Erston Kearns

Attemped to Reach Harold Dorsey at this dealership. He sold us a car once before and was excellent. Reached out through his Staff Listing, but was contacted by an unknown person who did not reveal where sold us a car once before and was excellent. Reached out through his Staff Listing, but was contacted by an unknown person who did not reveal where Harold was. Tried a second time through the Internet Sales Manager - same results. Very Disa[ppointing. More

Report | Print

Erston was amazing to work with. Thoroughbred Ford was the easiest vehicle buying experience I've ever had. This is my 16th vehicle from a dealership. So that says a lot when I say this was my best experi the easiest vehicle buying experience I've ever had. This is my 16th vehicle from a dealership. So that says a lot when I say this was my best experience ever. Next time I want another new vehicle this is where I'm going. Thanks for making it so enjoyable More

Report | Print

I’ve purchased many vehicles from Thoroughbred, all new, all serviced there too. JD takes care of our cars the moment we hit the service driveway. I just text him to tell him when and he says yes! George all serviced there too. JD takes care of our cars the moment we hit the service driveway. I just text him to tell him when and he says yes! George and Erston handle the sales end with no bs, haggle, or time wasted. If it’s in stock we drive home in a few hours. Outstanding. More

Report | Print

Erston was great We told Erston our budget, he found a couple of cars, no pressure, worked with us. I hate to go to a car dealership, but I will be buying my next ca We told Erston our budget, he found a couple of cars, no pressure, worked with us. I hate to go to a car dealership, but I will be buying my next car from Erston - just trying to get my credit improved a little more. He is a great salesperson to work with More

Report | Print

Oil change Your serve department is the best. Since Ford used to have a slogan Ford has a better idea why haven’t Ford step forward with this. With a lot of peop Your serve department is the best. Since Ford used to have a slogan Ford has a better idea why haven’t Ford step forward with this. With a lot of people putting cameras in their windshield why not have a USB port or 12V port available to plug into the back of the rearview mirror. That mirror has juice coming to it anyway to power it so why not have a place to plug in a camera so the cord doesn’t have to hang down. Just a thought. Thanks. Bo Hoskins. More

Report | Print

Very good personnel From George O'Sullivan the general manager, Nick Setter the service writer, Earston Kearns my go to sales guy and Tim the part man, they give me the t From George O'Sullivan the general manager, Nick Setter the service writer, Earston Kearns my go to sales guy and Tim the part man, they give me the time and service I need. Thanks More

Report | Print

SCOTT SPENCER Id like to thank Scott for the years of taking care of my business.Ive bought alot of trucks for personal use and will continue to come back..Scott is Id like to thank Scott for the years of taking care of my business.Ive bought alot of trucks for personal use and will continue to come back..Scott is a genuine service person...With a team of Earston (salesman) and Scott you cant go wrong..Great honest people Tim Stickney More

Report | Print

Love my new Fusion! I recently purchased a new Fusion Titanium and have been showing it off everywhere I go. This is my second purchase from Thoroughbred (bought a Focus I recently purchased a new Fusion Titanium and have been showing it off everywhere I go. This is my second purchase from Thoroughbred (bought a Focus in 2007) and I must say this experience was even better than the first one. I did an online pre-approval which really streamlined the finance process. My sales rep Erston Kearns was excellent in his knowledge and customer service skills. He patiently answered all my questions and addressed all my concerns prior to the final purchase. On the day of purchase he walked me through the steps and showed me everything I needed to know to get started driving my new car. Thank you to Erston and Thoroughbred Ford for a stress-free buying experience! More

Report | Print

We just bought our 2nd vehicle from Thoroughbred Ford, worked with George Sullivan both times, and were very pleased with the entire process! Fords have lasted many miles/years for us, and the customer s worked with George Sullivan both times, and were very pleased with the entire process! Fords have lasted many miles/years for us, and the customer service experience was fantastic. The cost was extremely fair, and financing found us a better deal than our bank (with which we've done business for many years, and have our mortgage through). Excellent experience! More

Report | Print

We have always been treated wonderful by Erston Kearns This is the third vehicle we have purchased from Thoroughbred Ford with the help of Erston. Kearns. He is so patient and takes the time to explain ev This is the third vehicle we have purchased from Thoroughbred Ford with the help of Erston. Kearns. He is so patient and takes the time to explain every detail of the car and answer any questions we may have. We have already advised Erston will be back to see him in 2014 will be ready for new Ford Escape. More

Report | Print