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Ethan Her
Ethan Her at Russ Darrow Mazda of Madison
Refer Me

Ethan Her

Service Advisor

Russ Darrow Mazda of Madison

2302 W. Beltline Hwy.
Madison, WI 53718

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4.7
14 Reviews

Dealership Experience

1 yr, 6 mos

Industry Experience

3 yrs, 8 mos

Languages Spoken

English English

Hebrew Hebrew

4.7

14 Reviews

Write a Review

14 Reviews of Ethan Her

March 25, 2025

Dealership Rating
Employee Rating

I think Russ Darrow has very friendly and knowledgeable people. I always take my car to this dealer. More

by KRISXT91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leah Hoefling, Josh Hyams

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Mar 25, 2025

Russ Darrow Mazda of Madison responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Nick Zinniel nicholas.zinniel@russdarrow.com

March 25, 2025

Dealership Rating
Employee Rating

They understood the problems that I was having and worked quickly to fix it and the office waiting room was full of complimentary drinks and snacks More

by EMMA.SANFILIPPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 25, 2025

Russ Darrow Mazda of Madison responded

Emma, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Mazda of Madison. We look forward to having you as a valued customer for many years to come! Nick Zinniel nicholas.zinniel@russdarrow.com

March 11, 2025

Dealership Rating
Employee Rating

Everything went smoothly. Ethan let me know of a couple services my car was overdue for and an upcoming service. Was very helpful. More

by ALICIA.BEHLING86
Recommend Dealer
Yes

Other Employees Tagged: Ethan Her

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Mar 11, 2025

Russ Darrow Mazda of Madison responded

Alicia, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Mazda of Madison. We look forward to having you as a valued customer for many years to come! Nick Zinniel nicholas.zinniel@russdarrow.com

March 07, 2025

Dealership Rating
Employee Rating

We want to thank Russ Darrow Mazda for the loaner vehicle. It helped get us to our medical appointments. More

by MAGGIE.GILCHRIST58
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leah Hoefling, Josh Hyams, Andrew Bustos

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Mar 07, 2025

Russ Darrow Mazda of Madison responded

Maggie, it's great to hear that we were able to help you out! We are so glad that you were able to get your car serviced and make it to your medical appointments. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mazda of Madison! Nick Zinniel nicholas.zinniel@russdarrow.com

March 06, 2025

Dealership Rating
Employee Rating

Fast and efficient . Service ce will h a smile. Work done in a timely manner More

by TR1XIE628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 06, 2025

Russ Darrow Mazda of Madison responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nick Zinniel nicholas.zinniel@russdarrow.com

March 05, 2025

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Employee Rating

I love that I can get an early morning appointment. Ethan was waiting for me and very engaging. He answered all of my questions. I love my CX-5 and love the service I receive at Mazda. They have no More

by QUEENDE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 06, 2025

Russ Darrow Mazda of Madison responded

Thank you so much for your kind words for Ethan, and for taking the time to leave us this wonderful feedback! Congratulations on your new CX-5! Nick Zinniel nicholas.zinniel@russdarrow.com

March 03, 2025

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Employee Rating

Brought in for warranty work. Had to take vehicle back due to leaking oil after warranty work. Tech pinched valve cover gasket when re assembled. Vehicle began leaking oil. After More

by Wes K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Hyams

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Mar 03, 2025

Russ Darrow Mazda of Madison responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Nick Zinniel nicholas.zinniel@russdarrow.com

February 22, 2025

Dealership Rating
Employee Rating

The best dealerships I ever had the service was very fast service Russ Darrow mazda More

by Fuad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leah Hoefling, Josh Hyams

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Feb 23, 2025

Russ Darrow Mazda of Madison responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Mazda of Madison. Nick Zinniel nicholas.zinniel@russdarrow.com

February 21, 2025

Dealership Rating
Employee Rating

Appreciated the professionalism and helpful service of Tim Faber in our purchase of the CX5. More

by BSHIPLEY0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Marshall, Randall Mohammed, Tim Faber, Brandon Trierweiler , Natasha in finance, 5 Stars!

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Feb 23, 2025

Russ Darrow Mazda of Madison responded

Thanks for sharing your thoughts about your experience with Tim here at Russ Darrow Mazda of Madison. We appreciate your business and hope to see you again soon! Nick Zinniel nicholas.zinniel@russdarrow.com

February 14, 2025

Dealership Rating
Employee Rating

Oil change was done quickly and did not have a long wait. Able to get to my exercise class in time More

by DHYEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Don’t remember name of person who did oil change and sent video it was fine

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Feb 14, 2025

Russ Darrow Mazda of Madison responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Mazda of Madison. Nick Zinniel nicholas.zinniel@russdarrow.com

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