Ezra, I didn't know that dealerships could be so different. Anyone who comes here I recommend using this gentleman he knows how to treat people and not just saying that he seems to really enjoy the work he does thanks for the awesome experience man!!! More

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