Ethan Her
Ethan Her at Russ Darrow Mazda of Madison

Ethan Her

Service Advisor

Russ Darrow Mazda of Madison

2302 W. Beltline Hwy.
Madison, WI 53718

Contact Me
4.9
63 Reviews

Dealership Experience

2 yrs

Industry Experience

4 yrs, 2 mos

Languages Spoken

English English

Hebrew Hebrew

4.9

63 Reviews

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63 Reviews of Ethan Her

September 14, 2025

Dealership Rating
Employee Rating

Great service, explained everything, and answered all of my questions. Timely service, easy to schedule, and onvenient location. More

by JPINNOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 14, 2025

Russ Darrow Mazda of Madison responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Mazda of Madison. Nick Zinniel nicholas.zinniel@russdarrow.com

September 12, 2025

Dealership Rating
Employee Rating

Service was on time and quick as I have experienced before. The TV entertains and the snacks taste good More

by annetteglasser
Recommend Dealer
Yes
Sep 12, 2025

Russ Darrow Mazda of Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nick Zinniel nicholas.zinniel@russdarrow.com

September 08, 2025

Dealership Rating
Employee Rating

Russ Darrow Mazda has good service with great communication. The staff are always clear and professional. More

by ADRIEN_LAMBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2025

Russ Darrow Mazda of Madison responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mazda of Madison! Nick Zinniel nicholas.zinniel@russdarrow.com

September 02, 2025

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Employee Rating

I worked with Kyle. He was patient and answered all my questions. He followed up with me after I took the car home. He was very attentive and I felt he answered all my q More

by LISA.LDOG
Recommend Dealer
Yes
Sep 02, 2025

Russ Darrow Mazda of Madison responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Mazda of Madison. Nick Zinniel nicholas.zinniel@russdarrow.com

August 24, 2025

Dealership Rating
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Friendly, prompt, and transparent service, very informational and no unnecessary upsells were done. Very easy drop off and pick up. More

by SMUSTAQALI2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 24, 2025

Russ Darrow Mazda of Madison responded

Thanks for sharing about your experience with Russ Darrow Mazda of Madison. We appreciate your business and hope to see you again soon! Nick Zinniel nicholas.zinniel@russdarrow.com

August 23, 2025

Dealership Rating
Employee Rating

Great experience. Video of the inspection is a great feature. Ethan Her explained the repair recommendations well. Waiting room is pleasant. More

by JSRADUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2025

Russ Darrow Mazda of Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nick Zinniel nicholas.zinniel@russdarrow.com

August 20, 2025

Dealership Rating
Employee Rating

They were very up front about what needed to be fixed on my car and the price. And they fixed my car in a reasonable amount of time. Plus ,they gave me a loaner car to use while my car was being worked on. More

by PERT1492
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 20, 2025

Russ Darrow Mazda of Madison responded

Thanks for sharing your thoughts about your experience with Russ Darrow Mazda of Madison. We appreciate your business and hope to see you again soon! Nick Zinniel nicholas.zinniel@russdarrow.com

August 19, 2025

Dealership Rating
Employee Rating

Quick oil change. Snacks were good. They need better tv channels on in the waiting area. More

by JCZARLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2025

Russ Darrow Mazda of Madison responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Mazda of Madison, we look forward to having you as a valued customer for many years to come! Nick Zinniel nicholas.zinniel@russdarrow.com

August 17, 2025

Dealership Rating
Employee Rating

Ethan is a great Service relationship pro and helped me understand some subtle issues in the software setup of my CX-90 More

by R0B1NSONSCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 17, 2025

Russ Darrow Mazda of Madison responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nick Zinniel nicholas.zinniel@russdarrow.com

August 13, 2025

Dealership Rating
Employee Rating

Ethan is highly professional and knowledgeable. The service is quite fast, and I appreciate the video that demonstrates the process. More

by DEARNGELA717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2025

Russ Darrow Mazda of Madison responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mazda of Madison! Nick Zinniel nicholas.zinniel@russdarrow.com

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