Eugene Jones

I've been over 40 years in the business and I've never dealt with someone as pleasant as professional as my sales advisor Maikol Garcia he was truly amazing and courteous since the moment I walked in. I c dealt with someone as pleasant as professional as my sales advisor Maikol Garcia he was truly amazing and courteous since the moment I walked in. I came in because they had the car I wanted and i read good reviews on this place and they really did lived up to it. Special thanks to Eugene and Mark, the managers, and Edwin in finance. I will definitely recommend this establishment. More

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On 02/12/25, I went to Mazda of Palm Beach to test drive a 2021 Mazda 3. Prior to arriving at the dealership, I spoke with the dealer and we agreed upon 16500 OTD with the removal of their "Platinum Protect a 2021 Mazda 3. Prior to arriving at the dealership, I spoke with the dealer and we agreed upon 16500 OTD with the removal of their "Platinum Protection Package" of $2998.99. They informed me that the protection package was not something they were willing to lose a sale over. After test driving and discussing financing, they came back with a contract for $22,000 by adding in a $1350 "Certified Used Warranty" that wasn't disclosed before and keeping the full price of the "Platinum Protection Package" that we agreed I did not want. I told them this wasn't what we agreed to and they "cut me a deal" by removing the $1350 certified used warranty that wasn't on the listing price to begin with. I attempted to walk out before the manager stopped me and explained to me they couldn't give me what I was asking for to which I promptly walked out the door. Earlier today, I received a call from the dealership offering the same 17000, making sure to sneakily word things to avoid saying that this is before taxes and fees. I asked them not to waste my time if they're not going to meet me at my price and hung up. After about an hour of them harassing me by calling me each time I hung up in response to them listing a price WELL ABOVE what we agreed on 2 weeks ago I told them my conditions and asked them to stop bothering me and wasting my time if they would not meet me there, they once again ask me if i'd be willing to do "16500 + +, which means they ignored my statement on 16500 INCLUDING taxes and fees. The practices of Mazda of Palm Beach are unethical, predatory, and sneaky practices would very easily catch someone less experienced and leave them in a poor financial position. Not only that, the harassment and refusal to budge on their predatory prices indicate that unless they can rip off the customer, they do not want to sell cars. Many of their google reviews share my sentiments, and go into detail on how they attempt to squeeze every cent out of you and avoid opening their wallets to cover their mistakes or lies. Even after still giving them an offer, the dealer responded with "lol" which truly shows the lack of respect they have for their customers, especially after harassing them and doing everything to make me feel like I'm being unreasonable for not wanting to pay 3-5k over market value. More

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Best experience yet from a car dealership. First class service with a seamless buying experience. Christian, Edwin, Eugene, and Mark were all great to work with and make you feel like family! First class service with a seamless buying experience. Christian, Edwin, Eugene, and Mark were all great to work with and make you feel like family! More

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I had an absolutely fantastic experience at Palm Beach Mazda with Maikol Garcia. I would highly recommend Maikol and Palm Beach Mazda to anyone in the market. From the moment I walked in, the team was wel Mazda with Maikol Garcia. I would highly recommend Maikol and Palm Beach Mazda to anyone in the market. From the moment I walked in, the team was welcoming, friendly and professional. They took the time to understand my needs and helped me find the perfect car. The entire process was seamless, from the test drive to financing. What stood out to me the most was the no-pressure environment. I never felt rushed or pushed into anything. This is my first Mazda and my wife and I absolutely love our brand new 2025 CX50 Preferred. More

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Maikol is a learned guy about sports car, he is a fan of corvettes and he had many of them, so he could guide me in buying my Shelby. Rafael Castilho was amazing in financing. Thank you all, including Chr corvettes and he had many of them, so he could guide me in buying my Shelby. Rafael Castilho was amazing in financing. Thank you all, including Christian and Eugene More

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Maikol, Eugene, and Christian were the best, this dealership has wonderful people and I would recommend to all my friends and family I came in without thinking I’d be leaving with a car but their ent dealership has wonderful people and I would recommend to all my friends and family I came in without thinking I’d be leaving with a car but their enthusiasm and top notch customer service along with a beautiful car made the decision quite easy for me. Thank you Mazda of Palm Beach! See you soon ! More

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The absolute best salesperson I’ve ever worked with. Got me across the finish line. Highly recommend to all. Got me across the finish line. Highly recommend to all. More

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Great experience with Maikol and Nelson, definitely recommend this dealership for your next car purchase! recommend this dealership for your next car purchase! More

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Maikol was incredible! He was very patient with me and helped walk me through each step of the process. I came in and walked out with a better car than what I thought I cou He was very patient with me and helped walk me through each step of the process. I came in and walked out with a better car than what I thought I could have. Thank you for all you did!! More

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Best car buying experience yet! Came in to look at a pre owned car and drove away in a new car which came out less! We are so pleased with service from the whole team! Miakol was so Came in to look at a pre owned car and drove away in a new car which came out less! We are so pleased with service from the whole team! Miakol was so patient and worked hard to get us the best deal. We spent the afternoon with him and he is the best! We appreciate his time and effort with us. Edwin in finance was a pleasure to work with, and Eugene the manager was great as well. Defintely recommend this dealership. More

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