Ethan Varela

Worst dealership in America. Went in looking for a Chevrolet Tahoe. Looked at 2. First one had a faulty Carfax report that popped up when I was about to sign the contract, statin Went in looking for a Chevrolet Tahoe. Looked at 2. First one had a faulty Carfax report that popped up when I was about to sign the contract, stating it had a rebuilt engine. They still tried selling me the defective vehicle. I refused so they found another one that had low mileage for the year. Went to look at it, the entertainment screen in the back of the passenger seat was smashed like someone’s head crashed into it. They still tried selling me that stating it’s only about $1k to replace it. I should have known from there what kind of people I was dealing with, but I needed a car. They convinced me to look at the Jeep Wagoneer. It was a newer car with low mileage, so I said why not. What did I do? They sold me a lemon with a faulty transmission that they claim can’t be fixed because there is no check engine light showing and they can’t see the problem on their system. I am now stuck with a car that drives like a trash. I went back to see if I can trade it for a new Tahoe that had just arrived on the lot. After they had me sitting in the dealership for hours (losing money and time), we finally came to a deal on the trade and the purchase. But it was getting late and I had to leave to pick someone up from the airport. So I said I would come in the following day to sign all the paperwork (giving them ample time to get the car and paperwork ready). After wasting gas to drive this clunker to the dealership to sign the paperwork and pick up the new car, the finance manager messed up the deal stating the numbers are off. I know what they were doing. They were trying to squeeze more money out of me. I guess they felt I was an easy mark, but that was going down like that. Now I’m out insurance money, gas money, time that I can never get back and I never got the car. If you value your money, time and peace of mind, don’t do business with this dealership. They are all scammers! More

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My sales rep was Ethan Varela Although he was laid back, he answered all of my questions professionally and even when I called back with questions he was prompt to respond and assist back, he answered all of my questions professionally and even when I called back with questions he was prompt to respond and assist More

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Our visit to this Dealer was very unpleasant. My opinion on this matter is that the directives of this Dealership and/or Dealer should give more training to the people who work beyond how they sh My opinion on this matter is that the directives of this Dealership and/or Dealer should give more training to the people who work beyond how they should express themselves or speak to us as customers and I am not talking about the salesman Ethan because this man was very friendly and very calm when giving us all this information. I am referring to the person who was behind the counter called: Financier, this man was very poorly educated when my husband and I went to ask for information about the numbers and financing, we were really very surprised by that Bad attitude and rude way of talking to customers. I do want to tell you that this type of behavior does not leave a good impression or a good image for your dealer. How unfortunate this visit was for us today, apart from the fact that we were accompanied by our 16-year-old daughter who left this place scared. I wish you and your work team good luck and I hope that you can take action on this behavior with your finance team. More

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Outstanding the service was great. The person handling my car (Bismark) was very professional and knowledgable. The person handling my car (Bismark) was very professional and knowledgable. More

by RICKDITAS1 Verified Customer Verified Customer

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Friendly, consistent, dinamic, respectful. Your esence is to have en firs line at the coustumer. Your esence is to have en firs line at the coustumer. More

by mily821106 Verified Customer Verified Customer

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It’s got great service and people are friendly. Would definitely be coming back again Would definitely be coming back again More

by aldodenise Verified Customer Verified Customer

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Very friendly and atentive with us for the entire process! Help us to find the perfect car! process! Help us to find the perfect car! More

by AVPF9999 Verified Customer Verified Customer

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