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Ethan Her
Ethan Her at Russ Darrow Mazda of Madison
Refer Me

Ethan Her

Service Advisor

Russ Darrow Mazda of Madison

2302 W. Beltline Hwy.
Madison, WI 53718

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4.8
21 Reviews

Dealership Experience

1 yr, 7 mos

Industry Experience

3 yrs, 9 mos

Languages Spoken

English English

Hebrew Hebrew

4.8

21 Reviews

Write a Review

21 Reviews of Ethan Her

April 24, 2025

Dealership Rating
Employee Rating

The staff person I dealt with was very nice and easy to communicate with. I’ve been going in for an oil change as needed. My vehicle was purchased from Russ Darrow. I like this dealership More

by JENALYN_US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Bustos

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Apr 24, 2025

Russ Darrow Mazda of Madison responded

Thank you for choosing Russ Darrow Mazda of Madison. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Nick Zinniel nicholas.zinniel@russdarrow.com

April 24, 2025

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Employee Rating

I love the snack selection while I wait, and the video inspection. It's great to know my career is in good hands while I finish up work. More

by MICHELLE.RINDAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 24, 2025

Russ Darrow Mazda of Madison responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Mazda of Madison, we look forward to having you as a valued customer for many years to come! Nick Zinniel nicholas.zinniel@russdarrow.com

April 22, 2025

Dealership Rating
Employee Rating

Clean, efficient, on time, pleasant! Etc etc etc etc etc etc etc etc etc etc More

by BELT644
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Bustos

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Apr 22, 2025

Russ Darrow Mazda of Madison responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nick Zinniel nicholas.zinniel@russdarrow.com

April 22, 2025

Dealership Rating
Employee Rating

Service Department is always pleasant, helpful and informative. The waiting room is also comfortable and clean. More

by EATON.AL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leah Hoefling, Josh Hyams, Andrew Bustos

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Apr 22, 2025

Russ Darrow Mazda of Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nick Zinniel nicholas.zinniel@russdarrow.com

April 05, 2025

Dealership Rating
Employee Rating

Thank you for oil change and tires and fluids please don’t call me to complete another survey More

by RUNCASAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leah Hoefling, Josh Hyams, Andrew Bustos

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Apr 05, 2025

Russ Darrow Mazda of Madison responded

Thanks for sharing your thoughts about your experience with Russ Darrow Mazda of Madison. We appreciate your business and hope to see you again soon! Nick Zinniel nicholas.zinniel@russdarrow.com

April 01, 2025

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Employee Rating

Russ Darrow’s service department is extremely friendly and professional making an otherwise tedious task enjoyable. More

by GRAFFBD7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leah Hoefling, Josh Hyams, Andrew Bustos

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Apr 01, 2025

Russ Darrow Mazda of Madison responded

Thanks for sharing about your experience with Russ Darrow Mazda of Madison. We appreciate your business and hope to see you again soon! Nick Zinniel nicholas.zinniel@russdarrow.com

April 01, 2025

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Employee Rating

i always appreciate the experience that russ darrow provides. i love the videos and the clear explanations of the repairs… More

by B.DEREK.COOPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leah Hoefling, Josh Hyams, Andrew Bustos

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Apr 01, 2025

Russ Darrow Mazda of Madison responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Nick Zinniel nicholas.zinniel@russdarrow.com

March 25, 2025

Dealership Rating
Employee Rating

I think Russ Darrow has very friendly and knowledgeable people. I always take my car to this dealer. More

by KRISXT91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leah Hoefling, Josh Hyams

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Mar 25, 2025

Russ Darrow Mazda of Madison responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Nick Zinniel nicholas.zinniel@russdarrow.com

March 25, 2025

Dealership Rating
Employee Rating

They understood the problems that I was having and worked quickly to fix it and the office waiting room was full of complimentary drinks and snacks More

by EMMA.SANFILIPPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 25, 2025

Russ Darrow Mazda of Madison responded

Emma, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Mazda of Madison. We look forward to having you as a valued customer for many years to come! Nick Zinniel nicholas.zinniel@russdarrow.com

March 11, 2025

Dealership Rating
Employee Rating

Everything went smoothly. Ethan let me know of a couple services my car was overdue for and an upcoming service. Was very helpful. More

by ALICIA.BEHLING86
Recommend Dealer
Yes

Other Employees Tagged: Ethan Her

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Mar 11, 2025

Russ Darrow Mazda of Madison responded

Alicia, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Mazda of Madison. We look forward to having you as a valued customer for many years to come! Nick Zinniel nicholas.zinniel@russdarrow.com

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