Ethan Horan
Ethan Horan at Murgado Lincoln of Chicago
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Ethan Horan

Client Advisor

Murgado Lincoln of Chicago

2501 N Elston Ave
Chicago, IL 60647

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4 Reviews
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4 Reviews

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4 Reviews of Ethan Horan

April 01, 2025

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Employee Rating

Ethan is a very good salesman. He was very helpful and very polite. He made the transaction very smooth and answered all my questions. More

by juanrosas30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Assad Hamzeh

Apr 02, 2025

Murgado Lincoln of Chicago responded

Thank you for the five-star review! We're glad we could provide you with a great experience!

March 05, 2025

Dealership Rating
Employee Rating

What a great experience I had with the purchase of my new F150. Ethan was exceptional!! I told him I want to make this easy for both of us and that's exactly what happened. He answered all my questions, show More

by chris.vimarco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Avery Lawrence

Mar 10, 2025

Murgado Lincoln of Chicago responded

Thank you for sharing your experience! We're so glad to hear that Ethan made the process smooth and easy for you. Congratulations on your new F150, and we truly appreciate your recommendation! If you ever need anything else, don’t hesitate to reach out.

March 01, 2025

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Employee Rating

all the experience buying the card was great, Ethan Horan and Assad Hamzeh were very helpful explaining everything through the process of buying my new card. give than 5 out of 5. Very good job. More

by dbonillo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Avery Lawrence, Assad Hamzeh

Mar 10, 2025

Murgado Lincoln of Chicago responded

Thank you for your review! We're glad Ethan and Assad made your car-buying experience great by guiding you through the process. Enjoy your new car, and we appreciate your support!

February 23, 2025

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Employee Rating

I bought my viehical 7 months ago and It’s been in the shop four times and it’s still not running properly it’s a 2024 Ford escape. They claim that there waiting for a software update. Meanwhile my check More

by bcrossley78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 24, 2025

Murgado Lincoln of Chicago responded

We’re really sorry to hear about the ongoing issues with your 2024 Ford Escape. This is certainly not the experience we aim to provide, and we understand how frustrating it must be. Please reach out directly, and we’ll work with our service team to address the issue as quickly as possible and keep you updated on the progress. Your satisfaction is very important to us. Send a message to: charles.grosso@murgadofordlincoln.com.

Feb 26, 2025

bcrossley78 responded

This message is for Luis Cruz. I’m waiting to hear back from you about the loaner car that you promised. I often wondered when my car will be repaired or called for the software upgrade. The check engine light stays on the dash board further damaging my vehicle which is only 7 months old. Mr Cruz I have been very disappointed with this whole situation.

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