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Esther Shamouel
Esther Shamouel at INFINITI Roseville
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Esther Shamouel

Client Specialist

INFINITI Roseville

830 Automall Dr
Roseville, CA 95661

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4.8
54 Reviews

Dealership Experience

10 yrs, 4 mos

Industry Experience

10 yrs, 4 mos

4.8

54 Reviews

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54 Reviews of Esther Shamouel

May 12, 2025

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Employee Rating

I love this place! I purchased my last 3 vehicles from Infiniti Roseville because they are honest, have great pricing, and outstanding customer service. I highly reco More

by Christopher G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Harris, Steven Khuu, Nadine Dillman, Dan Chastain, Niki Hutchens, Alyssa Ussery

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May 05, 2025

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Hello! We traveled from Reno, NV, and were warmly greeted by each member of your team. Esther was our sales gal. She was personable, friendly, and knowledge More

by tami5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Harris, Jeff Vaio

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May 05, 2025

INFINITI Roseville responded

Thank you so much for making the trip from Reno to visit us! We’re thrilled to hear that Esther made your experience enjoyable with her personable and knowledgeable approach. It’s always our goal to provide excellent service, and we’re so glad you had a great time working with our team. Enjoy your new car, and we hope to see you again the next time you're in the area!

April 19, 2025

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Micah was thorough and exceeded expectations. Responded quickly to all my questions and delivered my car on time! More

by PROFFITTMARJORIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Micah Caplan

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Apr 21, 2025

INFINITI Roseville responded

Thank you for the great feedback! We’re so glad to hear that Micah exceeded your expectations and made the process smooth and timely. We look forward to the next time we can assist you!

April 01, 2025

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Employee Rating

I have a really good experience. Terry find the best deal and I was happy with the numbers. I recommend Infiniti from Roseville. More

by Lewis Aviles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Todd Ritter , New Guy from Rusia I don't remember his name.

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Apr 02, 2025

INFINITI Roseville responded

Lewis, Thank you so much for the recommendation! We are so glad you had a wonderful car-buying experience with us. We appreciate the kind words and wish you many happy miles ahead!

March 30, 2025

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Employee Rating

Todd was great. Very patient, professional and knowledgeable. Appreciated the time he took in helping me decide whether I would finance or lease my QX60. More

by DANELLEGOODRICH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Todd Ritter , Was originally approached by Nick (?). He said he was new. Also dealt with Jeff in Finance.

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Mar 31, 2025

INFINITI Roseville responded

Danelle, Thank you for sharing your experience! We're so glad to hear that Todd was patient, professional, and knowledgeable while helping you make the best decision for your INFINITI QX60. We truly appreciate your kind words and are happy to know he made the process smoother for you. We look forward to a long-lasting relationship!

March 17, 2025

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Employee Rating

I appreciate the deal received for my car. Me and the new owner love it and will recommend Infinity of Roseville to anyone. More

by Andresfeliciano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Berry , Matthew, Terri, Nikita

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Mar 18, 2025

INFINITI Roseville responded

Andres, Thank you so much for the kind words! We are so glad your experience with us was a great one. We look forward to a long-lasting relationship!

March 15, 2025

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Employee Rating

We had excellent service from Esther which made the process easy and enjoyable. She was outstanding More

by georgeslaats
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Ritter

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Mar 17, 2025

INFINITI Roseville responded

George, Thank you so much for the great review! We're thrilled to hear that Esther provided you with excellent service and made the process easy and enjoyable. She truly is outstanding, and we’re so glad you had such a positive experience. We look forward to the next time!

March 12, 2025

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Employee Rating

Ester was fantastic your knowledge of the vehicles on the lot was amazing and the manager was also super friendly More

by Jack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ester did it all

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Mar 13, 2025

INFINITI Roseville responded

Jack, Thank you for the wonderful feedback! We're so glad to hear that Ester's knowledge of the vehicles on the lot made such an impression, and that the manager was friendly as well. We strive to provide a welcoming and knowledgeable experience for all our customers, and it's great to know we succeeded. We appreciate your kind words and hope to see you again soon!

March 09, 2025

Dealership Rating
Employee Rating

Walked in knowing what we wanted and. Talked to Todd about the Q50 new car promotion. No back and forth. Then sent to Esther to finalize everything. And I was out of there. More

by broska
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Vaio, Todd Ritter

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Mar 10, 2025

INFINITI Roseville responded

Thank you for sharing your experience! We're so glad to hear that Todd made the process straightforward and that Esther helped finalize everything quickly. It's great that you had such an efficient and smooth experience with no hassle. We appreciate your business and look forward to assisting you again in the future!

February 28, 2025

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Employee Rating

This dealership was the best we have experienced. Nice, helpful people. Made our car buying experience a pleasure. We are very happy with the car and the experience. More

by NELMSFAM
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Todd Ritter

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Feb 28, 2025

INFINITI Roseville responded

Thank you so much for your kind words! We're thrilled to hear that your car buying experience was such a positive one. It's wonderful to know that our team made the process enjoyable and that you're happy with both your new car and the overall experience. We truly appreciate your feedback and look forward to helping you in the future!

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