Evan Bantin
Evan Bantin at Wilsonville Toyota

Evan Bantin

Express Service Adviser

Wilsonville Toyota

9155 Boeckman Rd.
Wilsonville, OR 97070

3.9
17 Reviews
3.9

17 Reviews

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17 Reviews of Evan Bantin

August 29, 2024

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Employee Rating

I brought my 2007 Tacoma in for an oil change, and to see what was wrong with my tire sensors. The time I got there was 13.22, and the finished time was 16.58. Totaling 3.36 hours. The cost for that day More

by sdgallagher1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 08, 2024

Wilsonville Toyota responded

Thank you for your feedback. We're sorry to hear about your recent experience. It seems there may have been some miscommunication regarding the TPMS sensors and the pricing difference between Toyota OEM parts and aftermarket options like those at Les Schwab. The quote we provided reflects Toyota OEM parts, which do tend to differ in cost from aftermarket options, such as those at Les Schwab. OEM parts are designed specifically for your vehicle and typically come with extended warranties and reliability, which may explain the difference in pricing. We recommended replacing all four sensors because we found three were intermittently malfunctioning and wanted to ensure your safety on the road. We also apologize for the lack of courtesy during pick-up and for not providing the car wash and vacuum, as this is not the standard we aim for. Please reach out to our Service Manager, Rick Fernandez, at (503) 582-9040, so we can address your concerns directly and work towards a resolution. Thank you again for bringing this to our attention.

November 06, 2023

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Employee Rating

Without seeing the vehicle beforehand, the car buying experience was good and quick. Quick and easy part I enjoyed. However, I'd recommend seeing the vehicle and test driving it and looking into what's More

by JJGeneral
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vaughn Allen, Vincent Saeler , Other employees that I came in contact with that I can't recall.

Nov 30, 2023

Wilsonville Toyota responded

Thank you for your business and for giving us this feedback. We’re sorry the vehicle wasn’t reconditioned to a higher standard for you. We believe we’ve corrected the issues but please reach out to our management team at the store if there’s anything still unresolved.

October 20, 2023

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I value my partnership with wilsonville Toyota. I have never felt pushed or maneuvered. I would recommend wilsonville to anyone without hesitation. In fact I have in the past recommended them. The More

by Rita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Agee, Krystle Barrier, Erubey Pureco, Royce Sigloh , Eddie Fennimore, All them

Oct 23, 2023

Wilsonville Toyota responded

Hi Rita, thank you so much for your kind words and recommendation! We're thrilled to hear that you value your partnership with us and that our team has provided you with a pleasant experience. We appreciate your trust in us to take care of your car.

June 27, 2023

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Employee Rating

The most pleasurable experience buying a new vehicle! Everyone there is so helpful and pleasant. I had feedback from friends is why I went here and would not hesitate to recommend to anyone!! More

by Kguest
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: John Scott "503JSP" Payne

Jun 12, 2024

Wilsonville Toyota responded

That's great, thank you for taking the time to share with us! We look forward to serving you again soon.

May 13, 2023

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Employee Rating

Great quick service and nice! I got the car I really wanted at a reasonable rate. More

by janegarrard19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 17, 2023

Wilsonville Toyota responded

Thank you, we're so happy to hear that your experience was a great one! Thanks for sharing.

October 23, 2022

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They were great. Very efficient and informed. Also very quick. I came in destressed over my car situation, and they made the process fun and positive. Very Positive More

by gretchen.vanlente
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Bailey, Taylor Blake

Oct 24, 2022

Wilsonville Toyota responded

We are so happy that we could turn your stressful situation into a positive experience! Thank you so much for sharing and for allowing our team to take care of you.

October 03, 2019

Dealership Rating
Employee Rating

Car got done on time with a great 128 or inspection. Would definitely recommend Toyota of wilsonville service for all your needs they fixed everything that needed to be fixed More

by Beavers1968
Recommend Dealer
Yes

Other Employees Tagged: Roger

Oct 03, 2019

Wilsonville Toyota responded

Thank you for leaving us some feedback on your recent service experience! We're glad to hear you enjoyed your time. Looking forward to seeing you again next time!

August 06, 2019

Dealership Rating
Employee Rating

Service When to fix a part on my car, everyone I worked with was very supportive and helpful. Excellent experience, I'm happy to go back More

by All kjkbjw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Damaris Teran-Martinez , Brianna Clayton, Kelly Hunt, Glesty Waters, Royce sigloh

Aug 07, 2019

Wilsonville Toyota responded

Thank you for your feedback! We're looking forward to seeing you again next time.

March 17, 2019

Dealership Rating
Employee Rating

Top level service and products I’m a fan of Wilsonville Toyota now since 2012. Although i live in Washington i am good with driving the +/-45 minutes every 6/8 months to this dealer More

by Julie L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Damaris Teran-Martinez , Brianna Clayton

Mar 18, 2019

Wilsonville Toyota responded

Thank you for the awesome feedback, Julie! We appreciate you being a loyal Wilsonville Toyota customer and making the extended drive to come see us. Hope to see you again next time!

November 28, 2018

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Employee Rating

Great experience My wife and myself had a great experience. We walked in with no appointment, we knew what we wanted. And John Payne was great to work with. More

by Cparedesr87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Scott "503JSP" Payne

Nov 28, 2018

Wilsonville Toyota responded

Thank you for the positive feedback! We are so glad to hear your experience was a great one.

1

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