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Evan Specht

Overview Reviews (15) Inventory (483)

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Evan Specht

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Evan Specht

Parts Manager

Metro Ford of OKC

2800 W I 44 Service Rdx
Oklahoma City , OK 73112

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3.8

15 Reviews

Overview Reviews (15) Inventory (483)

3.8

15 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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15 Reviews of Evan Specht

January 27, 2025

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Employee Rating

Long Lead Times and Not clear when part was going to be installed. Had to call back many times to get an answer. installed. Had to call back many times to get an answer. More

by pandmofok

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Jan 27, 2025 -

Metro Ford of OKC responded

We apologize for the delay and the lack of clear communication regarding your part installation. Your experience is important to us, and we’ll work to improve our response times and keep you better informed moving forward.

January 22, 2025

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Employee Rating

Car wasn’t ready when they said it would be. Didn’t do a full inspection on car had to replace the brakes when I finally got my car after waiting for a part they ordered wrong twice. Not please Didn’t do a full inspection on car had to replace the brakes when I finally got my car after waiting for a part they ordered wrong twice. Not please at all More

by KKHUNTING1984

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Justin Payne

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Jan 30, 2025 -

Metro Ford of OKC responded

We apologize for the delays and any inconvenience you experienced. This is not the level of service we aim to provide, and we regret that we did not meet your expectations. Your feedback is important, and we will use it to improve our processes.

September 18, 2024

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Employee Rating

kept our vehicle for over 4 months with little to no communication on status of vehicle repairs. communication on status of vehicle repairs. More

by KAREN.DOTTER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Marko Stilger

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Oct 02, 2024 -

Metro Ford of OKC responded

We sincerely apologize for the extended wait and lack of communication regarding your vehicle repairs. Unfortunately, the parts needed for your vehicle were on backorder, which contributed to the delay. We appreciate your patience during this time and are committed to improving our communication moving forward. Thank you for your feedback.

August 04, 2024

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Employee Rating

It was great the customer Service was excellent, my sales person Linda was Superb and walked me through all the process and made sure I was taken care off, as so did Mr. Robert he went above and beyond my ex person Linda was Superb and walked me through all the process and made sure I was taken care off, as so did Mr. Robert he went above and beyond my expectations to be happy as a customer More

by SNUFFYSAL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Denise Anderson, Mike Barnett, Justin Payne, Marko Stilger, Matthew Martinez, Robert Powell

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Aug 05, 2024 -

Metro Ford of OKC responded

Thank you for the fantastic feedback! We're thrilled to hear Linda and Mr. Robert provided superb service and went above and beyond. We appreciate your kind words and look forward to assisting you again!

May 01, 2024

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Both the sales manager and salesman went above and beyond to make this purchase happen. to make this purchase happen. More

by KKRINEHART

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris Derrick, Denise Anderson, Martha Ortiz, Michael Stone , Austin Fitzgerald, Vincent Gates

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May 03, 2024 -

Metro Ford of OKC responded

We're thrilled to hear that both the sales manager and salesman went above and beyond to ensure your purchase went smoothly. If you need anything else or have any further questions, don't hesitate to reach out!

April 28, 2024

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Employee Rating

Chris and his team did a fantastic job of taking care of my new Bronco. my new Bronco. More

by Odb77

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris Derrick, Denise Anderson, Mike Barnett , Austin Fitzgerald

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Apr 30, 2024 -

Metro Ford of OKC responded

Odb77, thank you for your feedback! We're thrilled to hear that Chris and our team did a fantastic job taking care of your new Bronco. If you need anything else or have any questions in the future, feel free to reach out. We appreciate your support!

March 29, 2024

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Employee Rating

They were friendly, fast and got my car working correctly again. Good communication, kept me informed of services performed again. Good communication, kept me informed of services performed More

by artisticglass

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Denise Anderson

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Apr 02, 2024 -

Metro Ford of OKC responded

Hi there, Thank you for your feedback! We're glad to hear that we could provide friendly and fast service while keeping you informed throughout the process.

February 22, 2024

Dealership Rating

Employee Rating

I made good friends in Brian and Patrick! !! Brian answered all questions and showed me how to use the new ford app. And other small things that sale people are supposed to do, !! Brian answered all questions and showed me how to use the new ford app. And other small things that sale people are supposed to do, More

by ghalley02

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brian Chan , Patrick Watson

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Feb 22, 2024 -

Metro Ford of OKC responded

That's fantastic to hear, ghaelley02! It sounds like Brian and Patrick provided excellent service, making sure you were well-informed and comfortable with your purchase. Enjoy using the new Ford app and all the features it offers! If you have any further questions or need assistance, feel free to reach out anytime.

February 16, 2024

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Employee Rating

Not a stressful buying experience. Nice and courteous staff. Quick response to after business hour questions. Nice and courteous staff. Quick response to after business hour questions. More

by sithmedic5476

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Matt Randall, Linda Graham

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Feb 16, 2024 -

Metro Ford of OKC responded

We're thrilled to hear that your buying experience with us was stress-free! Providing excellent service and quick responses, even after business hours, is our priority. Thank you for your kind words about our courteous staff. We appreciate your feedback and hope to see you again soon!

January 21, 2023

Dealership Rating

Employee Rating

Justin always takes great care of me and works with pride. As a fleet manager he really helps me take proper care of my fleet. pride. As a fleet manager he really helps me take proper care of my fleet. More

by rturner5

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Justin Payne

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Jan 24, 2023 -

Metro Ford of OKC responded

We strive to provide outstanding customer service here at Metro Ford of OKC and are pleased to hear that Justin continues to exceed your expectations. Thank you for your repeat business.

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