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Esther Shamouel
Esther Shamouel at INFINITI Roseville
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Esther Shamouel

Client Specialist

INFINITI Roseville

830 Automall Dr
Roseville, CA 95661

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4.7
50 Reviews

Dealership Experience

10 yrs, 2 mos

Industry Experience

10 yrs, 2 mos

4.7

50 Reviews

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50 Reviews of Esther Shamouel

March 30, 2025

Dealership Rating
Employee Rating

Todd was great. Very patient, professional and knowledgeable. Appreciated the time he took in helping me decide whether I would finance or lease my QX60. More

by DANELLEGOODRICH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Todd Ritter , Was originally approached by Nick (?). He said he was new. Also dealt with Jeff in Finance.

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March 17, 2025

Dealership Rating
Employee Rating

I appreciate the deal received for my car. Me and the new owner love it and will recommend Infinity of Roseville to anyone. More

by Andresfeliciano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Berry , Matthew, Terri, Nikita

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Mar 18, 2025

INFINITI Roseville responded

Andres, Thank you so much for the kind words! We are so glad your experience with us was a great one. We look forward to a long-lasting relationship!

March 15, 2025

Dealership Rating
Employee Rating

We had excellent service from Esther which made the process easy and enjoyable. She was outstanding More

by georgeslaats
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Ritter

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Mar 17, 2025

INFINITI Roseville responded

George, Thank you so much for the great review! We're thrilled to hear that Esther provided you with excellent service and made the process easy and enjoyable. She truly is outstanding, and we’re so glad you had such a positive experience. We look forward to the next time!

March 12, 2025

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Employee Rating

Ester was fantastic your knowledge of the vehicles on the lot was amazing and the manager was also super friendly More

by Jack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ester did it all

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Mar 13, 2025

INFINITI Roseville responded

Jack, Thank you for the wonderful feedback! We're so glad to hear that Ester's knowledge of the vehicles on the lot made such an impression, and that the manager was friendly as well. We strive to provide a welcoming and knowledgeable experience for all our customers, and it's great to know we succeeded. We appreciate your kind words and hope to see you again soon!

March 09, 2025

Dealership Rating
Employee Rating

Walked in knowing what we wanted and. Talked to Todd about the Q50 new car promotion. No back and forth. Then sent to Esther to finalize everything. And I was out of there. More

by broska
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Vaio, Todd Ritter

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Mar 10, 2025

INFINITI Roseville responded

Thank you for sharing your experience! We're so glad to hear that Todd made the process straightforward and that Esther helped finalize everything quickly. It's great that you had such an efficient and smooth experience with no hassle. We appreciate your business and look forward to assisting you again in the future!

February 28, 2025

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Employee Rating

This dealership was the best we have experienced. Nice, helpful people. Made our car buying experience a pleasure. We are very happy with the car and the experience. More

by NELMSFAM
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Todd Ritter

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Feb 28, 2025

INFINITI Roseville responded

Thank you so much for your kind words! We're thrilled to hear that your car buying experience was such a positive one. It's wonderful to know that our team made the process enjoyable and that you're happy with both your new car and the overall experience. We truly appreciate your feedback and look forward to helping you in the future!

February 22, 2025

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Employee Rating

I have been a loyal customer of Infiniti for many years (have owned 6). From sales to service I’ve had the best experience! 10/10! More

by SHANNONLOVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Harris, Charles Bermudez, Nadine Dillman, Micah Caplan

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Feb 24, 2025

INFINITI Roseville responded

Shannon, Thank you so much for your kind words and for being such a loyal Infiniti customer! We’re thrilled to hear that you’ve had such positive experiences with both our sales and service teams over the years. Your continued trust means the world to us, and we’re grateful to have had the opportunity to serve you through your six Infiniti vehicles. We look forward to continuing to exceed your expectations! 10/10 is music to our ears!

February 12, 2025

Dealership Rating
Employee Rating

Well run Dealership. Terry, Jason and Esther are very knowledgeable and helpful. Great Experience! Thank you again. More

by steffi1959
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason

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Feb 13, 2025

INFINITI Roseville responded

Thank you so much for your kind words! We’re thrilled to hear that Terry, Jason, and Esther provided you with such a great experience. Their knowledge and helpfulness are truly appreciated, and we're glad we could make your visit a positive one. We look forward to seeing you again and continuing to provide top-notch service!

January 26, 2025

Dealership Rating
Employee Rating

The Roseville infinity dealership is FAR superior to Cadillac next door. The helpfulness of Esther to find he right car and make us comfortable with a decision was amazing. I give her and the dealership More

by JIMSTEELE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 27, 2025

INFINITI Roseville responded

Thank you so much for your fantastic review! We’re thrilled to hear that Esther was able to help you find the right car and make the process comfortable for you. It means a lot to us that you had such a positive experience, and we truly appreciate your high marks for both Esther and the dealership. We look forward to helping you again in the future! Enjoy your new INFINITI!

January 13, 2025

Dealership Rating
Employee Rating

We have had only positive experiences with Esther each time we have purchased a car from this dealership. We have been well taken care of and left happy every time. More

by ntowns95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 14, 2025

INFINITI Roseville responded

Thank you so much for the amazing review! We couldn't be happier knowing Esther has consistently provided amazing customer service during your car buying experiences. We appreciate your business and look forward to continuing to serve you!

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