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Ethan Her
Ethan Her at Russ Darrow Mazda of Madison
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Ethan Her

Service Advisor

Russ Darrow Mazda of Madison

2302 W. Beltline Hwy.
Madison, WI 53718

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5.0
5 Reviews

Dealership Experience

1 yr, 5 mos

Industry Experience

3 yrs, 7 mos

5.0

5 Reviews

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5 Reviews of Ethan Her

February 14, 2025

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Employee Rating

Oil change was done quickly and did not have a long wait. Able to get to my exercise class in time More

by DHYEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Don’t remember name of person who did oil change and sent video it was fine

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Feb 14, 2025

Russ Darrow Mazda of Madison responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Mazda of Madison. Nick Zinniel nicholas.zinniel@russdarrow.com

February 06, 2025

Dealership Rating
Employee Rating

I appreciate the kindness of the people working. And the good work that is done on my vehicle. More

by benignib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leah Hoefling, Josh Hyams, Andrew Bustos

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Feb 07, 2025

Russ Darrow Mazda of Madison responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mazda of Madison! Nick Zinniel nicholas.zinniel@russdarrow.com

January 31, 2025

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Employee Rating

VERY NICE EMPLOYEES AND VERY CLEAN AND I REALLY APPRECIATE THE SERVICES AND SNACKS ASLO NICE VEHICLES TO LOOK AT More

by PHILLYTLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leah Hoefling, Josh Hyams, Andrew Bustos

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Jan 31, 2025

Russ Darrow Mazda of Madison responded

Thanks for sharing your thoughts about your experience with Russ Darrow Mazda of Madison. We appreciate your business and hope to see you again soon! Nick Zinniel nicholas.zinniel@russdarrow.com

January 22, 2025

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Employee Rating

Friendly. Fast. Good communication. Really nice waiting area with good snacks and drinks. Fixed my problem under warranty. Win win. More

by DANIEL.BEDNARCZYK0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leah Hoefling, Josh Hyams, Andrew Bustos

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Jan 23, 2025

Russ Darrow Mazda of Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nick Zinniel nicholas.zinniel@russdarrow.com

January 15, 2025

Dealership Rating
Employee Rating

It seems that whenever I bring my car in to get worked on, the technicians can’t put it back together properly. More

by Jacob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 19, 2025

Russ Darrow Mazda of Madison responded

Jacob, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jeff Meadows jeff.meadows@russdarrow.com

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