Eugene Hall | Page 5

I have always gotten good service at the Gainesville Honda Dealer. My service guy, Gene is great,,,always helpful. Honda Dealer. My service guy, Gene is great,,,always helpful. More

by GEORGIA.SHEMITZ Verified Customer Verified Customer

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I have two Honda vehicles which are serviced exclusively at Honda of Gainesville over the past 8 years. My service rep is Mr. Gene Hall and he is a treasure - informative, quickly responsive, insightful in at Honda of Gainesville over the past 8 years. My service rep is Mr. Gene Hall and he is a treasure - informative, quickly responsive, insightful in his comments, and extremely personable. He is the primary reason my next vehicle(s) will also be Honda. The quality and reliability of your service and my vehicles are primary driving factors in my choice. More

by rks0 Verified Customer Verified Customer

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The service department is excellent. The staff is very welcoming. And the mechanics that have worked on my xar have been great! The staff is very welcoming. And the mechanics that have worked on my xar have been great! More

by Suzy_FK8 Verified Customer Verified Customer

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The service there was excellent. The salesman was very friendly and courteous and helpful. They deserve our six star. Thank you. .🥰 The salesman was very friendly and courteous and helpful. They deserve our six star. Thank you. .🥰 More

by VIRGINIARAY2540 Verified Customer Verified Customer

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gene hall always great when i come to service my honda thank you for him thank you for him More

by beautifulreka Verified Customer Verified Customer

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Bought 3 cars from here always had the best service. Gene is also a great advisor Gene is also a great advisor More

by RICKM7996 Verified Customer Verified Customer

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Tyler was very professional and caring for my vehicle and needs. My car was ready very fast! needs. My car was ready very fast! More

by junes22 Verified Customer Verified Customer

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Excellent service center. Very customer care oriented. Easy to schedule appointment and that is very much appreciated. Very customer care oriented. Easy to schedule appointment and that is very much appreciated. More

by kjb828 Verified Customer Verified Customer

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They really worked with me to get as close to what I wanted to pay for my car payment. wanted to pay for my car payment. More

by OCTAVIASHOLLOWAY Verified Customer Verified Customer

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The reason for the 3 stars only is because I had an issue with a service that was performed there that ended up in a transmission replacement after an expensive towing service, that I had to cover. The vehic with a service that was performed there that ended up in a transmission replacement after an expensive towing service, that I had to cover. The vehicle has never been anywhere else but there, with all of its maintenance completed on time and it’s a 2023 vehicle. Although I did not had to pay for the transmission, this situation hinders my trust on the level of service this dealer is able to provide and my comfort level when it comes to feeling that Im driving a safe and reliable vehicle. I can not help but keep wondering when it’s going to be the next time the vehicle will break again? This has nothing to do with the service advisor, in fact the only reason why i continue to go is because Eugene Hall, who has been my service advisor since i purchased the vehicle is the one person that i trust my vehicle to. Unfortunately the day this happened he wasn’t there, even though the appointment was with him, I know the story would’ve been different. He takes care of following up not only with the customer, but with the people actually doing the service, which makes a HUGE difference. Im just very disappointed and un-trusty of my vehicle because of this. More

by kgarciajimenez Verified Customer Verified Customer

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