Evan Singham

Working with Atanas and Tom made the buying process effortless. This is our 7th Audi purchase from Silver Spring Audi and we wouldn’t think of going anywhere else. Great communication, professionalism effortless. This is our 7th Audi purchase from Silver Spring Audi and we wouldn’t think of going anywhere else. Great communication, professionalism and knowledge of the vehicles. More

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Outstanding customer service. I will definitely be buying my next vehicle from sliver spring audi I will definitely be buying my next vehicle from sliver spring audi More

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I have been leasing cars from Audi Silver Spring for 9 years and have only good things to say about this dealership. For my most recent lease, I needed to move quickly, which is rarely a good position wh years and have only good things to say about this dealership. For my most recent lease, I needed to move quickly, which is rarely a good position when trying to negotiate any deal. But instead of taking advantage of my situation, the entire sales staff took excellent care of me; especially my sales person Atanas Ivanov who went above and beyond to get me the best terms possible and to put me in a car that would meet my wants and needs. He was friendly and respectful, knowledgeable, experienced, listened well, and used every available tool to bring the price down on my new car. Tom Schweiss in sales management, and Tim Nguyen in finance were also terrific. I also want to give a shout out to Evan Singham, who runs the service department. He's alway extremely helpful and informative when I have car questions. Thank you, guys. You rock! More

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Alex was great. Considerate and accommodating. Excellent experience especially in comparison to other dealership visits. Considerate and accommodating. Excellent experience especially in comparison to other dealership visits. More

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Alex and the entire Audi Team at Silver Spring make a sincere effort to ensure that every interaction with a customer is focused on developing long-term relationships. Very pleased with the initial vehic sincere effort to ensure that every interaction with a customer is focused on developing long-term relationships. Very pleased with the initial vehicle purchase experience and now the service experience. Everyone across departments works together to deliver the best possible experience to the customer. More

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Had an Audi Q7 that was seven years old with 700000 miles. Had it serviced exclusively at Audi Silver Spring. July 2021, I was driving to upstate new york when car died on the side of the road. Had miles. Had it serviced exclusively at Audi Silver Spring. July 2021, I was driving to upstate new york when car died on the side of the road. Had to tow it to Audi in Albany. I was then told that the engine had overheated (no light came on), and that the engine was severely damaged with multiple holes in the engine and I needed a completely new engine that would cost over 25K. Called Audi Silver Spring and dealt with Dimitra Anastasopoulous and Evan Singham. I had dealt with them multiple times over the prior seven years. They were helpful when they were getting paid for the servicing over the prior seven years but then completely unhelpful when car broke down. They told me initially it was not their problem and that I had to deal with Audi in Albany. Overall, they were very unhelpful. Did not facilitate at all discussions with Audi head office as to why this should have happened. They acknowledged that this should not have happened and said it was off warranty and that there was little they could do. Only person in all of Audi that was helpful was general manager at Albany Audi Rick Waldring. He tried to help us negotiate and at least expressed empathy and acknowledged that this should not have happened. Bottom line of how this "defective car" was handled was that Audi told me that I could pay 25000 for new engine or they would pay us about 2000 to scrap the parts even though they acknowledged that this should never have happened with the limited mileage I had and the fact that I had religiously serviced the car at Audi SIlver Spring. I ended up scrapping the car. I will never buy an Audi again. More

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Alex is extremely helpful and professional. He gave us the time we needed to go through this process without any pressure, always being of help. I would highly recommend anyone purchasing a n He gave us the time we needed to go through this process without any pressure, always being of help. I would highly recommend anyone purchasing a new car to see Alex, he will make it happen for you! More

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Lou provided excellent service. From providing knowledge to attending to my needs to have my car washed I was in good hands with Lou and I will continue to give Audi silver spring b From providing knowledge to attending to my needs to have my car washed I was in good hands with Lou and I will continue to give Audi silver spring business. More

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I recently had my Audi S4 in for its routine annual oil service. Dimitra was very helpful in accommodating our schedule and did an excellent job working with the technicians handling our car with the utmos service. Dimitra was very helpful in accommodating our schedule and did an excellent job working with the technicians handling our car with the utmost care. During this service, the technician (Bernac Manalo) noticed a defect in one of my front tires. It was bad enough that it may very well have caused a blowout and accident had it not been addressed! It was hard to see casually as it was very close to the inside of the rim. I agreed to Bernac’s and Dimitra’s recommendation (which I trust without question), and replaced all 4 tires (best for a 4-wheel drive car). Dimitra was able to source replacement tires that we agreed would work best on an S4 in one day and was able to get the car completed by the next day. Dimitra is a joy to work with. She is knowledgeable, always friendly and personable and I trust her advice and recommendation, that years of experience has proved spot on every time. Dimitra and techs like Bernac are the reason that I have always brought my cars to Audi of Silver Spring for service. They are THE BEST! Also I would also like to mention that Brittany Flick was a big help during my last service visit. While I expected to wait for my car (since it was a routine oil service), I had not planned on leaving it there overnight for the replacement tires. Therefore, a loaner was not readily available to get me home. Nevertheless, Brittany was able to work out an arrangement to get me home which was a huge help. It’s because of people like Dimitra, Brittany and Bernac that make Audi of Silver Spring our Go-To Audi dealership for service and sales! More

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Atanas sold me my first car (I'm not a teenager, just never needed a car for most of my adult life) and it was a wonderful experience. We stayed in touch over the years and he knew I always wanted an S3. never needed a car for most of my adult life) and it was a wonderful experience. We stayed in touch over the years and he knew I always wanted an S3. One day, I was in for servicing and fretting over the issues my used car had and he suggested purchasing a new vehicle when I was ready. Fast forward three years and Audi came out with a completely revamped S3, so I asked him to place an order for one. Eight months later, the vehicle arrived and Atanas wasted no time in getting the vehicle and the admin stuff ready. The whole staff at the dealership was awesome and made sure everything with the trade-in and financing went smoothly. I was in and out in about two hours! I'm someone who highly values customer service quality, so as long as I stay with Audi, I'll be maintaining a relationship with Atanas and Audi Silver Spring. More

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