Estefania Adaro | Page 6

Sullivan Cadillac responded

Thank you for your kind words about Stefanie and the pleasant environment at Sullivan Cadillac! We appreciate your feedback regarding the waiting area TV programming and will take it into consideration. Our team hopes to see you again soon! Sincerely, The Sullivan Cadillac Team

Sullivan Cadillac responded

Thank you for sharing your feedback, Janett. We understand how important it is for customers to feel that their expectations regarding pricing and rates are respected and clearly addressed without unnecessary back-and-forth. Your comments provide a helpful perspective for Sullivan Cadillac as we continue reviewing how pricing discussions and approval processes are handled. If you'd like to continue the conversation or provide additional details, please feel free to contact us directly. We are committed to improving clarity and efficiency in how pricing and customer approvals are managed. Sincerely, The Sullivan Cadillac Team

Sullivan Cadillac responded

Thank you for your kind words, Eileen! We’re glad to hear that Estefania was professional and kept you updated. Your recommendation means a lot to us at Sullivan Cadillac. We look forward to serving you and your friends in the future! Sincerely, The Sullivan Cadillac Team

Sullivan Cadillac responded

Thank you for your review! We are glad you were pleased with the service at Sullivan Cadillac and that we could get your car back to you the same day. Your satisfaction is our priority. We appreciate your kind words and look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

Sullivan Cadillac responded

Thank you for your wonderful feedback! We are pleased to hear that you experienced great service at Sullivan Cadillac and that everything met your expectations. Our team strives to provide clear communication and reasonable costs, so it's fantastic to know we delivered on that. We look forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team

Sullivan Cadillac responded

Thank you for your wonderful review! We’re glad to hear that you were pleased with the service our team provided on your car. It’s fantastic to know that Edwin kept you informed throughout the process. We truly appreciate your loyalty and look forward to seeing you again for your future service needs! Sincerely, The Sullivan Cadillac Team

Sullivan Cadillac responded

Thank you for your feedback, Lorichale! We truly appreciate you taking the time to share your experience with Sullivan Cadillac. We’re glad to hear that your service was completed in a timely manner and that you found our waiting area clean and comfortable. It’s also great to know that our online appointment system made scheduling easy for you. If there’s anything we can do to make your future visits even better, we’d love to hear your suggestions. Our team looks forward to welcoming you back again soon! Sincerely, The Sullivan Cadillac Team

Sullivan Cadillac responded

Thank you for sharing your experience with us. We're glad to hear that your overall experience at Sullivan Cadillac was very good. We appreciate your feedback regarding the alternator light and the service costs, as it helps us maintain our standards. Please feel free to reach out to us directly so we can discuss your concerns further. We look forward to assisting you again. Sincerely, The Sullivan Cadillac Team

Sullivan Cadillac responded

Thank you for sharing your experience with us. We understand your concerns regarding the window issue and the coverage of your bumper-to-bumper warranty. It's important to us that our customers feel supported, and we appreciate your feedback. Please reach out to us directly at Sullivan Cadillac, so our team can assist you further and provide clarity regarding your warranty. We value your satisfaction and aim to address your concerns. Sincerely, The Sullivan Cadillac Team

Sullivan Cadillac responded

Thank you for your feedback. We’re glad to hear that our mechanic did a great job explaining everything thoroughly. We appreciate your concerns regarding pricing and understand that repair costs can be a consideration. If you’d like to discuss this further or explore options, please feel free to reach out to us directly at Sullivan Cadillac. We value your input and hope to have the chance to serve you again in the future. Sincerely, The Sullivan Cadillac Team