Ernest Chalkley
Ernest Chalkley at Southern Dodge Chrysler Jeep Ram FIAT
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Ernest Chalkley

Service Manager

Southern Dodge Chrysler Jeep Ram FIAT

2747 N Military Hwy
Norfolk, VA 23518

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4.1
52 Reviews
4.1

52 Reviews

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52 Reviews of Ernest Chalkley

February 07, 2025

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Employee Rating

It didn't take them long to get my car back or to make a appt. More

by aprilchapman50
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Recommend Dealer
Yes

Other Employees Tagged: Katie Vanostrand

February 04, 2025

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They are great every time love them always helpful thanks greatly appreciate your hard work More

by Law dog
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Recommend Dealer
Yes

February 01, 2025

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The express lane is super convenient with friendly and knowledgeable staff. The regular service center seemed too chaotic. More

by MOOREA1212
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Recommend Dealer
Yes

January 31, 2025

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My vehicle is in shop when they said it would be done in one day, my vehicle is still in the dealership and it's been 2 months and 12 days. Please help! More

by ravelly1213
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Recommend Dealer
No

Other Employees Tagged: Tina Dickenson, Tim Winter

January 31, 2025

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My jeep needed service and I received the worst customer service I have ever encountered. More

by ravelly1213
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Recommend Dealer
No

Other Employees Tagged: Tina Dickenson, Tim Winter

January 30, 2025

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My jeep has been there for almost three months. I cannot get a call back from a manager a service provider nothing. I've called texted many many times. I'm worried. More

by ravelly1213
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Recommend Dealer
No

Other Employees Tagged: Tina Dickenson, Tim Winter , Jon and Steve service manager?

January 30, 2025

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I've contacted dealership and Mr. Deuso numerous times. He has failed to call me back, not even once. His position is a 'boss' then why haven't I heard from him at all since my vehicl More

by ravelly1213
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Recommend Dealer
No

January 28, 2025

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It was my first time there. People were very nice. Relaxing atmosphere and the people working there were pleasant to speak with. More

by roberttkonz
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Recommend Dealer
Yes

January 27, 2025

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Quick service and helpful staff. I also love that they are a Southern dealership - great prices and accommodation. More

by MichelleT
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Recommend Dealer
Yes

Other Employees Tagged: Sam Vanderslice

January 23, 2025

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It was. Bad this. Time. They leaked oil 🛢 my car was dripping. It stopped eventually More

by DARRELL_LASSITER
Service Price Transparency
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Recommend Dealer
No
Jan 24, 2025

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for bringing this to our attention, Darrell. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

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