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Esam Ratrout
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Esam Ratrout
Certified Global Brand Ambassador
Porsche North Olmsted
28400 Lorain Rd
North Olmsted, OH 44070
22 Reviews
Dealership Experience
2 yrs, 11 mos
Industry Experience
2 yrs, 11 mos
Languages Spoken
Arabic
English
22 Reviews
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22 Reviews of Esam Ratrout
August 09, 2024
I was searching all over the U. S. for a new Boxster GTS 4.0 allocation and was connected with Esam, 2,400 miles away! I wish I knew him for my first 6 Porsche’s! He was incredible f S. for a new Boxster GTS 4.0 allocation and was connected with Esam, 2,400 miles away! I wish I knew him for my first 6 Porsche’s! He was incredible from the very first conversation. Every step was a pleasure and he was very responsive to my every text or call and there were many! Not only would I highly recommend him to anyone, I already did and can tell you that he was also very satisfied and bought a car from Esam. Esam will treat you like an old friend from the start and keep you informed every step of the way - even after hours! He asked me great questions and I always knew he was looking out for my best interests. He will be my first call on my next Porsche. Give him a call and you will have a great experience. More
by WPMH
Other Employees Tagged: Tom Mullen
July 27, 2024
Shane was excellent salesman, Poor service when something goes wrong with your $150k 911. Worst expierence ever. Find different porsche dealer. goes wrong with your $150k 911. Worst expierence ever. Find different porsche dealer. More
by mdolny1977
Other Employees Tagged: Shane Supinski, Alan Nowakowski, Hussain Syed, Hussain Syed
April 28, 2024
I’m on my 6th Porsche transaction with Quasim Shirazi (aka Q) the consumate car guy and could not be more pleased. Car buying is all about the relationship first and foremost. The sales team have always (aka Q) the consumate car guy and could not be more pleased. Car buying is all about the relationship first and foremost. The sales team have always been courteous and exacting on every detail, even when my flights were delayed to facilitate a delivery on a Saturday after hours. My sales person Esam Ratrout was equally as impressive by waiting patiently for me at the airport and answering all questions (I had a lot of them) after hours as well as completing a full review of all systems. I’m pleased to share with anyone that Porsche North Olmstead and the Quasim (Q) Shirazi team are worth the trip to experience what car buying is all about. I can’t thank them enough and I’ll continue on toward the 7th transaction. More
by JefB
Other Employees Tagged: Qasim Shirazi
December 21, 2023
Esam, Q, and Frank were all so very good to us with ordering a car and keeping us up to speed on the progress. The delivery of my car was a a special time and the guys went all in to wow us. Thank ordering a car and keeping us up to speed on the progress. The delivery of my car was a a special time and the guys went all in to wow us. Thank you Porsche North Olmstead! More
by John Feher
Other Employees Tagged: Frank Steffen , Qasim Shirazi
December 16, 2023
Excellent experience ,they surpassed all my expectations, truly the finest Porsche dealer I've ever dealt with. Frank Steffen, the General Manager, is not only professional but one of the nicest individuals. truly the finest Porsche dealer I've ever dealt with. Frank Steffen, the General Manager, is not only professional but one of the nicest individuals. More
by GELKAD
Other Employees Tagged: Frank Steffen, Frank Steffen JR, Jeremy Owen, Nicholas Bernard , Thomas Hecht, Maggie Keating, Qasim Shirazi
April 19, 2023
Esam and Nick were great. Car was exactly as described and delivery to Tampa was quick. I would definitely consider buy from them in the future. Car was exactly as described and delivery to Tampa was quick. I would definitely consider buy from them in the future. More
by Cy
Other Employees Tagged: Nicholas Bernard
January 26, 2023
I worked with Esam, Q, and Tom on the purchase of a new vehicle. I flew in from out of town (yes - they are worth it!) and Esam picked me up from the airport. The dealership even welcomed my dog, which I b vehicle. I flew in from out of town (yes - they are worth it!) and Esam picked me up from the airport. The dealership even welcomed my dog, which I brought with me for company. The vehicle I planned to buy was in pristine condition, as advertised, and the sales process was quick and easy. Quality vehicles, unbeatable pricing, and wonderful service. I need a dealer like them in my hometown! More
by DerekBoer
January 06, 2023
Esam and Nick is a wonderful guys they know how to take care of a customer. This was one of the best experiences I have ever had . care of a customer. This was one of the best experiences I have ever had . More
by ymarmanazi
Other Employees Tagged: Nicholas Bernard
January 04, 2023
My experience at Porsche North Olmsted was terrific. Esam, Tom, and the entire team were very helpful, professional, and efficient. I would not hesitate to work with them again! Esam, Tom, and the entire team were very helpful, professional, and efficient. I would not hesitate to work with them again! More
by wes
Other Employees Tagged: Thomas Hecht
December 17, 2022
Shane is an exceptional salesman! From day one he was super nice, courteous and on top of everything! He exceeded my expectations! I am beyond happy with him 😁 From day one he was super nice, courteous and on top of everything! He exceeded my expectations! I am beyond happy with him 😁 More
by josenyad
Other Employees Tagged: Frank Steffen JR, Shane Supinski, Nicholas Bernard
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