Erin Trotter
Erin Trotter at North Penn VW
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Erin Trotter

Assistant Service Manager

North Penn VW

165 Bethlehem Pike
Colmar, PA 18915

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5.0
34 Reviews

Dealership Experience

22 yrs, 9 mos

Industry Experience

22 yrs, 9 mos

Specialties & Trainings

VW Certified Master Service Consultant

5.0

34 Reviews

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34 Reviews of Erin Trotter

February 25, 2025

Dealership Rating
Employee Rating

Erin is always professional, knowledgeable and personable. She remembers me each time I’m there with my car. I appreciate the timeliness of service and the fact you can wait there for your car if More

by DANIBOY.SAVIN
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ken Benton, Jesse McDonough

February 12, 2025

Dealership Rating
Employee Rating

Erin is excellent st her job, she’s cognizant of my car and costs and tries very hard to take care of my needs in a cost affective way. More

by PETES528
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Notarianni

February 09, 2025

Dealership Rating
Employee Rating

The dealership has appointments where you can wait for your car to be serviced. Service is always done on time. More

by WALKME1220
Service Price Transparency
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Recommend Dealer
Yes

February 05, 2025

Dealership Rating
Employee Rating

Good dealer. Good service, Mazda service is exceptional as well. 15 word minimum is annoying lol More

by Jeff
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jorge Campacci, Justin Fell

January 31, 2025

Dealership Rating
Employee Rating

The appointment app ne3eds a easier way to work. if you change, something it is still on what you scheduled. More

by ALEXPAVEL213
Service Price Transparency
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Recommend Dealer
Yes

January 18, 2025

Dealership Rating
Employee Rating

James took care of me from beginning to end. Explained everything I also listen to him talk to other customers explaining their problems which was unbelievable! Outstanding knowledge. More

by SAL4130
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough, James Bangor

Jan 31, 2025

North Penn VW responded

Thank you for taking the time to provide feedback on Jim! It's great to hear he offered you an exceptional experience!

January 16, 2025

Dealership Rating
Employee Rating

Erin is lovely and very knowledgeable. The service technician disassembled and reassembled my vehicle in good time with no mishaps. Pricing is a bit high but the diagnostic fee was priced More

by major.4x2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I don’t remember everyone’s name

January 15, 2025

Dealership Rating
Employee Rating

Excellent I enjoyed the visit I will not do any more surveys for you. I resent you making me write 15 words More

by SMESTHOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 15, 2025

Dealership Rating
Employee Rating

Everything was done within a timely manner. Communication could’ve been better between James and the dealership. I was left without a car for a day when I was told I would be back in my car By More

by Brennaflynn7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Bangor

January 13, 2025

Dealership Rating
Employee Rating

They are always pleasant and helpful. The waiting area is comfortable and full of drinks and snacks. More

by Bella516
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: James Bangor , Bill Kurtz

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