Evelyn Betancourt

Employees were very professional and courteous,waiting room and bathrooms were clean and comfortable,and thank you for the Complementary carwash,an extra Bonus room and bathrooms were clean and comfortable,and thank you for the Complementary carwash,an extra Bonus More

by brenda.barbour Verified Customer Verified Customer

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The experience was great. Still waiting for the Service Center to schedule repair of carpet in vehicle. Still waiting for the Service Center to schedule repair of carpet in vehicle. More

by bjcshu Verified Customer Verified Customer

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Salesman and the financial representative were dishonest regarding the discount!! I was very disappointed in the purchase price. regarding the discount!! I was very disappointed in the purchase price. More

by brenda5wall Verified Customer Verified Customer

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Finance department is terrible! Wouldn’t recommend to friends or family at all! Don’t receive call backs either! Wouldn’t recommend to friends or family at all! Don’t receive call backs either! More

by onelove Verified Customer Verified Customer

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Tried sneaking in hidden fees, I will not be recommending anyone to the dealership ever anyone to the dealership ever More

by onelove Verified Customer Verified Customer

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Don’t buy here and save yourself the headache! I bought a vehicle from this dealer on July 24. Day 4 of driving this vehicle, the vehicle start making loud sounds and A whistling noise when it’s i I bought a vehicle from this dealer on July 24. Day 4 of driving this vehicle, the vehicle start making loud sounds and A whistling noise when it’s in reverse. The vehicle is having some kind of electrical issues. The front screen randomly cut off while I’m listening to music. This is my second Chevy trax so I can confirm this is not normal. I took my vehicle back to have them look at it. they refuse to fix the issue and they refuse to take the vehicle back. I ended up talking to the manager, and he was completely rude and hung up on me while I was expressing the issues that I was having with the vehicle that I brought from the dealership that’s that he’s running. If you’re reading this, please go somewhere else. These people are scam artist and management will not help you at all More

by Christine P Verified Customer Verified Customer

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Gave me the deal promised as advertised. No gimmicks games or hidden charges. A great experience. No gimmicks games or hidden charges. A great experience. More

by ajduck1 Verified Customer Verified Customer

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Banister ford provided great on time service and very friendly and professional personnel and keep you informed throughout the process friendly and professional personnel and keep you informed throughout the process More

by epidet1 Verified Customer Verified Customer

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My vehicle has been in and out the shop the past two months and today I find out my transmission still does not shift correctly. I'm not sure if the mechanic working on my truck is competent. Idk what months and today I find out my transmission still does not shift correctly. I'm not sure if the mechanic working on my truck is competent. Idk what's going on this is a ford vehicle. I would not recommend Ford vehicles or services based on my experience. More

by hollisar Verified Customer Verified Customer

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The experience was relatively pleasant. We were able to get the price we asked for and the features we were looking for. However, the paperwork process took way too long. Compared to my las We were able to get the price we asked for and the features we were looking for. However, the paperwork process took way too long. Compared to my last purchase, a 2018 Tesla Model 3, this was painful and didn't need to be this hard. Everyone was pleasant and professional; it just needs to be streamlined. Also, a few details were missed that I have had to go back to the dealership to resolve. In particular, why was the vehicle not given a full charge before I took over? You wouldn't sell a gas engine with an empty tank; why give a customer an EV with no range? More

by klesley Verified Customer Verified Customer

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