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Ethan Shaffer
Ethan Shaffer at Mitch Smith Chevrolet

Ethan Shaffer

Service Advisor

Mitch Smith Chevrolet

1655 Cherokee Ave SW
Cullman, AL 35055

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4.8
84 Reviews
4.8

84 Reviews

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84 Reviews of Ethan Shaffer

August 04, 2025

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Employee Rating

Couldn't be happier with the professional service. The people treat you as if they really want to help you, not just lip service to tell you what they think you want to hear. More

by jlowell520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitch Smith Chevrolet Reputation, Corey Calvert , Not sure, but everyone involved was absolutely great.

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Aug 05, 2025

Mitch Smith Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a professional service experience at Mitch Smith Chevrolet. Our team truly strives to provide genuine assistance and make a positive impact. We appreciate your kind words and hope to see you again soon! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

July 29, 2025

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Employee Rating

They were quick to get my car back and quick with their work. The waiting area was clean as well. Very professional. More

by dmclean1186
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Calvert

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Jul 29, 2025

Mitch Smith Chevrolet responded

Thank you for your review! I appreciate your feedback about the quick service and clean waiting area at Mitch Smith Chevrolet. Your satisfaction is our priority, and we're glad to have met your expectations. We look forward to seeing you again for any future needs. Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

July 28, 2025

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Employee Rating

They were very fast. Got finished very quickly.very courteous and very respectful. , and fast. More

by bettyhawkins43
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Calvert

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Jul 28, 2025

Mitch Smith Chevrolet responded

Thank you for your feedback, Betty! I'm glad that you found our service at Mitch Smith Chevrolet to be fast, courteous, and respectful. We strive to provide an efficient and friendly experience for all our customers. We look forward to assisting you on your next visit. Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

July 28, 2025

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Employee Rating

I felt like I was at a Mercedes dealership! The service was great! And found I had a recall, they took care of that also. More

by ashbaugh.mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Calvert

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Jul 28, 2025

Mitch Smith Chevrolet responded

Thank you, Mike! I am happy to hear that you had a great experience at Mitch Smith Chevrolet. It's great to know that our team provided you with the high level of service you deserve. We appreciate your feedback and look forward to seeing you again soon. Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

July 21, 2025

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Employee Rating

I took my 2023 Chevrolet Colorado in to have a flat fixed. Turned out the nail hadn't punctured all the way through the tread. So there was no charge. Best dealership ever!!! More

by jlowell520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitch Smith Chevrolet Reputation, Corey Calvert

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Jul 21, 2025

Mitch Smith Chevrolet responded

Thank you for your fantastic review! I'm thrilled to hear that your experience with us at Mitch Smith Chevrolet was so positive, and we're glad we could help with your 2023 Chevrolet Colorado without any charge. We appreciate your kind words and look forward to serving you again in the future! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

July 18, 2025

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Employee Rating

Everything went well and the service guy answered all my concerns and questions. Thank you! More

by jodieblondie7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitch Smith Chevrolet Reputation

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Jul 19, 2025

Mitch Smith Chevrolet responded

Thank you for your wonderful review! I am thrilled to hear that everything went well and that our service team was able to address all your concerns and questions. At Mitch Smith Chevrolet, we strive to provide great service, and we appreciate your kind words. We look forward to welcoming you back next time! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

July 14, 2025

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Employee Rating

I always have a very good experience whenever I take my car to be serviced. Corey takes a personal interest in making sure the service to my vehicle is completed in a timely manner. He makes sure everythin More

by rockinrufers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitch Smith Chevrolet Reputation, Corey Calvert

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Jul 14, 2025

Mitch Smith Chevrolet responded

Thank you for your feedback! I appreciate you sharing your experience with us at Mitch Smith Chevrolet. I'm happy to hear that Corey and our staff have consistently provided you with excellent service. We look forward to seeing you again for your next service appointment. Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

July 11, 2025

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Employee Rating

Great place to buy a car or truck my sales guy was top notch I am pretty sure he said he was new but he must have had great training would highly recommend to anyone for anything More

by adama6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mitch Smith Chevrolet Reputation, Dylan Curvin, Adam Carney, Corey Calvert

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Jul 11, 2025

Mitch Smith Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Mitch Smith Chevrolet and that our sales team provided you with top-notch service. Your recommendation means a lot to us. We hope to see you again for your future car or truck needs! Best Regards, Tim Calvert Tim.Calvert@mschevy.com | Mitch Smith Chevrolet

July 10, 2025

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Employee Rating

Great place I would recommend them to anyone and everyone. Don’t know what else to say but great place More

by adama6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitch Smith Chevrolet Reputation, Dylan Curvin, Adam Carney, Corey Calvert

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Jul 11, 2025

Mitch Smith Chevrolet responded

Thank you for your wonderful review! We truly appreciate your recommendation and are thrilled to hear that you had a great experience at Mitch Smith Chevrolet. We look forward to welcoming you back in the future! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

June 19, 2025

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Employee Rating

Great price, friendly people, timely appointments, and they have a nice place to wait while the work is being done More

by lavondawaldrop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Calvert

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Jun 20, 2025

Mitch Smith Chevrolet responded

Thank you for your review, Lavonda! I am glad that you found great prices and friendly service at Mitch Smith Chevrolet. It’s great to know you appreciated our timely appointments and comfortable waiting area. We look forward to serving you again in the future. Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

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